Mark Jacobson Toyota

"Excellent Customer service from beginning to end" I can't say enough great things about Tiara Henderson, and Mark Jacobson Toyota. Tiara was very personable and professional, and her knowledge about I can't say enough great things about Tiara Henderson, and Mark Jacobson Toyota. Tiara was very personable and professional, and her knowledge about the Camry was impressive. Tiara walked us through the entire process of buying our car with great ease. I felt very comfortable and never pressured the way I have felt at some dealerships. It was a great car buying experience. I would gladly recommend Mark Jacobson Toyota. Cathy & Gary More

Best Experience Buying a Car I've purchased about a dozen cars over the years and this was by far the best experience. Scott Mericle was an outstanding sales rep. He has only been I've purchased about a dozen cars over the years and this was by far the best experience. Scott Mericle was an outstanding sales rep. He has only been on the job for a month but knew all of the cars inside and out, went above and beyond to get answers to any questions we had that he couldn't answer, was very friendly, and really helped us in our efforts to better understand the Toyota product line after years of driving Hondas. Even the gentleman in charge of all the paperwork was very friendly and professional. The only issue preventing this from being a 5-star rating was the sales manager who sits up at their "sales central" area who lost his cool when it got busy and was heard/seen yelling at employees. It was tacky and unprofessional. Overall, however, I'd recommend Marc Jacobsen. More

good survice This is a great dealership this is my second car I've gotten from them I love my New car I love camrys they drive so well I just got a 2012 Toyota Cam This is a great dealership this is my second car I've gotten from them I love my New car I love camrys they drive so well I just got a 2012 Toyota Camry thanks Mark Jacobson Toyota More

Unexpectedly good auto buying experience My wife and I went into this auto buying experience with very low expectations, not really believing that it would be anything but long and arduous. T My wife and I went into this auto buying experience with very low expectations, not really believing that it would be anything but long and arduous. The buying process that greeted us was not remotely like my expectations, which were based on previous decades of poor auto buying experiences. We arrived early at the dealership and the sales person, Rob, with whom we had had both email and phone contact about a car in which we were interested, had not yet arrived. Another salesman let us know that Rob would arrive shortly, which he did. in the meantime, his replacement provided a very helpful tour of the various features available on our auto of interest, showing us a couple of examples in the showroom. From here things went smoothly, with no hard sell at any point along the way. I observed that many of the sales staff were of my generation and both understood and were clear about aligning my purchase with my interests. I was grateful for not being saddled with a millennial for a salesperson. Each stage of the transaction was handled professionally and with good attention to detail, and we happily drove away in a new (used) car with none of the anticipated pains. Rob indicated that he would be happy for me to return the following weekend and he would show me how to operate some of the more complex features of the vehicle. I did so the following day and Rob spent at least an hour with me showing me how everything in the car worked. Buying a car is stressful, and not undertaken as a source of entertainment, but this purchase was as close to enjoyable as I think is possible. More

Great Dealer no push! We had a very satisfactory new vehicle purchase experience at MJ. We were helped by David Levithan, who explained in patience differences between mode We had a very satisfactory new vehicle purchase experience at MJ. We were helped by David Levithan, who explained in patience differences between models, helped us find the right car and worked hard to get the best deal for us! More

The best Toyota dealer across a few contries Ashley was my sales person and she helped me on my complicated purchase and made it a breeze. They took in my old vehicle, found that whoever sold it Ashley was my sales person and she helped me on my complicated purchase and made it a breeze. They took in my old vehicle, found that whoever sold it to us concealed some facts, paid off the remaining loan, issued a new loan, found the one I wanted (the last one left in the area) brought it to the dealership, prepared all the papers. All I had to do was sign in a few places and exchange the keys. These guys know how to turn car buying experience into a happy hassle-free event. Thank you! More

Buying a 2015 Prius Our sales person Chris was friendly and knowledgeable. He was patient during our road tests and went out of his way to answer all our questions. Chris Our sales person Chris was friendly and knowledgeable. He was patient during our road tests and went out of his way to answer all our questions. Chris respected our choices and did not try to steer us towards bigger or more expensive models. The process of finding out what was the price of the model/trim we selected was "old school car buying” where the price changes several times and you have to haggle. We did not like that but imagine that this is this dealership’s culture. At the end we agree on a price that was acceptable to us. Chris was a very nice guy and we would gladly recommend him. More

Did We Just Buy a Car Im was in total awwh at the service and speed we recieved from Ramzi Alshamali last night. He was professional, honest and willing to listen to my li Im was in total awwh at the service and speed we recieved from Ramzi Alshamali last night. He was professional, honest and willing to listen to my likes and dislikes for a car. The entire process was fast and My husband and I truly appreciated Ramzi for all his insight and knowledge for the best car that fit our needs, budget and color. I will recommend all my friends and family to Marc Jacobs dealership, but I will most definitely refer them to Ramzi to consult with them on their next car purchase. His customer service and care is the reason Im rating this a 5 star dealership. I also would like to thank the other gentleman, Herbie and not sure the another mans name who also assisted us in the purchase of the car and finding the best finaces and interest rate for our vehicle. So thank you all for your help. Happy Customer, Stacie Daye More

Excellent Sales Consultant - Jay Bazooband My experience was wonderful. I had originally come to the dealership for service and once I found out all the things that needed to be done to my 200 My experience was wonderful. I had originally come to the dealership for service and once I found out all the things that needed to be done to my 2003 Camry, I decided to check on a new car. It turned out to be a perfect experience. More

excellent customer service I was in need of a car to drive after recent relocation to the area. I scheduled an appointment to look at a car after finding one I liked on the web I was in need of a car to drive after recent relocation to the area. I scheduled an appointment to look at a car after finding one I liked on the website. I did a quick test drive and bought the car on the spot. Mr. Jimmy Oswald was so very nice and helpful. And the process flowed smoothly from start to finish. My advice- buy your car here!! More