
Mark Jacobson Toyota
Durham, NC
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More than All of Our Wishes Answered After my spouse and I got word from our mechanic that our old car wasn't worth fixing, we had a number of wishes related to the purchase of a new car. After my spouse and I got word from our mechanic that our old car wasn't worth fixing, we had a number of wishes related to the purchase of a new car. We wished: 1) that we could arrange a ride to a Toyota dealership at a desirable time; 2) that we could close on a Toyota Prius C that day and drive it home; 3) that we could get a reasonable price and financing with no money down; 4) that we could get a long term warranty on the major parts of the car because we tend to drive a car for a long time; 5) that we would be dealing with friendly and helpful people, and 6) that we could get quality and convenient service and repairs. With Mark Jacobson Toyota being the closest dealership, we looked through his website to see what was available. When we found a new white 2015 Prius C at a really good price, we called the dealership to see if we could get a hold on the car until we could arrange a ride to the dealership. Salesman Sam Mog answered the phone, listen to our situation and request, and then, going even beyond our wishes, he offered to come to our home, pick us up, and give us a ride to the dealership. When we got there, the car we wanted was waiting for us. We took a short demonstration drive, went over the car thoroughly, and then decided to buy the car because it was what we wanted and the listed price was really good. Sam answered all our question and showed us everything about the car we wanted to see. He was friendly, knowledgeable, and very helpful in our making the decision to buy. Later he and Tay Page helped us through the mountain of paperwork that resulted in all of our wishes being met. In fact, given that the lifetime warranty on the car's major systems was FREE, again, more than all our wishes were answered. Given what we have seen of the leadership of Mark Jacobson, we expect to receive the same friendly help in the service department. That is why we bought our Prius C at Mark Jacobson Toyota. More
Thomas Coffee - sales person We just acquired our 6th Toyota, through Tom Coffee at Marc Jacobson Toyota in Durham. It was by far the best and easiest procurement process we have We just acquired our 6th Toyota, through Tom Coffee at Marc Jacobson Toyota in Durham. It was by far the best and easiest procurement process we have ever had. Tom was extremely fast in responses, and knows his craft. Great job! More
Go see Scott Mericle! I highly recommend Scott Mericle if you are looking for a great sales person who listens and is willing to go the extra mile!. Although we were not ab I highly recommend Scott Mericle if you are looking for a great sales person who listens and is willing to go the extra mile!. Although we were not able to complete the sale (our fault - not his) he was genuine, respectful and patient the entire time. He is a rare find in this industry and I highly recommend him! More
Salesperson Ashley Donaldson Ashley Donaldson did a fantastic job of helping me with my person. I found her to be very personable, helpful and knowledgeable. She wasn't pushy in Ashley Donaldson did a fantastic job of helping me with my person. I found her to be very personable, helpful and knowledgeable. She wasn't pushy in assisting me with the purchase my Rav4. She is truly an asset to Mark Jacobson Toyota. I would highly recommend her if you are looking to purchase/lease a new Toyota vehicle. More
Great Service - Excellent Products I recently purchased my first car. Tommy walked me through the entire process. I now have an amazing car for me and my son. Could not have done it I recently purchased my first car. Tommy walked me through the entire process. I now have an amazing car for me and my son. Could not have done it without Tommy. Thank you so much!!! More
Helpful, accommodating & patient. John, Ray & others were very accommodating & patient with us, making sure we were comfortable with our purchase. Generally low pressure. And when th John, Ray & others were very accommodating & patient with us, making sure we were comfortable with our purchase. Generally low pressure. And when things didn't go as planned honoring our request of the pinstripe removal, they fixed the issue caused with no hesitation. Thank you. I remember John from a previous inquiry I made on a different vehicle about a year ago. I greatly appreciate the team there. More
Out of state purchase....traveled from NH Excellent dealership. Greg Wright was easy to deal with.....price quoted was the EXACT amount I paid... ABSOLUTELY NO GAMES OR GIMMICKS!!!!!!! Thanks Excellent dealership. Greg Wright was easy to deal with.....price quoted was the EXACT amount I paid... ABSOLUTELY NO GAMES OR GIMMICKS!!!!!!! Thanks for making it worth the trip! More
Victoria Pendergrast took good care us ! I went just looking to price a car and come home with a great car from Mark Jacobson Toyota.my sales consultant was great.She asked me what wanted and I went just looking to price a car and come home with a great car from Mark Jacobson Toyota.my sales consultant was great.She asked me what wanted and did just that! I would tell anyone Mark Jacobson is the place to go if you want buy a car! More
My Experience: My experience was great! This is our second time buying from Mark Jacobson. As soon as I walk in the door the salesman (Mike Klein) came over to greet My experience was great! This is our second time buying from Mark Jacobson. As soon as I walk in the door the salesman (Mike Klein) came over to greet me. He was very gentle, easy to talk, and very friendly. When I told him what I was looking for, he started helping me and lead me to meet Frank Barnet who was also very nice to work with!! My whole experience with Mark Jacobson's team was just what I needed in a car dealership. Very friendly people!! More
Purchase of 2014 Nissan Sentra Previous car totaled so needed another car. Went to Mark Jacobson Toyota. Stephen Brown worked with me on finding just the right car. I tried a new Previous car totaled so needed another car. Went to Mark Jacobson Toyota. Stephen Brown worked with me on finding just the right car. I tried a new Corolla and then looked at pre-owned cars. Stephen helped me find the perfect car that is a perfect fit for me. Thanks Stephen! More