Mark Jacobson Toyota

Purchased Used 4Runner...Great Experience!!! My daughter Ashley purchased a really nice 2008 Toyota 4Runner from Mark Jacobson last week with 105K miles. She has 330K on her current 4Runner and t My daughter Ashley purchased a really nice 2008 Toyota 4Runner from Mark Jacobson last week with 105K miles. She has 330K on her current 4Runner and this was the only vehicle that she would consider. Being she could not afford a new 4Runner, we started several weeks ago looking for a good used one. After going to several major dealerships (Leith and Hendricks) in the Cary/Apex area we headed to Mark Jacobson in Durham to test drive the 4Runner that she ended up purchasing. Mark Jacobson not only had the best used vehicles on the lot, but the best sales people as well, especially Jimmy Crawford and the sales manager Andrew Severage (he is a Vet). We took the 4Runner to an outside mechanic and they verified that it was a good "solid" car. There were a few minor cosmetic issues, which they gladly agreed to repair/replace. They also included a 30 day 1000 mile warranty and a 3 day 100 mile buy back policy...unheard of for a used vehicle. Andrew also secured excellant financing for my daughter through Coastal Federal Credit Union. Completing the loan paperwork was made easy by Emory Parsons. Even if your budget is tight, I would recommend the additional Gap insurance coverage. The Service Dept has been fantastic as well, especially Michelle Jacobs who made sure that everything was handled timely. Although Ashley lives in Greenville, it was well worth the drive to Mark Jacobson...make sure that you ask for Jimmy Crawford...he is knowledgeable and treated us very well. Overall a great 5 STAR experience! More

Excellent Dealership I just purchased my second Camry from this dealership and both times i had a wonderful experience. The staff is very professional, courteous and sho I just purchased my second Camry from this dealership and both times i had a wonderful experience. The staff is very professional, courteous and shows great interest in your investment of buying a car from the dealership. I highly recommend this dealership to anyone who is looking to purchase a vehicle. My salesman was Edwin Caldwell. He is a wonderful dynamic person. He is very personable and goes beyond his extremes to make sure you are satisfied with purchasing your vehicle. This is a great dealership and will continue to use them for all my vehicle purchases. More

Purchase of new 4 Runner Great experience - This was my frist visit to Mark Jacobson - after inquiring "on line" realtive to their 4 runner inventor I received call from S Great experience - This was my frist visit to Mark Jacobson - after inquiring "on line" realtive to their 4 runner inventor I received call from Saundra and thus set up an appointment the next day . Very low key - great experience - Saundra was able to answer all of my questions and was very knowledgable about all aspects of the 4 runner limited. " Great Job" More

Great 'Teachable' Buying Experience for my son I wasn't planning on buying or trading my vehicle; however, Ian Edgington was awesome! This was our first visit to Mark Jacobson and we were just 'wi I wasn't planning on buying or trading my vehicle; however, Ian Edgington was awesome! This was our first visit to Mark Jacobson and we were just 'window shopping'. I didn't feel pressured or coerced into buying anything. Ian gave me and my son time to 'think about it and talk it over' without intervening. He was knowledgeable and friendly. I would recommend working with Ian if you are uncomfortable with salesmen or unsure what vehicle is best for you. Thanks, Ian, for the family stories and allowing me to teach my son how buying a car can be challenging and rewarding. This was a teachable moment and you were so kind in allow me to teach and train my son on his first BIG purchase. Thank you!! More

purchase of toyota corolla s. I bought my toyota corolla s from markjacobson. Mr. Jay help me out nicely n painlessly to buy a nice car. He is well knowledgable and nice person. I bought my toyota corolla s from markjacobson. Mr. Jay help me out nicely n painlessly to buy a nice car. He is well knowledgable and nice person. Thankyou Jay. Thankyou Markjaconson Toyota. Zubair Syed. Fayetteville, NC. More

Great Customer Service As a repeat customer, I found my recent experience purchasing my new Yaris at Mark Jacobson Toyota to be the same great experience that it was previou As a repeat customer, I found my recent experience purchasing my new Yaris at Mark Jacobson Toyota to be the same great experience that it was previously. Tom Coffey provided courteous, friendly and knowledgeable service. He went the extra mile by providing me with a cord for my phone when it started to fail. Can't say enough about the friendliness and helpfulness of the entire staff. More

Excellent Car Buying Experience I was extremely pleased with the service here. Ian Edgington was very knowledgeable about the cars and helped me select a car that best fit my needs. I was extremely pleased with the service here. Ian Edgington was very knowledgeable about the cars and helped me select a car that best fit my needs. He was patient with me and considerate of my budget and worked with me on getting a good deal on a Toyora Corolla. He was very detailed about the features of the car and what Mark Jacobson would offer. Everyone was friendly and courteous to myself and my family that accompanied me. I was very happy with my experience at Mark Jacobson. More

great leasing experience on RAV4 We were searching for a lease on a small suv and looked at RAV4, CRV, and Forester. Rob Gunter's name was given to us by a family member with a high r We were searching for a lease on a small suv and looked at RAV4, CRV, and Forester. Rob Gunter's name was given to us by a family member with a high recommendation. We were not disappointed. After our initial contact and test drive, Rob kept us updated via phone and emails about the prospects of our leasing. Rob is very low key and comes with no pressure. We leased our car with him because of the price. More

Excellent experience Previously a Honda lover/owner for 25+ years I decided to go to Mark Jacobson Toyota after purchasing a 2014 Honda Accord a year ago. It was my inte Previously a Honda lover/owner for 25+ years I decided to go to Mark Jacobson Toyota after purchasing a 2014 Honda Accord a year ago. It was my intent a year ago to come and visit Toyota but Honda made the deal so good that I left their dealership with a brand new Honda Accord. Fast forward a year later, I decided to do some research on the Toyota Camry and I was quite impressed with the car layout, and the unlimited warranties so I decided to visit Mark Jacobson Toyota a few weeks ago. I do not like “salesman” as a lot of them are too agressive and I informed Edwin Caldwell of this once I walked through the door. If I am going to make a purchase I do not need a salesman to try to entice me to do so. With my recent experience at Mark Jacobson I can honestly say that Edwin never once through my entire process made me feel like he was trying to sell me anything which is why I purchased my new 2015 Toyota Camry SE from him the same day I came to the dealership. I have and will continue to recommend Edwin to my friends/colleagues as he did a great job at ensuring that I was happy with my purchase and indeed I am ! My family is still amazed that I have now converted to a Toyota (which they have tried to entice me to do for many years to no avail). I am thoroughly pleased with my recent purchase and I look forward to driving my Camry daily. Thanks Edwin Caldwell for the awesome customer service ! Sonya W More

Great experience I felt like everyone went out of their way to get me into a new car. I felt like I was valued as a person. I felt like everyone went out of their way to get me into a new car. I felt like I was valued as a person. More