Mark Jacobson Toyota

Absolutely Amazing!!! Love Mark Jacobson and their services I have been dealing with Mark Jacobson and especially Mrs. Barbara Decatur since 2011, they allowed an first time buyer drive away with the car of my I have been dealing with Mark Jacobson and especially Mrs. Barbara Decatur since 2011, they allowed an first time buyer drive away with the car of my dreams and when a newer Camry SE came out Mrs. Barbara was the first once to call, to tell me that I qualified for the Trade in program and allowed me to drive away with another car of my dreams fully loaded! The service there is absolutely amazing from sales and even down to service, I couldn't imaging myself dealing with any other Dealership. Thanks for all that you have done for me!! More

Fly-in buyers from New Jersey We purchased a Mercury Grand Marquis via Mark Jacobson's eBay listing. My wife and I flew in from New Jersey. Tommy Desrosiers who also oversees the i We purchased a Mercury Grand Marquis via Mark Jacobson's eBay listing. My wife and I flew in from New Jersey. Tommy Desrosiers who also oversees the internet sales at the dealership, picked us up at the airport. The car was nice and clean but it turned out that the heat didn't work. Due to the fact that the November evenings were already cold and we had a long ride back to New Jersey it seemed to be a problem. Tommy took the car to the mechanics who started working on this issue immediately. After a couple of trial and error it turned out that the problem was caused by the pesky blend door actuator, as Tommy predicted. Unfortunately, in order to replace this $70 part, the entire dashboard has to be removed. Being Saturday afternoon, we were running out of time. Needless to say that we were pretty disappointed. - What can we do now? Tommy came up with a proposal: "You guys bundle up, drive the car home and take it to the nearest shop who can fix it and we'd cut a check for the cost of repair". We took his word. It is not to say that we were particularly warm when the outside temperature dropped below 35 degrees, but we made it home safely. Next Monday we took the car to the local shops who flat-out refused to work on this problem, due to its complexity. Finally we got a price quote from the Ford dealership in Summit, which we forwarded to Tommy, who confirmed the repair in less than an hour. The repair was completed and we received the check form Tommy today. All in all, we are very happy with the purchase for two reasons: 1. We got a car which we like and which represents a reasonable value for its price. 2. We had the opportunity to do business with Tommy Desrosiers, a real gentlemen who's words can be taken at face value. Finding a good, reliable and reasonably priced used vehicle is not easy, but finding a used vehicle dealer who exhibits similarly high standards as Tommy is like finding a needle in the haystack. The most loyal customers are not the ones whose buying experience is the smoothest but the ones whose problem is fixed in a satisfactory manner along the process. We hope that when it comes to our next car purchase, Tommy will be there, so we can look at his inventory before we'd look anywhere else. THANK YOU TOMMY, Monica and Gabor More

Excellent Experience Sam was knowledgeable and attentive to my every question. He spend a lot of time with me, showing me different cars and going on a test drive. He ex Sam was knowledgeable and attentive to my every question. He spend a lot of time with me, showing me different cars and going on a test drive. He explained how the features worked and made it clear that I could call him at anytime to go over anything that I needed help with. He was very personable. More

First time buying a car Mark Jacobson is the place to go when looking for a car! The car my parents got me when I was 17 decided to give out on me this month. Edwin Caldwell Mark Jacobson is the place to go when looking for a car! The car my parents got me when I was 17 decided to give out on me this month. Edwin Caldwell was great at helping me look at cars! Being a young adult and this having been my first car buying experience for myself, I felt that I was treated kindly and fairly by Edwin and others at the dealership. I'm happy that I chose Mark Jacobson with my first big adult purchase! More

Best car buying experience I have ever had. Edwin Caldwell is the person you should deal with when buying a car from Mark Jacobson. He got me exactly what I wanted at the monthly payments I want Edwin Caldwell is the person you should deal with when buying a car from Mark Jacobson. He got me exactly what I wanted at the monthly payments I wanted. I left there a happy person. More

FIRST TIME BUYING A NEW CAR I had been looking at cars since october and i couldn't seem to find what i wanted it was my second time at marc jacobson and yesterday i FINALLY fo I had been looking at cars since october and i couldn't seem to find what i wanted it was my second time at marc jacobson and yesterday i FINALLY found what i wanted thanks to my awsome Sales person Agustin Diaz, he helped me find the car i wanted and made the process easy, he helped my boss buy his car and he kept saying nothing but good things about Agustin so i came to see him, best decision i ever made, Gracias Agustin.!!!!! More

Excellent Customer Service for a Great Deal on 2 Priuses My husband and I went to Mark Jacobson Toyota interested in buying a Toyota Prius, but knowing we would need another car soon. Leo Sullivan, our cust My husband and I went to Mark Jacobson Toyota interested in buying a Toyota Prius, but knowing we would need another car soon. Leo Sullivan, our customer service representative, was able to give us a very good deal if we bought two Priuses at the same time - so we did! Thank you Leo for your excellent service and a great deal. More

Bought a Prius C The staff were very helpful and I love my car. Leo was great and we recommend him to other people. I would recommend that they offer an easy to read o The staff were very helpful and I love my car. Leo was great and we recommend him to other people. I would recommend that they offer an easy to read overview of exactly what is covered and what isn't.on the warrentee and on the extended service plans. More

Best service ever Mrs Barbara Decatur is the best sales person I have worked with purchasing an vehicle. She is not pushy like sales people are. I would like to thank h Mrs Barbara Decatur is the best sales person I have worked with purchasing an vehicle. She is not pushy like sales people are. I would like to thank her for the professionalism. More

The impossible everywhere else made possible by kierra We had been to every dealership we could think of and had been told to come on in today we can make it work time after time, we almost didn't come bec We had been to every dealership we could think of and had been told to come on in today we can make it work time after time, we almost didn't come because of the fear we had that we would get another N O! We were actually told yes within twenty minutes of walking in the door of Marc Jacobson! We had a trade in that we had been trying to sell and y'all took it right in! We were welcomed, we were introduced to our vehicle, we did the paperwork and showed all our documentation , had insurance on the vehicle and drove away not only the same day but within 2 hours of arriving at this dealership! This is the best car buying experience we have ever had and we will tell everyone we know to go join the MARC JACOBSON TOYOTA FAMILY FOR THEIR CAR BUYING PLEASURE! WHY? BECUASE KIERRA WAS DILLIGENT IN WORKING WITH US AND MARC JACOBSON SAID YES! AS PROMISED! THANKS ALWAYS, THE CAMPBELL FAMILY More