Mark Jacobson Toyota

Worked out in the end We had to go through some haggling and crossed signals but we got a wonderful vehicle at a fair price in the end. Worked for it though We had to go through some haggling and crossed signals but we got a wonderful vehicle at a fair price in the end. Worked for it though More

A little haggle but a good experience! An over all great car buying experience. There was some haggling as expected. The sales staff were pleasent, engaging and knowledgable. I feel like An over all great car buying experience. There was some haggling as expected. The sales staff were pleasent, engaging and knowledgable. I feel like in the end we recieved a nice car at a fair price. I would definitely revisit Mark Jacobson for my future car buying needs. The product they are selling is without question the best. This dealership takes pride in the quality of their work. More

Truly cared about our satisfaction. It was about 100 degrees outside and our salesperson, David Levithan, was very patient in taking his time to show us multiple cars, going over their d It was about 100 degrees outside and our salesperson, David Levithan, was very patient in taking his time to show us multiple cars, going over their details and starting the air conditioning in each. He also got us water due to the heat. He stayed long after the dealership's closing time to install our temporary plate and to see us out. The process of negotiating and finishing the deal was smooth. There was no bait-and-switch, or hidden fees, or anything like that. I felt that the extended warranty was a bit too expensive, but that is optional and you can buy it at any other Toyota dealer within 3 years. The Mark Jacobson warranty was a nice selling point. After noticing a scratch on my new car after 1 week of ownership, the service center fixed it free of charge. I am deeply grateful for the manager David Boyd's exceptional service at the Service Center. After buying the car, there were plenty of follow-up calls to ensure that everything was satisfactory. Highly recommended. More

Mark Jacobson Toyota is AMAZING My family has purchased 14 Toyotas over the years and we will only go to Mark Jacobson Toyota. When we walk in the door, we always ask for Barbara De My family has purchased 14 Toyotas over the years and we will only go to Mark Jacobson Toyota. When we walk in the door, we always ask for Barbara Decatur. She will work hard to get you a great deal! Our experiences with her and the dealership have always been positive. The Service Department is awesome too! We don't take our Toyotas anywhere else for servicing. I highly recommend MJ Toyota! You won't be disappointed! More

Helpful and Not Pushy My husband and I test drove Highlanders with salesman Randall. He was not pushy in any way, which is a big plus for me. When I emailed to ask for thei My husband and I test drove Highlanders with salesman Randall. He was not pushy in any way, which is a big plus for me. When I emailed to ask for their best price on a Highlander XLE AWD, I received a good price from sales manager Luke. All my questions were answered quickly but they did not "stalk" me or put on pressure. When I was ready to buy, Randall was helpful in finding a Highlander that fit my needs, even though they are extremely popular and stock was low. Luke, Kim, Randall, and Emory all helped me over the course of my purchase and were lovely to work with. (We also got a better price than at 2 other dealerships, so that helps too!) Recommend Mark Jacobson for purchasing a new Toyota. More

a good experience We bought a Corolla last Christmas at Ft. Lauderdale and like the model. Since my daughter is in Chapel Hill and need a new car, we reviewed the price We bought a Corolla last Christmas at Ft. Lauderdale and like the model. Since my daughter is in Chapel Hill and need a new car, we reviewed the price and visited several Toyota dealerships at Chapel Hill area. It's a day and night experience with the sales agent. To make the long story short, Geoff is able to convince me there is no hidden charge with the purchase and Alex is able to let me know the service package is the best in business. It's a relief that we went thru the purchase without a glitch. Alex went thru all maintenance with us and Geoff spent a lot of time with us to make sure we are taken care of. I am impressed. I would like to take this opportunity to thank Geoff and Alex to make this purchase a good experience. More

Leasing Camry 2015 I leased a Camry from the dealership recently and had a very good experience with Saundra. She was helpful and supportive, without being overbearing. I leased a Camry from the dealership recently and had a very good experience with Saundra. She was helpful and supportive, without being overbearing. Everything was well organized, prompt and professional. All in all, it was a very positive experience for me. More

Fantastic and Professional. My experience was fantastic and very professional. Ms. Saundra McKinney was the ideal salesperson. She was attentive to the customer's needs from star My experience was fantastic and very professional. Ms. Saundra McKinney was the ideal salesperson. She was attentive to the customer's needs from start to finish. I highly recommend Mark Jacobson to all my friends. Thanks again Ms.McKinney. More

Great customer service Ramzi Alshamali was a great helper. We went in with a certain price and he helped us out very well. My credit score wasn't that good but he talked it Ramzi Alshamali was a great helper. We went in with a certain price and he helped us out very well. My credit score wasn't that good but he talked it over with his manager and made it happen. I got the car I wanted and was happy. I really appreciated his service. More

Ultimate Car Buying Experience Jay Bazooband was the ideal car salesman. From the phone call to make an appointment to us driving our new car off the lot, we feel like we were bless Jay Bazooband was the ideal car salesman. From the phone call to make an appointment to us driving our new car off the lot, we feel like we were blessed. Jay was truly caring, listened to our wants/needs and took our best interest beyond what he needed to. When we were unsure about the car we were looking at, he took it to the next level and found us the perfect car. We are extremely happy with the entire experience, even the financial part with Azza Al-Ejjo, and would highly recommend Mark Jacobson Toyota to anyone we know who is in the market to buy a car. Again, thank you Jay for all your kindness. Sincerely, Claire and Ed Kuschill More