Mark Jacobson Toyota

much wheeling and dealing All people friendly. I wish I knew a little more about the functioning of the Prius, my fault, I should have asked more. Ashley was most will to expla All people friendly. I wish I knew a little more about the functioning of the Prius, my fault, I should have asked more. Ashley was most will to explain anything I wanted to know, I just didn't know all the options of the car. More

New Sienna! I test drove and purchased a new Toyota Sienna. Jay Bazooband was incredibly kind, helpful and knowledgeable and made the process a pleasure. He was I test drove and purchased a new Toyota Sienna. Jay Bazooband was incredibly kind, helpful and knowledgeable and made the process a pleasure. He was able to give me an excellent price and made me feel that I was his only customer! More

Tom Coffey I had been looking for almost a year for my new car. I had certain specifications that I wanted in my car and multiple dealers that I had contacted, c I had been looking for almost a year for my new car. I had certain specifications that I wanted in my car and multiple dealers that I had contacted, could not offer help or were not able to locate a vehicle with all the added bells and whistles. Once I came to Mark Jacobson and worked with Tom Coffey, I was able to get the exact car I wanted. Their motto of "we say yes," was completely true from begining to end. They did everything they could to find the car of my dreams- and they did it! I also feel I got the vehicle at the best possible price. I was very pleased with the entire process. Working with Tom made our experience easy and more enjoyable. He was always avaliable to speak to and answered all my questions and any concerns. I would highly recommend going to Mark Jacobson and asking for Tom. More

Great experience buying a great car! I was on the fence between two vehicles - trying different options, packages, etc. I was admittedly favoring the other brand. However, when I went i I was on the fence between two vehicles - trying different options, packages, etc. I was admittedly favoring the other brand. However, when I went in to drive the Toyota, Mike Klein went through all of the different options and helped me narrow down what I really needed. He was kind and patient and walked through the pros and cons of all the different options. When I went back in a few days later to look again, Mike answered all of my questions about the vehicle, gave me a tour of the dealership (which is immaculate!), took me back to see the service center and introduced me to people that I might need to know in the future in caring for the vehicle. Everyone was so nice and helpful!! Before I left, I owned a new Toyota Highlander, due in large part to Mike's efforts at educating me about what my experience would be like AFTER the sale. The purchase was simple and easy, and working with Mike and Luke on the purchase terms and trade-in was a surprisingly pleasant and painless experience. :) The additional lifetime warranty was a nice cherry on top. More

Ashleigh is the best I worked with Asheligh D and actually bought 2 cars (one new, one 2014 coming off lease) and traded in my car. I had been by the dealership before and I worked with Asheligh D and actually bought 2 cars (one new, one 2014 coming off lease) and traded in my car. I had been by the dealership before and left as the sales person frankly came off really arrogant.I came back about 6 months later after working with Stephen in the online sales (who was also very kind). He happened to be busy so set me up with Ashleigh who was an absolute joy to work with. She was friendly and didn't come across as sales pitchy like so many of the other sales men I saw/overheard there. I actually felt like she wanted to work with me to help me find a car which is why I decided to go ahead and buy a second car with her. More

Sam was great! He stuck to his word and helped make purchasing our vehicle simple and easy. We also appreciated his knowledge in the vehicle features and patience in He stuck to his word and helped make purchasing our vehicle simple and easy. We also appreciated his knowledge in the vehicle features and patience in showing them all to us. More

2013 Tacoma Jason Shiffman was extremely pleasant to work with and knew his stock well. He made the process as painless as possible with the purchase of the 2013 Jason Shiffman was extremely pleasant to work with and knew his stock well. He made the process as painless as possible with the purchase of the 2013 Tacoma truck. We will recommend him to friends who are looking. More

Sam Mog = Knowledge, Patient, Friendly and Professional When you go to Mark Jacobson, ask for Sam Mag. The Tacoma is my 2nd vehicle purchased from Mark Jacobson Toyota. Everyone is friendly and especially When you go to Mark Jacobson, ask for Sam Mag. The Tacoma is my 2nd vehicle purchased from Mark Jacobson Toyota. Everyone is friendly and especially Sam Mog. I had no pressure to make the purchase. I Looked at several vehicles on multiple trips and Sam was great to work with and very patient. More

More than All of Our Wishes Answered After my spouse and I got word from our mechanic that our old car wasn't worth fixing, we had a number of wishes related to the purchase of a new car. After my spouse and I got word from our mechanic that our old car wasn't worth fixing, we had a number of wishes related to the purchase of a new car. We wished: 1) that we could arrange a ride to a Toyota dealership at a desirable time; 2) that we could close on a Toyota Prius C that day and drive it home; 3) that we could get a reasonable price and financing with no money down; 4) that we could get a long term warranty on the major parts of the car because we tend to drive a car for a long time; 5) that we would be dealing with friendly and helpful people, and 6) that we could get quality and convenient service and repairs. With Mark Jacobson Toyota being the closest dealership, we looked through his website to see what was available. When we found a new white 2015 Prius C at a really good price, we called the dealership to see if we could get a hold on the car until we could arrange a ride to the dealership. Salesman Sam Mog answered the phone, listen to our situation and request, and then, going even beyond our wishes, he offered to come to our home, pick us up, and give us a ride to the dealership. When we got there, the car we wanted was waiting for us. We took a short demonstration drive, went over the car thoroughly, and then decided to buy the car because it was what we wanted and the listed price was really good. Sam answered all our question and showed us everything about the car we wanted to see. He was friendly, knowledgeable, and very helpful in our making the decision to buy. Later he and Tay Page helped us through the mountain of paperwork that resulted in all of our wishes being met. In fact, given that the lifetime warranty on the car's major systems was FREE, again, more than all our wishes were answered. Given what we have seen of the leadership of Mark Jacobson, we expect to receive the same friendly help in the service department. That is why we bought our Prius C at Mark Jacobson Toyota. More

Thomas Coffee - sales person We just acquired our 6th Toyota, through Tom Coffee at Marc Jacobson Toyota in Durham. It was by far the best and easiest procurement process we have We just acquired our 6th Toyota, through Tom Coffee at Marc Jacobson Toyota in Durham. It was by far the best and easiest procurement process we have ever had. Tom was extremely fast in responses, and knows his craft. Great job! More