Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,601 reviews
Excellent experience Previously a Honda lover/owner for 25+ years I decided to go to Mark Jacobson Toyota after purchasing a 2014 Honda Accord a year ago. It was my inte Previously a Honda lover/owner for 25+ years I decided to go to Mark Jacobson Toyota after purchasing a 2014 Honda Accord a year ago. It was my intent a year ago to come and visit Toyota but Honda made the deal so good that I left their dealership with a brand new Honda Accord. Fast forward a year later, I decided to do some research on the Toyota Camry and I was quite impressed with the car layout, and the unlimited warranties so I decided to visit Mark Jacobson Toyota a few weeks ago. I do not like “salesman” as a lot of them are too agressive and I informed Edwin Caldwell of this once I walked through the door. If I am going to make a purchase I do not need a salesman to try to entice me to do so. With my recent experience at Mark Jacobson I can honestly say that Edwin never once through my entire process made me feel like he was trying to sell me anything which is why I purchased my new 2015 Toyota Camry SE from him the same day I came to the dealership. I have and will continue to recommend Edwin to my friends/colleagues as he did a great job at ensuring that I was happy with my purchase and indeed I am ! My family is still amazed that I have now converted to a Toyota (which they have tried to entice me to do for many years to no avail). I am thoroughly pleased with my recent purchase and I look forward to driving my Camry daily. Thanks Edwin Caldwell for the awesome customer service ! Sonya W More
Great experience I felt like everyone went out of their way to get me into a new car. I felt like I was valued as a person. I felt like everyone went out of their way to get me into a new car. I felt like I was valued as a person. More
First Car I purchased my first car from Mark Jacobson Toyota with the help of Claudio Acevedo. I came into the dealership completely clueless as to what car I w I purchased my first car from Mark Jacobson Toyota with the help of Claudio Acevedo. I came into the dealership completely clueless as to what car I wanted. But Claudio was very patient as we worked to narrow the options to a car that best fit my needs. Through the long and laborious process of retrieving credit scores, comparing insurance quotas and finally purchasing the car everyone was attentive, patient and extremely helpful. Claudio even drove the car to my house. All in all, I want to thank Mark Jacobson Toyota and Claudio Acevedo for a great first car buying experience. More
Avalon Purchase I got a car that I love and Jimmy Crawford was instrumental in my purchase going through. Now I'm driving my pretty Avalon and happy I came to Mark I got a car that I love and Jimmy Crawford was instrumental in my purchase going through. Now I'm driving my pretty Avalon and happy I came to Mark Jacobson Toyota. More
Blessed Be I bought my car at Mark Jacobson Toyota and John Flanagan helped me. I am happy, I got a good car. They are all great. I bought my car at Mark Jacobson Toyota and John Flanagan helped me. I am happy, I got a good car. They are all great. More
Great patience and exceptional service! Overall, my car buying experience at Mark Jacobson Toyota was great! You are greeted as soon as you walk through the door with courtesy and determinat Overall, my car buying experience at Mark Jacobson Toyota was great! You are greeted as soon as you walk through the door with courtesy and determination to help find you something that you will love. For my personal experience, my sale was more geared to buying a used car. My first choice was a 2007 Toyota Camry that I had glanced at online, test drove and loved it from the inside out, in person and on paper! Since this was my first car that I would be purchasing for my self, there were a lot of little kinks that needed to be worked out before finalizing the purchase for the car. This, however, took several hours to get insurance, deal with the bank, get things faxed, etc. But throughout all of the headaches, the salesmen and management, and especially our salesman Alex Savio Dias, at MJT were extremely patient and willing to help out on everything! Alex was willing to stay after his hours to make sure that I got everything straightened out and stayed very professional throughout my whole stay. I don't think if I had gone anywhere else I would have left knowing that I had purchased a great car with a great deal, never feeling rushed and happy with the choice I made, even a week after bring it home! I am certain, when it is time for me to trade in this car, years from now, that I will be coming back to Mark Jacobson Toyota! More
Prius Purchase We worked with Luke Czubay and David Levithan to purchase a 2015 Prius. They were very knowledgable and professional, easy to talk to and efficient. W We worked with Luke Czubay and David Levithan to purchase a 2015 Prius. They were very knowledgable and professional, easy to talk to and efficient. We are pleased with the product and the assistance that we received. This is our second Prius and our first purchase at Mark Jacobsons. More
Favorite Car Salesman Rick Moras is a dynamic, knowledgable, personal and professional salesman. I recently came to the dealership in search of the perfect Toyota and Rick Rick Moras is a dynamic, knowledgable, personal and professional salesman. I recently came to the dealership in search of the perfect Toyota and Rick answered the call. He spent considerable time and conversation enduring my relentless line of questions. I think his open time frame and willingness to let me really test drive in a parking lot to see how the vehicles handled with random turns and such was a selling point. Rick cared that I get the right vehicle for me and it showed. Thank you Mark Jacobson My 2015 Toyota RAV4 Limited purchase was an overwhelming experience. I'm still overwhelmed on how well I was catered to and the quality of the vehicle. And even after the sale, Rick has gone beyond the call of duty. He not only gets answers to my questions but has helped me through a learning curve so now the manual makes more sense. One plesed customer, Paulette Hartsell More
"Salesman Review" Our salesman Alex Dias provided excellent Customer Service. He did everything he could to make our car buying experience with no stress or pressure an Our salesman Alex Dias provided excellent Customer Service. He did everything he could to make our car buying experience with no stress or pressure and to get us the deal that we wanted. He was very thorough and explained everything about the vehicle and the purchase. He also helped us set up our I-phone with the Bluetooth and to make sure it was working properly. The car was cleaned and detailed and we were out the door in a short amount of time. We have to say that their commercials are spot on. They do everything they say!! Awesome lifetime warranty and free maintenance that we have never gotten anywhere else. Great job!!!!! More
happy wih my purchase Great dealership. the process was easy and quick. no pressure. Alex was able to get me in a car that met all of my needs. Great dealership. the process was easy and quick. no pressure. Alex was able to get me in a car that met all of my needs. More










