
Mark Jacobson Toyota
Durham, NC
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Awesome From start to finish they were so helpful. When I first came in they gave a good deal on a car but I didn't really want the car but then I found my dr From start to finish they were so helpful. When I first came in they gave a good deal on a car but I didn't really want the car but then I found my dream car. The salesman that helped me was so friendly and patient because I was a first time buyer. But he made my first time a nice time. I will definitely recommend him More
Tacoma not as Reliable as they say Initially excited to have a truck again. Purchased a new Tacoma based on reliability and looks. Totally disappointed when the engine had a catastrophi Initially excited to have a truck again. Purchased a new Tacoma based on reliability and looks. Totally disappointed when the engine had a catastrophic failure due to Toyota error in less than 7000 miles. Not what I paid for and not what they advertised. Warranty will replace engine but I did not pay for a used /rebuilt truck. Beware of false reliability claims. More
A Phenomenol Car Dealership Mark Jacobson Toyota is one of the few car dealerships that will ensure the customer receives the best customer satisfaction there is to offer. Satisf Mark Jacobson Toyota is one of the few car dealerships that will ensure the customer receives the best customer satisfaction there is to offer. Satisfying the customer and getting the customer into the vehicle that they feel comfortable with is extremely important. That is what Mark Jacobson clearly aims for and succeeds in doing so. It is such a pleasure and a great experience to know that Mark Jacobson's Toyota's Motto is, "WE SAY YES" and they truly stand behind those words. More
Excellent Service My husband and I were at Mark Jacobson Toyota to bring our 2009 Toyota Camry in for an oil consumption test. To kill time we just walking around and l My husband and I were at Mark Jacobson Toyota to bring our 2009 Toyota Camry in for an oil consumption test. To kill time we just walking around and looking at the new cars on the lot. Barbara Decatur told us about the sale that is going on. We test drove a 2016 Camry and fell in love. We could not come to an agreement for car. The next day Barbara called with a deal we could not refuse. We are now proud owners of a 2016 Toyota Camry! Mr. and Mrs. G. Smith More
Ian Eddington and our 2015 Toyota Corolla Sport Plus We love our new Corolla Sport Plus. Ian and the whole crew at Mark Jacobson Toyota worked hard to get us in this car we chose. I appreciate them so We love our new Corolla Sport Plus. Ian and the whole crew at Mark Jacobson Toyota worked hard to get us in this car we chose. I appreciate them so much. Ian gave us plenty of drinking water which I need since I am prediabetic. Ian have checked in over time to see how we are doing. The service department is great and friendly. If we ever get a new Toyota, such as a truck, we hope to deal with Ian. Plus I love his accent. The Corolla is a dream to drive. And it is stylish, sport and pretty. If you want a new car, see Ian Eddington and consider a corolla. More
Satisfied customers My husband and I purchased a larger vehicle for our family and we both were very pleased with the service and attention we received. We've purchased f My husband and I purchased a larger vehicle for our family and we both were very pleased with the service and attention we received. We've purchased from a Toyota dealership before but purchased new, I was skeptical when purchasing used. Our sales person was attentive to our needs and wouldn't give in to my rejections. He treated us no different from any other customer. He made the entire experience easy going and with our kids with us he tried to hurry things along as fast and efficient as possible. I'd definitely visit this dealership again. We love our new used cross-over vehicle. He also called us a few days later to see how we were doing and how we were loving the new/used car. More
Very helpful sales staff The sales staff is very friendly and will do everything they can to get you what you are looking for. The car I wanted was not on their lot, but Ian The sales staff is very friendly and will do everything they can to get you what you are looking for. The car I wanted was not on their lot, but Ian was able to get exactly what I wanted within just a day or two from another dealership. I also got an AWESOME rate on my loan. More
Best Car Buying Experience Dealing with my sales rep Edwin & working with Luke, Kim & Chris was by far the best experience buying a car I have experienced. It was truly a very Dealing with my sales rep Edwin & working with Luke, Kim & Chris was by far the best experience buying a car I have experienced. It was truly a very quick sale with no pressure. These guys rock and this is how it suppose to be when you buy a new car. Edwin rocks!! More
Be very careful with Mark Jacobson financial department I bought a 4 Runner on 10/17/2015. Financial department of Mark Jacobson Toyota of Durham did several HARD INQUIRES without my permission. DO NOT try I bought a 4 Runner on 10/17/2015. Financial department of Mark Jacobson Toyota of Durham did several HARD INQUIRES without my permission. DO NOT try to finance with them. You are better off working with a bank which provide a much transparent process that the financial department of Mark Jacobson Toyota. Hard inquiries such as the one Mark Jacobson did several times will affect Negatively your credit score. I have tried to solve this issue since 2015 and it seems that they don't care. Be very careful with the way Mark Jacobson do bussiness. When I contacted them last year to explain the situation, they denied they have done anything until now. Be Very Carefull with them. Compre un Toyota 4 Runner en el 2015. El departamento de Financiamiento de Mark Jacobson Toyota de Durham reviso mi crédito mas de una vez aunque yo les di permiso para que lo hicieran solo una vez. No financien con ellos. Les va mejor si financian con un banco el cual ofrece un proceso mas claro para los consumidores. Cada vez que Mark Jacobson revisó my crédito me afecto negativamente mi crédito. Si quieren comprar un carro en Mark Jacobson No financien con ellos. More
Best Toyota dealership in the Triangle Our experience at Marc Jacobson Toyota was the absolute best. Our salesperson David Levithan was very easy to work with and took the time to go over a Our experience at Marc Jacobson Toyota was the absolute best. Our salesperson David Levithan was very easy to work with and took the time to go over all the features of our new Highlander. The staff at MJT were able to give us exactly what we were looking for at a very competitive price. Our particular model was not available at any of the local dealers and MJT was able to deliver one to us 2 weeks earlier than any other dealer, without any hassle of trying to sell us another car already on the lot. David made every effort possible to ensure that we were completely satisfied with our purchase. It was a pleasure doing business with MJT and David in particular. More