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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
September 01, 2015
Great experience We worked with Frank Adams over the past several months. He was wonderful. We have never bought a Toyota before (always Honda) and Frank was a great We worked with Frank Adams over the past several months. He was wonderful. We have never bought a Toyota before (always Honda) and Frank was a great part of our decision, not necessarily because Toyota is a better car but because his salesmanship was genuine and kind, immensely helpful but not pushy. More
by liztom
Employees Worked With
Frank Adams
September 01, 2015
New 4WD truck Traded in my 2013 vehicle for 2015 4WD Tacoma. Salesman who assisted me last time did again this time - excellent customer service. Entire process smo Traded in my 2013 vehicle for 2015 4WD Tacoma. Salesman who assisted me last time did again this time - excellent customer service. Entire process smooth and very happy with new truck. Highly recommend dealership for purchase and service - nothing but good experiences. More
by Yoda2015
Employees Worked With
Luis Pietri, Tay Page
August 30, 2015
Wonderful experience I was in the market for a new Camry and had a wonderful experience at Mark Jacobson. The salesmen sales manager, and financial person could not have I was in the market for a new Camry and had a wonderful experience at Mark Jacobson. The salesmen sales manager, and financial person could not have been more helpful or pleasant. I am very happy with my purchase. I went to this dealership because of the kind and attentive service from Edwin Caldwell, a sales consultant who helped me find a hubcap for my old Toyota two years ago. More
by Kathleen
Employees Worked With
Augustin Diaz, Tay Page
August 28, 2015
Great support Rick was very nice to me and my family. He gave us very great support and explanation for us to decide models, types etc. We enjoyed staying there. Rick was very nice to me and my family. He gave us very great support and explanation for us to decide models, types etc. We enjoyed staying there. More
by toyota
Employees Worked With
Rick
August 26, 2015
A wonderful deal I went with my wife to get our first car. We hadn't expected we could experience such great service we actually experienced at Mark Jacobson. Chris Jo I went with my wife to get our first car. We hadn't expected we could experience such great service we actually experienced at Mark Jacobson. Chris Johnson is a wonderful sales consultant. He is not only professional, but also very kind and willing to help. We were just walk-in customers and he warmly welcomed us and put himself into our shoes, trying to give us the best deal. We thought we bought a great vehicle at a great price. I would recommend Mark Jacobson and this sales person in particular. More
by cz63
Employees Worked With
Chris Johnson
August 26, 2015
Great deal for Duke Hospital Employee I will be brief. Tradeed in a 2011 Nissan Altima was given $10,000 trade in value, everywhere else wanted to give me $7,000-$8,000. Salesman Chris J I will be brief. Tradeed in a 2011 Nissan Altima was given $10,000 trade in value, everywhere else wanted to give me $7,000-$8,000. Salesman Chris Johnson wzs very nice and patient with me. I purchased a 2015 Toyota Camry at a very discounted price because dealership offers discounts and incentives for Duke University Health System staff. Defiantly go see Mark Jacobson TOYOTA salesmanship Chris Johnson for your next car buy! More
by oneblessedhunny
Employees Worked With
Chris Johnson, Ahza in finance
August 25, 2015
Customer Service I would like to thank Mr. Acevedo for the great customer service given on August 24, 2015. Thank you for blessing me with my 2014 Camry. Thank you, I would like to thank Mr. Acevedo for the great customer service given on August 24, 2015. Thank you for blessing me with my 2014 Camry. Thank you, Ms. Robertson More
by Ms. Robertson
Employees Worked With
Claudio Acevedo
August 25, 2015
Great customer service I went with my nephew for him to purchase his first used car. Ramzi was great dealing with us, explaining things clearly. I would highly recommend t I went with my nephew for him to purchase his first used car. Ramzi was great dealing with us, explaining things clearly. I would highly recommend this dealership and especially highly recommend Ramzi as the person to deal with. More
by skyblueeyes64
Employees Worked With
Ramzi
August 25, 2015
A Family Gathering We hadn't purchased a new car in 15 years. We had a lot of trepidation based on past experiences with dealerships. Saundra McKinney and the crew at M We hadn't purchased a new car in 15 years. We had a lot of trepidation based on past experiences with dealerships. Saundra McKinney and the crew at Mark Jacobson Toyota made the whole experience seem like a visit with family and friends. Professional from top to bottom. We'll be back and we'll be looking for Saundra! More
by pulversh
Employees Worked With
Saundra McKinney
August 25, 2015
Home of a great deal. I value customer service and honesty. I feel I got a quality vehicle and a great value. Tia was awesome consultant and I was some what surprised by he I value customer service and honesty. I feel I got a quality vehicle and a great value. Tia was awesome consultant and I was some what surprised by her knowledge of my vehicle. She's very perceptive and picked immediately and uncomfortable moment I was experiencing and showed genuine concern for me. I give her and the finance guy Shei a outstanding rating. The #10 for both. Thanks again. I wholeheartedly will recommend this dealership to my friends and coworkers. More
by Alvin Smith
Employees Worked With
Tiara Henderson, Olyshei
