Mark Jacobson Toyota

Really great experience. Sam was very helpful from locating the right vehicle for me to helping to get me a good deal for my new car. I have visited four other dealers before Sam was very helpful from locating the right vehicle for me to helping to get me a good deal for my new car. I have visited four other dealers before coming in to Mark Jacobson and Sam made buying my first car the best experience I could have had. More

Great Experience! The dealership here provides very fast and comprehensive service, which made my car buying process pretty easy and comfortable. And my consultant Tiar The dealership here provides very fast and comprehensive service, which made my car buying process pretty easy and comfortable. And my consultant Tiara is great to deal with, she is professional, patient and enthusiastic, she answered all my questions with warm smile! More

Best service from a dealership ever. This particular dealership was recommended to me by a friend. I now see why my friend recommended this dealership. From the time I walked in the doo This particular dealership was recommended to me by a friend. I now see why my friend recommended this dealership. From the time I walked in the door, I was warmly greeted by the receptionist. The salesman was no exception. He was very knowledgeable and helpful in helping us to decide what we wanted in a vehicle, without the high sales pitch pressure. The finance agent was very thorough and knowledgeable, as well. Everything was timely and we had the best experience ever in purchasing a vehicle. My thanks to the entire staff at this dealership! More

Best dealer I have dealt with in 40 years Salesman was attentive and knowledgeable. He answered all of my questions, and never tried to answer a question he did not have direct knowledge of. Salesman was attentive and knowledgeable. He answered all of my questions, and never tried to answer a question he did not have direct knowledge of. I never had the feeling anyone was trying to pull the wool over my eyes, including the sales manager who processed the deal. Excellent experience. Lifetime warranty was an excellent bonus. More

Nice and warm people Because once you walk in everyone is very welcoming offering you coffee, water, popcorn, etc, they listen to you and will answer all your questions. Because once you walk in everyone is very welcoming offering you coffee, water, popcorn, etc, they listen to you and will answer all your questions. More

Awesome My salesmen, Chris Johnson, was so wonderful to work with. He listened to everything I needed and was more concerned about what would work for me and My salesmen, Chris Johnson, was so wonderful to work with. He listened to everything I needed and was more concerned about what would work for me and not just making a sale. I will send more customers to him! More

Excellent dealership Working with Edwin Caldwell at Mark Jacobson Toyota was definitely a pleasure. He made a new car buying experience much easier. He is very attentive Working with Edwin Caldwell at Mark Jacobson Toyota was definitely a pleasure. He made a new car buying experience much easier. He is very attentive to his customers, listens to what they want in a vehicle and works very hard to make that happen. Everyone we dealt with at this dealership was pleasant, very professional, had time for us and I feel really appreciated us being there. I would definitely, and have recommended Mark Jacobson Toyota. I have given out Edwin's name & phone number. More

Positive Experience buying my Toyota this week My husband and I stopped by Mark Jacobson Toyota dealership while shopping in Durham. I had been thinking about replacing my 2002 Toyota Corolla for q My husband and I stopped by Mark Jacobson Toyota dealership while shopping in Durham. I had been thinking about replacing my 2002 Toyota Corolla for quite some time. Greg Wright came outside to greet us. I let him know what features I was looking for and also what I did not like...even colors. We spent some time in the show room and outside in the lot and then went on home. Greg sent some pictures and information several cars that week. He even found one that had not arrived at the dealership yet, This is the one I ended up choosing when my husband and I returned a week later. I am very pleased with my 2015 Toyota Avalon. BONUS; The day we purchased the car we met Mark Jacobson and saw his awesome classic car selection. More

First Time Buyer I bought my first brand new car from Mark Jacobson Toyota of Durham, NC. I had a great buying experience. The salesmen, David Levithan, who worked wit I bought my first brand new car from Mark Jacobson Toyota of Durham, NC. I had a great buying experience. The salesmen, David Levithan, who worked with me was very patient and went through all the different models in my price point and was very helpful in going through the paperwork with me. He even walked through the lot through a torrential down pour to let me look at different models. We worked right up to closing time. I went home and reviewed the literature and notes with my parents. We all came back the next day and he was great working with them as well. I am really pleased with my 2016 Corolla LE Plus. I will be driving this vehicle for many years to come. More

Your warranty doesn't matter if they aren't making money. I brought my truck to Mark Jacobson Toyota after Fred Anderson Toyota damaged it and ruin the computer by flashing the tune in my truck when it was on I brought my truck to Mark Jacobson Toyota after Fred Anderson Toyota damaged it and ruin the computer by flashing the tune in my truck when it was only in to have warranty work done on the catalytic converter. Mark Jacobson Toyota looked at my truck for four hours before trying to dump it back on me in the same limping condition and dangerous condition that I brought it to them in. After I told them some other things that they could check beyond the minimal amount of things that they looked at they took the truck back and kept it for a day and a half at that time they spoke with Fred Anderson Toyota where Fred Anderson lied to them about the work they performed on my truck while refusing to submit their documents from working on my truck to Toyota corporate for anyone else to view them Mark Jacobson Toyota called me and told me to pick up my truck because "my technician hasn't made a penny to take home to his family in 2 days off of your truck and neither have I. it's time to take it somewhere else. I don't know where you going to take it but it's got to go. I'm not making money off your warranty work and we don't get paid by Toyota until we find something to fix, take it somewhere else" so the truck that I've owned for one year that had no problems before I brought it into Fred Anderson Toyota was now damaged by Toyota and then of the other dealers in the area or willing to honor the factory warranty that I have on my vehicle as well as the additional warranty Toyota provides you from doing your overpriced mechanical work at one of their dealerships with original Toyota parts that cost far more money. So now I have a new expensive truck that to dealerships are not working on because they're not going to get paid by Toyota to diagnose the issues covered by warranty and have given me back and unsafe vehicle for my pregnant wife and I to hobble around in while risk getting hurt because there you haven't made a penny off of their agreement with Toyota to honor the warranty's that come with the vehicles that they sell to make money. I was given back my warranty cover truck blowing Blacksmoke getting stuck in gear at 4200 rpm's unsafe to drive getting 104 miles per tank of gas violently shaking transmission issues engine making noise due to the tune messing up the timing and air fuel mixture's among other things done at Toyota while I was there for warranty work thus also getting new four-year on the work that was done at a Toyota dealership and I am told to take my truck to someone else because they don't want to honor the warranty that they are contracted to do by selling and servicing toyota vehicles. Here is a video of my truck after I was given it back from both Fred Anderson and Mark Jacobson Toyota and told to take it somewhere else because they don't want to fix the damage they've caused or be responsible for honoring the warranties that come when you purchase the vehicle this is not from an extended warranty this is factory warranty. The video is me having left the dealership for about two minutes and then having to turn around and drive back to try to get help from them once again where they told me there's nothing they can do and to take it somewhere else again and they are no longer going to try to figure out what's wrong with it and I should probably go find a private dealer and pay them to look at my truck rather than use the warrantee I paid for when buying the truck to have the professionals diagnose and repair my truck that they were so eager to sell. VIEW THE VIDEO ON YOUTUBE SEARCH FOR "TRD Supercharged 5.7L Toyota Tundra Picked Up Broken" just copy paste into search More