
Mark Jacobson Toyota
Durham, NC
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Worked and worked with me The dealership was having a buyback event. I was happy with the previous car I had bought from them, but this year's model of the same car has featur The dealership was having a buyback event. I was happy with the previous car I had bought from them, but this year's model of the same car has features that I couldn't pass up. Jay Bazooband showed me a couple of other colors, but didn't have my same color in stock. I really like my color and couldn't bring myself to part with it. Jay found my car color elsewhere and I got it for the same great price that I could have gotten for other colors I didn't like as much! More
First new car purchase ever I came in intending to buy a new Toyota Camry after the sudden failure of my previous car (transmission). My salesperson Ashleigh Donaldson provided m I came in intending to buy a new Toyota Camry after the sudden failure of my previous car (transmission). My salesperson Ashleigh Donaldson provided me with a first rate experience in terms of car knowledge, customer service, and pleasant interactions. She patiently answered all of my questions and helped me decide on the 2016 Camry SE Hybrid as my choice. I love the car and feel like I made the right choice for me and my family's needs. The dealership itself had very personable staff as well. I would reccomend Ashleigh and the dealership without hesitation. More
Really considered what I wanted I hadn't purchased a car in over 12 years and didn't know what expect. The sales rep (Edgar Q.) took the time to really listen to what I wanted, ie.. I hadn't purchased a car in over 12 years and didn't know what expect. The sales rep (Edgar Q.) took the time to really listen to what I wanted, ie...monthly payment and price range. He was courteous throughout and in way pushy. The process was smooth and painless..., and I would highly recommend Edgar and the staff at Mark Jacobson. More
My first Toyota I was very excited to buy my very first toyota on March 16 2016! The customer service was wonderful and my salesperson, Barbara Decatur was excellent! I was very excited to buy my very first toyota on March 16 2016! The customer service was wonderful and my salesperson, Barbara Decatur was excellent! She was courteous and shewent out of her way to take care of my needs and to make this experience enjoyable. I would recommend my friends and family to this dealership. More
Awesome Experience! Wael Edyak was very friendly and helpful! We drove three hours for this vehicle and it was well worth the drive! Thank you, Wael Edyak! Wael Edyak was very friendly and helpful! We drove three hours for this vehicle and it was well worth the drive! Thank you, Wael Edyak! More
Kind, Courteous and Expedient After explaining to the receptionist my purpose for being there, I was welcomed by a salesman at Mark Jacobson Toyota. He was very methodical at ad After explaining to the receptionist my purpose for being there, I was welcomed by a salesman at Mark Jacobson Toyota. He was very methodical at addressing my needs. I got a great deal on the trade for my BMW. Everyone was kind and courteous and we arrived home in time for lunch. More
Great customer service and sensitivity to satisfaction. I was very impressed by the customer service. Salesperson Alex showed sincere concern that I was happy with my purchase and so was dealership owner Ma I was very impressed by the customer service. Salesperson Alex showed sincere concern that I was happy with my purchase and so was dealership owner Mark Jacobson who made a point of meeting me personally. Overall a satisfactory experience. More
Great experience! Got great service in purchasing a car Ramzi our sales person was awesome!! We have purchased cars here and will keep coming back!!! Thanks for everyth Got great service in purchasing a car Ramzi our sales person was awesome!! We have purchased cars here and will keep coming back!!! Thanks for everything!! More
Very pleasant and unstressful. We have bought 3 cars from this dealership and always ask for the same salesman. He is very knowledgable, helpful, and pleasant. In fact, everyone we We have bought 3 cars from this dealership and always ask for the same salesman. He is very knowledgable, helpful, and pleasant. In fact, everyone we have dealt with at this dealership has been the same. We have never felt that we were being pressured into a sale. More
great deal given a great deal for my Rav4. Kind patient service. Given great price for 15 year old highlander. extended themselves to get me the car I wanted. given a great deal for my Rav4. Kind patient service. Given great price for 15 year old highlander. extended themselves to get me the car I wanted. More