
Mark Jacobson Toyota
Durham, NC
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Purchase of new 4 Runner Great experience - This was my frist visit to Mark Jacobson - after inquiring "on line" realtive to their 4 runner inventor I received call from S Great experience - This was my frist visit to Mark Jacobson - after inquiring "on line" realtive to their 4 runner inventor I received call from Saundra and thus set up an appointment the next day . Very low key - great experience - Saundra was able to answer all of my questions and was very knowledgable about all aspects of the 4 runner limited. " Great Job" More
Great 'Teachable' Buying Experience for my son I wasn't planning on buying or trading my vehicle; however, Ian Edgington was awesome! This was our first visit to Mark Jacobson and we were just 'wi I wasn't planning on buying or trading my vehicle; however, Ian Edgington was awesome! This was our first visit to Mark Jacobson and we were just 'window shopping'. I didn't feel pressured or coerced into buying anything. Ian gave me and my son time to 'think about it and talk it over' without intervening. He was knowledgeable and friendly. I would recommend working with Ian if you are uncomfortable with salesmen or unsure what vehicle is best for you. Thanks, Ian, for the family stories and allowing me to teach my son how buying a car can be challenging and rewarding. This was a teachable moment and you were so kind in allow me to teach and train my son on his first BIG purchase. Thank you!! More
purchase of toyota corolla s. I bought my toyota corolla s from markjacobson. Mr. Jay help me out nicely n painlessly to buy a nice car. He is well knowledgable and nice person. I bought my toyota corolla s from markjacobson. Mr. Jay help me out nicely n painlessly to buy a nice car. He is well knowledgable and nice person. Thankyou Jay. Thankyou Markjaconson Toyota. Zubair Syed. Fayetteville, NC. More
Great Customer Service As a repeat customer, I found my recent experience purchasing my new Yaris at Mark Jacobson Toyota to be the same great experience that it was previou As a repeat customer, I found my recent experience purchasing my new Yaris at Mark Jacobson Toyota to be the same great experience that it was previously. Tom Coffey provided courteous, friendly and knowledgeable service. He went the extra mile by providing me with a cord for my phone when it started to fail. Can't say enough about the friendliness and helpfulness of the entire staff. More
Excellent Car Buying Experience I was extremely pleased with the service here. Ian Edgington was very knowledgeable about the cars and helped me select a car that best fit my needs. I was extremely pleased with the service here. Ian Edgington was very knowledgeable about the cars and helped me select a car that best fit my needs. He was patient with me and considerate of my budget and worked with me on getting a good deal on a Toyora Corolla. He was very detailed about the features of the car and what Mark Jacobson would offer. Everyone was friendly and courteous to myself and my family that accompanied me. I was very happy with my experience at Mark Jacobson. More
great leasing experience on RAV4 We were searching for a lease on a small suv and looked at RAV4, CRV, and Forester. Rob Gunter's name was given to us by a family member with a high r We were searching for a lease on a small suv and looked at RAV4, CRV, and Forester. Rob Gunter's name was given to us by a family member with a high recommendation. We were not disappointed. After our initial contact and test drive, Rob kept us updated via phone and emails about the prospects of our leasing. Rob is very low key and comes with no pressure. We leased our car with him because of the price. More
Excellent experience Previously a Honda lover/owner for 25+ years I decided to go to Mark Jacobson Toyota after purchasing a 2014 Honda Accord a year ago. It was my inte Previously a Honda lover/owner for 25+ years I decided to go to Mark Jacobson Toyota after purchasing a 2014 Honda Accord a year ago. It was my intent a year ago to come and visit Toyota but Honda made the deal so good that I left their dealership with a brand new Honda Accord. Fast forward a year later, I decided to do some research on the Toyota Camry and I was quite impressed with the car layout, and the unlimited warranties so I decided to visit Mark Jacobson Toyota a few weeks ago. I do not like “salesman” as a lot of them are too agressive and I informed Edwin Caldwell of this once I walked through the door. If I am going to make a purchase I do not need a salesman to try to entice me to do so. With my recent experience at Mark Jacobson I can honestly say that Edwin never once through my entire process made me feel like he was trying to sell me anything which is why I purchased my new 2015 Toyota Camry SE from him the same day I came to the dealership. I have and will continue to recommend Edwin to my friends/colleagues as he did a great job at ensuring that I was happy with my purchase and indeed I am ! My family is still amazed that I have now converted to a Toyota (which they have tried to entice me to do for many years to no avail). I am thoroughly pleased with my recent purchase and I look forward to driving my Camry daily. Thanks Edwin Caldwell for the awesome customer service ! Sonya W More
Great experience I felt like everyone went out of their way to get me into a new car. I felt like I was valued as a person. I felt like everyone went out of their way to get me into a new car. I felt like I was valued as a person. More
First Car I purchased my first car from Mark Jacobson Toyota with the help of Claudio Acevedo. I came into the dealership completely clueless as to what car I w I purchased my first car from Mark Jacobson Toyota with the help of Claudio Acevedo. I came into the dealership completely clueless as to what car I wanted. But Claudio was very patient as we worked to narrow the options to a car that best fit my needs. Through the long and laborious process of retrieving credit scores, comparing insurance quotas and finally purchasing the car everyone was attentive, patient and extremely helpful. Claudio even drove the car to my house. All in all, I want to thank Mark Jacobson Toyota and Claudio Acevedo for a great first car buying experience. More
Blessed Be I bought my car at Mark Jacobson Toyota and John Flanagan helped me. I am happy, I got a good car. They are all great. I bought my car at Mark Jacobson Toyota and John Flanagan helped me. I am happy, I got a good car. They are all great. More