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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
September 15, 2015
Very good experience This was my first time buying a car. Mr Rob Gunter was my Sales Consultant. He was very friendly and never tried to push me into buying the car. I app This was my first time buying a car. Mr Rob Gunter was my Sales Consultant. He was very friendly and never tried to push me into buying the car. I appreciate this and would go back to him again if I ever need another car..I will also recommend this dealership to others because everyone there was nice and made this a positive experience..Mr. Jacobson you have some really fine employees.Also I want to thank Herbie Nelson the Business Manager for all his help with the paper work. He explained everything thoroughly and answered all my questions. More
by Unc1team
Employees Worked With
Herbie Nelson
September 15, 2015
Nice experience buying a car I bought my car with a nice price here in Mark Jacobson Toyota in Durham. David, the sales consultant helps me a lot on buying this car, and I really I bought my car with a nice price here in Mark Jacobson Toyota in Durham. David, the sales consultant helps me a lot on buying this car, and I really satisfied with my new car. I highly recommend people to buy a car here, because they have nice cars with nice sales people!!! More
by emuy
Employees Worked With
David Levithan
September 14, 2015
Great Buying Experience We decided to purchase from Mark Jacobson because of the excellent service and knowledge of salesman Jay Bazooband. Our buying experience was great an We decided to purchase from Mark Jacobson because of the excellent service and knowledge of salesman Jay Bazooband. Our buying experience was great and everyone on the team of professionals we worked with went out of their way to make us feel welcome and answer any questions we had. More
by S
Employees Worked With
Jay Bazooband
September 12, 2015
Easy in easy Out Worked with Carl and Joe Stone for a seemless, easy purchase. The delivery time was the quickest in 8 total Toyotas I've purchase from any Toyota deal Worked with Carl and Joe Stone for a seemless, easy purchase. The delivery time was the quickest in 8 total Toyotas I've purchase from any Toyota dealership. More
by adrtrail
Employees Worked With
Joe, Carl
September 08, 2015
Review for purchase 9/7/15 My experience at Mark Jacobson was very pleasant. It took a long time to actually purchase the car because of the salesman helping to get the payments My experience at Mark Jacobson was very pleasant. It took a long time to actually purchase the car because of the salesman helping to get the payments and everything where we could afford them and help us get the car we wanted. I am very pleased with the process and the outcome!! I have no complaints whatsoever. Everyone was nice and informative. I didn't feel pressured or feel like I was less than anyone because my credit was not perfect. They all still worked very hard for me! Thank you! :) More
by cameronjeffries85
Employees Worked With
David Levithan
September 08, 2015
Upfront This is the second vehicle I have bought from this dealership because I felt sure I would get the same good service I did the first time. The saleman, This is the second vehicle I have bought from this dealership because I felt sure I would get the same good service I did the first time. The saleman, Rob Gunter, was very upfront with me and tried to steer me in the right direction. He got me a great price for the car and then discovered that that there was a lifetime warranty on the engine and the transmission. He took an extra amount of time to help me understand the car and its functions before I left the lot. Also, honesty is a big deal to me and I felt that is what I got. More
by Linda44
Employees Worked With
Rob Gunter
September 05, 2015
Excellent Experience I worked with Ian Edgington for several weeks to define and then find the 2015 Highlander I was looking for. Ian made this a great experience from be I worked with Ian Edgington for several weeks to define and then find the 2015 Highlander I was looking for. Ian made this a great experience from beginning to end. He was informative, friendly, and responsive during the entire process and I received an excellent price to go along with a super car and Ian's professional service. Tay was also very efficient and helpful in completing the paperwork. Looking forward to a service relationship with Mark Jacobson. Thanks Ian! More
by boilers123
Employees Worked With
Ian Edgington, Tay Page
September 04, 2015
excellent selection, excellent service. good prices very responsive dealership from the moment you enter the door. friendly, knowledgeable staff , excellent car selection, very good prices and very will very responsive dealership from the moment you enter the door. friendly, knowledgeable staff , excellent car selection, very good prices and very willing to negotiate. great followup. More
by toyotaguy
Employees Worked With
chris johnson
September 01, 2015
Honest service advisor (Service) Adam from service upon completing my state inspection an lube change noted some wear and tear on my truck that another local dealership did not mentio Adam from service upon completing my state inspection an lube change noted some wear and tear on my truck that another local dealership did not mentioned the work and price where really fair. More
by sariverajr
Employees Worked With
Adam
September 01, 2015
One of the Best Experiences of My Life First of all I was greeted with a sincere desire to help me obtain the car I desire and which closely match the features I was looking for in a vehicl First of all I was greeted with a sincere desire to help me obtain the car I desire and which closely match the features I was looking for in a vehicle. The salesman provided hot coffee and a good sense of humor to help me get through the entire process. From the beginning to the end including the financing process was very informative and the dealership provided the technical expertise one would desire to have when making a major purchase. More
by Numbers, baby123
Employees Worked With
Edwin L. Caldwell, III and Sheyi Bucknor-Smartt
