
Mark Jacobson Toyota
Durham, NC
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Personalized and fair. This is the second car we purchased from Frank Adams at Mark Jacobson in the past 6 months. Frank was the reason we went back. I specifically asked This is the second car we purchased from Frank Adams at Mark Jacobson in the past 6 months. Frank was the reason we went back. I specifically asked for Frank. He met me over at the used car building and spent the afternoon test driving a couple of cars, giving me advice, and making sure every detail was taken care of before I left. During both of our purchases he was provided us personalized service and was fair in all parts of our experience. We would recommend Frank to anyone looking to purchase a car. More
Excellent service I received excellent customer service and would recommend this dealership to everyone I know. I am very pleased with the service of David Levithan and I received excellent customer service and would recommend this dealership to everyone I know. I am very pleased with the service of David Levithan and would be happy to do business with him again. More
Unpressured car shopping experience Tom Coffey was very helpful and well informed and we did not feel pressured to make a purchase. . We chose Mark Jacobson dealership from reputation, Tom Coffey was very helpful and well informed and we did not feel pressured to make a purchase. . We chose Mark Jacobson dealership from reputation, as we have had some experience with them, and it is very convenient for us, both location and hours open. Both Tom and the dealershp have given us great service through this process, and we hope to continue working with them. More
Such a knowledgeable salesman. Edwin Caldwell III works at Mark Jacobson. I just bought my second car from him - very much on purpose for the following three reasons: 1) Edwin kn Edwin Caldwell III works at Mark Jacobson. I just bought my second car from him - very much on purpose for the following three reasons: 1) Edwin knows EVERYTHING about the cars he sells. He spent time helping me to be sure I understood the features on the different cars, so I could get exactly what I needed (Bluetooth, lumbar support and agood space in the back for my dog). Then he went over everything the day I got the car. He set up an appointment to see me a week later to be sure I could get maximal mileage and use of the special features of the car. I had a list of questions - he knew all the answers. 2) Edwin makes things happen. I needed some special features on the car, and he found exactly what I wanted and got it fast. 3) The whole service department once you buy a car is great. Whenever the car needs to be serviced, they do it quickly, correctly, painlessly. It is a very impressive dealership. More
Mark Jacobson fantastic employees GREG WRIGHT is one of the best salesman you have he is the reason why I bought my used car there!!! You need to give him a big fat raise!!!! I will te GREG WRIGHT is one of the best salesman you have he is the reason why I bought my used car there!!! You need to give him a big fat raise!!!! I will tell all of my friends about your business. Frank Barnet was a great person too. He is the one who handles the deals. There is a guy named James not sure if his last name but he is a very rude man!!! If it had not been for Greg and Frank I would not have bought a car there. More
Trade in Prius for new Prius This is the third time we have purchased from Mark Jacobson Toyota and will continue to return in the future. Mr. Mog, as well as the other staff, wa This is the third time we have purchased from Mark Jacobson Toyota and will continue to return in the future. Mr. Mog, as well as the other staff, was extremely friendly and pleasant to work with. More
Awesome Experience!! Traded OLD Camry for New Toyota Camry The service was outstanding, I would recommend everyone to go here to purchase a car. We had two individuals recommend (Jay Bazoobaand), I will recom The service was outstanding, I would recommend everyone to go here to purchase a car. We had two individuals recommend (Jay Bazoobaand), I will recommend him and the team to everyone I know. They gave me a great deal and stayed in my price range. We came in looking for a used car, and left with a brand new car. We will only buy cars, from Mark Jacobson from here on out. Jay Bazoobaand gave us outstanding service. Thank you so much. Best car buying experience ever!! More
New 2016 Toyota Corolla Mark Jacobson Toyota / Our Salesman Frank Adams was awesome. You will not find a better group of folks to work with when buying a car. Mark Jacobson Toyota / Our Salesman Frank Adams was awesome. You will not find a better group of folks to work with when buying a car. More
Miracles Happen I have been looking for a car since I purchased my Jeep because, I was not happy paying for a 2015 that had nothing to offer. Luckily Mark Jacobson wa I have been looking for a car since I purchased my Jeep because, I was not happy paying for a 2015 that had nothing to offer. Luckily Mark Jacobson was able to get me into something that i wanted and could afford. Edwin did everything in his power to get me into this vehicle. The service there was amazing everyone was nice and able to help me out as much as possible and I appreciate the service and care that was provided for the customers. More
Sigh or relief and ask for John Flanagan My wife and I had a last second situation to buy a new car. My little trusty pickup truck died on us. With the commute times that I have we absolutel My wife and I had a last second situation to buy a new car. My little trusty pickup truck died on us. With the commute times that I have we absolutely needed another vehicle, and fast. We know Toyota's are very reliable and retain value over time and finding a low mileage certified suv was not easy. UNTIL we came into MJT. We were greeted by Mr Flanagan. Not pressured greeting, or car blocked in but a genuine greeting. The first visit I looked at the 2011 Rav4 and loved it but had one more vehicle down the road to look at. Mr Flanagan did not make me leaving awkward or asked for my number or ran for his "manager." He handed me his card and said have a great day and hope to see you soon. The other vehicle was hammered and the Jeep dealership was filthy and very unprofessional. So we came back the next morning right at opening and John was there and tossed us the keys and we were off on the test drive. We drove two vehicles that day. We loved the Rav4 and ended up purchasing it for a great deal and they gave me a great fair offer on my trade in. The whole process was done by lunch time. We have a reliable certified Toyota and the trust of MJT. We will not buy another Toyota any where else. More