
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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"Best dealership in town and exceptional staff" I recently visited the dealership and had an awesome experience, my sales rep was Mr. Richard Johnson. He made purchasing a new vehicle a great experi I recently visited the dealership and had an awesome experience, my sales rep was Mr. Richard Johnson. He made purchasing a new vehicle a great experience for me. I came in not feeling hopeful about trading in my vehicle and even if it was possible I thought I would have to make a ridiculous down payment. Mr.Johnson worked very diligently to ensure I left in a brand new vehicle with a fair price and I did! He was very friendly and knowledgeable about the inventory, and not once did I feel like I was dealing with a salesman, but with a friend. He was very honest with me and told me everything I needed to hear and not all of what I wanted to hear just to make a sale. He stayed with me from the time I came into the dealership until the time I drove off the lot, and if that's not stellar customer service I don't know what is....I would definitely recommend Mark Jacobson Toyota for anyone interested in purchasing a vehicle and though all the staff was great, I would hope you get Mr. Johnson as your sales rep. More
Mr. Agustin Dias ,sales consult honest, intelligent, I'm very happy with my toyota corolla,,,,, graciasssss Agustin excellent service, all my questions where answered friendly staff. the price was good I'm very happy with my toyota corolla,,,,, graciasssss Agustin excellent service, all my questions where answered friendly staff. the price was good,and the car perfect. More
Easy to work with and great sales staff Mike Honeycutt was my sales guy and he was great. I new I wanted a Tacoma and he helped me narrow down the various options. Mike was very knowledgable Mike Honeycutt was my sales guy and he was great. I new I wanted a Tacoma and he helped me narrow down the various options. Mike was very knowledgable and personable. I never felt the typical salesman pressure. I am really happy with the truck and the experience. I would definitely buy from Mark Jacobson Toyota again. More
Exceptional service! Expectations met to highest standards! Took car in for service appt and received call back regarding vehicle upgrade specials. Few hours later drove h Expectations met to highest standards! Took car in for service appt and received call back regarding vehicle upgrade specials. Few hours later drove home in new 2015 Rav 4! Best customer service and reassurance given from Sales (Leo Sullivan-salesperson) to finance and service dept and welcome follow up calls. What a fantastic team at Mark Jacobson Toyota! More
Positive Interactions with Mr. Ian Edgington, Sales Consultt My family and I have bought five Toyotas from Ian during 2002-2015. He's a Great Brit from Birmingham with a degree in Metallurgy. My family and I have bought five Toyotas from Ian during 2002-2015. He's a Great Brit from Birmingham with a degree in Metallurgy. More
Excellent car buying experience for 2016 Toyota 4Runner I had researched vehicles extensively and concluded that a 4Runner would best meet my needs for pulling a fiberglass travel trailer. I was referred t I had researched vehicles extensively and concluded that a 4Runner would best meet my needs for pulling a fiberglass travel trailer. I was referred to Mark Jacobson through the Costco Auto Program. There weren't many 4Runners available, but I was able to wait until a 2016 that met my needs was delivered. Rob Gunter kept me informed and was very helpful throughout the process. More
Great experience Excellent service I would recommend mark Jacobson. All my questions where answered friendly staff. My dealer went the extra mile to ensure I got the c Excellent service I would recommend mark Jacobson. All my questions where answered friendly staff. My dealer went the extra mile to ensure I got the car I wanted and payments I could afford. I had a great experience. More
Honest, intelligent, personalized help with car buying During my car buying process, I talked to 3 different sales people. Ian Edgington was by far the most knowledgeable of the three. This helped to ensu During my car buying process, I talked to 3 different sales people. Ian Edgington was by far the most knowledgeable of the three. This helped to ensure that I ended up with the car that best suited my needs, both from a functional and financial standpoint. I got everything I needed, and didn't pay for things that had minimal use for me. The price was very fair, and the car perfect. More
Recommendation Nice car purchasing experience! Yoshi is very easygoing and kind to all of my questions. He also helps me in determining which is better and compare s Nice car purchasing experience! Yoshi is very easygoing and kind to all of my questions. He also helps me in determining which is better and compare some strengths and weaknesses of different vehicles! More
I bought a new 2016 Toyota Camry I found Mr. Ian Edgington assistance in picking out my Camry to be invaluable. He answered all my questions and provided me with the deal that I want I found Mr. Ian Edgington assistance in picking out my Camry to be invaluable. He answered all my questions and provided me with the deal that I wanted. He was most enjoyable to work with. Ms. Azza Al-Ejjo was also very helpful on the financing side of the house. She was very swift and accurate in filling on all the documents that I had to fill out and made the process as seamless as possible. Both should be commended for their very good work and are a credit to Mark Jacobsen Toyota. They surely believe in the "customer comes first". Sincerely, Richard Thom More