Mark Jacobson Toyota

We really appreciated the help of Michael Adams, our sales consultant. Knowledge and helpful! We didn’t appreciate the last-minute hard upsell of extended warrantees (to the tune of an additional $3000 sales consultant. Knowledge and helpful! We didn’t appreciate the last-minute hard upsell of extended warrantees (to the tune of an additional $3000 - which just happens to be the maximum amount you can charge on a card). More

Working with Mark Jacobson Toyota what is a seamless process. In the last 30 years of purchasing vehicles, this has been one of the easiest transactions to complete a highly recommend this dealership. process. In the last 30 years of purchasing vehicles, this has been one of the easiest transactions to complete a highly recommend this dealership. Working with Alex Hernandez was a pleasure. More

I've been working with Mark Jacobsen for many years (and several cars) but I have never had a better experience with a sales consultant than I had with Michael Adams. Beyond knowing his cars, he is wonderf several cars) but I have never had a better experience with a sales consultant than I had with Michael Adams. Beyond knowing his cars, he is wonderfully personable and considerate, and consistently went out of his way to help us. I recommend him highly to anyone shopping for a Toyota! He fully deserves a 5-Star Rating! More

I have always had good experiences with this dealership, but my recent lease of a Rav4 went beyond my expectations. I got exactly what I wanted at an extremely good price, and I was always treated with cou but my recent lease of a Rav4 went beyond my expectations. I got exactly what I wanted at an extremely good price, and I was always treated with courtesy and respect. As an older woman, this is not always my experience. Todd Anderson was amazing. He found the right car at the right price and made the process as painless as possible. I strongly recommend him. More

Anyone who has tried to buy a car recently can understand the frustration that comes with it, especially when trying to buy a popular vehicle like the RAV4 Hybrid. After months of researching and frustration the frustration that comes with it, especially when trying to buy a popular vehicle like the RAV4 Hybrid. After months of researching and frustration with other Toyota dealerships in the area, we decided to contact Mark Jacobson. We were connected with Al and inquired about a car in their inventory with the exact features we were interested in. Naturally, it was pre-sold but using that information, Al was able to find an alternate option for us that was almost an exact match and most importantly, within our budget! We really felt heard and valued. Most of the negotiations were able to take place over the phone and email, which saved time at the dealership. To top it off, the car arrived at the dealership within a week at a time when it can take several months to get a RAV4 Hybrid. Al has reached out to us a few times since the purchase to make sure we’re happy with the car and see if he could answer any questions. We have really felt like Al looked out for us during the process. We also want to give a shoutout to another sales rep, Edwin, that was super friendly to our family. We had our kids with us at the dealership and between Al and Edwin, our kids were treated to some snacks and kept well entertained. It was overall one of the best car buying experiences we have had. Highly recommend Al, Edwin, and the Mark Jacobson dealership. It was worth the drive from Apex for us! More

Great dealership. Our family contacted other Toyota dealerships in the area and were disappointed by their lack of transparency and ambivalence. We contacted and dr Our family contacted other Toyota dealerships in the area and were disappointed by their lack of transparency and ambivalence. We contacted and drove to another Toyota dealer after trying to place an order according to our budget and preference and were told they thought they had what we were looking for on the lot. After we drove over an hour and test drove said car, the salesman wasn’t available and the manager came out, put his hand on the papers and said “this is our price” then proceeded to walk away. Deja Johnson at Mark Jacobson Toyota was not only incredibly helpful in finding the vehicle that we wanted in our price range but also to our taste. She did a fantastic job communicating and letting us know when our car would arrive. Not only did our car arrive on time, she contacted us to let us know it was ready earlier in the day than expected. Also, the other professionals at Mark Jacobson were so kind to our two small children that accompanied us and brought them snacks. We wish all car dealerships conducted themselves with such professionalism. We look forward to buying from Mark Jacobson Toyota again. More

Wow! My sales consultant was Arsanious Ghattas and I highly recommend him! I’d give him 10 stars if I could. I wasn’t sure which model I wanted so he ha My sales consultant was Arsanious Ghattas and I highly recommend him! I’d give him 10 stars if I could. I wasn’t sure which model I wanted so he had several cars lined up for me to try out! He was very knowledgeable on every car and SUV. And he listened to me. He was very courteous and professional. When I decided to buy an SUV, he didn’t go running off to the “manager”. Everything was smooth and seamless. And I was very happy with my purchase. The reason I know he’s the best because I had dealt with other salesmen at other dealerships first. That’s all I have to say about that. Thank you Arsanious for making my car buying experience a pleasure! More

Was just looking and ended up buying one that day! ! Excellent service would highly recommend ! Excellent service would highly recommend More

Carlos was amazing at helping me find and purchase my very first car! He was knowledgeable and listened to what I was said I was looking for, which made the experience even better! It was a very stress f very first car! He was knowledgeable and listened to what I was said I was looking for, which made the experience even better! It was a very stress free time, they did not pressure me into buying something today, they really focused on me being happy with what I want! The financial department was just as much a great experience because they took the time to talk everything out with me and help me find the overall best deal! More

Wonderful experience - super helpful staff and really quick approval and setup process for a new lease! quick approval and setup process for a new lease! More