Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Jacobson Toyota
Durham, NC
2,549 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,549 reviews
July 29, 2015
#1 Customer Service My wife and I desperately needed a newer vehicle, so while visiting a friend in Durham we stopped in the dealership. After looking over the nice selec My wife and I desperately needed a newer vehicle, so while visiting a friend in Durham we stopped in the dealership. After looking over the nice selection of cars, my wife settled for the Camry. Beautifully Red and smooth ride! The salesman, Ramzi Alshamali, did everything he could to welcome us and feel like part of the Jacobson family! If you're in the market for a very nice vehicle, stop by our favorite car dealership, Mark Jacobson Toyota! More
by Timbuck2
Employees Worked With
Rick
July 28, 2015
I left the dealership happy and completely satisfied on 7/25 This was my second time purchasing a vehicle with MJT. I was very pleased with my dealer Barbara on both occasions very professional and eager to sati This was my second time purchasing a vehicle with MJT. I was very pleased with my dealer Barbara on both occasions very professional and eager to satisfy the customers. More
by Tychinna
Employees Worked With
Barbara Decatur, Tay Page
July 27, 2015
Satisfied We came in to look at the 2015 Prius C and ended up bringing one home. Our dealer Leo tried his best to satisfy us with the price point and we walked We came in to look at the 2015 Prius C and ended up bringing one home. Our dealer Leo tried his best to satisfy us with the price point and we walked out happy. The service was great and we would definitely return to get another car in the future. More
by Mimi
Employees Worked With
Leo Sullivan
July 26, 2015
Quick help to purchase a new car Chris responded quickly online and friendly when we visited to test drive. He set up our phone to the new car that is totally new function for us. W Chris responded quickly online and friendly when we visited to test drive. He set up our phone to the new car that is totally new function for us. W/out his help, we may not know how to use it for a long time. Thank you. More
by Tmori
Employees Worked With
Chris Johnson
July 25, 2015
Excellent Customer service is excellent, number one. Barbara Decatur is a wonderful sale person. Determine to get what the customers wants and need. Not pushy o Customer service is excellent, number one. Barbara Decatur is a wonderful sale person. Determine to get what the customers wants and need. Not pushy or overbearing, but caring her customer service is number one. I would recommend her to anyone. More
by harrispecolia
Employees Worked With
Doug Hanenberg
July 25, 2015
Great Experience Saundra was excellent to work with. She was very patient and willing to work with us to get us the vehicle we wanted at a great price. She was never p Saundra was excellent to work with. She was very patient and willing to work with us to get us the vehicle we wanted at a great price. She was never pushy and very helpful. After visiting and purchasing a car from here, it will be very hard to go anywhere else. More
by radrav
Employees Worked With
Saundra McKinney, Doug Hanenberg
July 25, 2015
Attentive and friendly salespeople All of the staff members were very friendly and helpful during the entire time I spent at the dealership. I also enjoyed the complimentary refreshment All of the staff members were very friendly and helpful during the entire time I spent at the dealership. I also enjoyed the complimentary refreshments while I waited. My salesperson was just as excited as I was that I was purchasing a new car and made the experience a great one! More
by Nicole F.
Employees Worked With
Saundra McKinney
July 25, 2015
Awesome! I returned to Mark Jacobson Toyota because of the outstanding service and awesome deals. Their motto..."We Say Yes!" is true. They will work super h I returned to Mark Jacobson Toyota because of the outstanding service and awesome deals. Their motto..."We Say Yes!" is true. They will work super hard with you to get you reasonable financing and a great car. Barbara Decatur worked very hard to get my son reasonable financing and a brand new 2015 Toyota Corolla. More
by Faith 2015
Employees Worked With
Barbara Decatur
July 25, 2015
Alex Dias Alex is the best car dealer I"ve ever worked with. He's competent and very caring about my concerns,etc. I love him. He's the very best. His work is Alex is the best car dealer I"ve ever worked with. He's competent and very caring about my concerns,etc. I love him. He's the very best. His work is impeccable, true and kind. He's lots of fun too. I appreciate the extra effort he brings to each and every detail. I assume other people have experienced his good ways. He's sincere and real unlike lots of others. Thank you Alex. More
by Joanna Carey
Employees Worked With
Alex Diaz
July 25, 2015
Wonderful Salespeople We had a great time at this dealership. Leo listened to and addressed our questions and concerns thoroughly, and we walked out happy customers. Thank We had a great time at this dealership. Leo listened to and addressed our questions and concerns thoroughly, and we walked out happy customers. Thanks Leo! More
by cuica
Employees Worked With
Leo Sullivan
