Mark Jacobson Toyota

Outstanding Service! We were out of state and wasn't quite sure if we would be able to get a car during our short stay in Durham. David made it work! David was very help We were out of state and wasn't quite sure if we would be able to get a car during our short stay in Durham. David made it work! David was very helpful and efficient. We purchased a car that we like within one day! Thanks to David and his team members! More

A very good experience The process of buying our new car went smooth and faster then I had expected. We travel 2 hours to buy this car and it went very well. The process of buying our new car went smooth and faster then I had expected. We travel 2 hours to buy this car and it went very well. More

Fantastic Service! I had an awesome experience. Jimmy was very helpful and nice. I was very satisfied with the service that I received. It is truly a wonderful group of I had an awesome experience. Jimmy was very helpful and nice. I was very satisfied with the service that I received. It is truly a wonderful group of people that work there. However Jimmy was on point with what I needed and did so in such a humble matter. I would definitely recommend this place to anyone. Ask for Jimmy!!! More

Great Experience! I've always had exceptional service when I visit Mark Jacobson Toyota! Jay B. and Sheyi went over and beyond to accommodate me recently! This was my 2 I've always had exceptional service when I visit Mark Jacobson Toyota! Jay B. and Sheyi went over and beyond to accommodate me recently! This was my 2nd time purchasing from here and each time my experience was great. More

What an Experience!! I am really grateful for Mr Lee. He went above and beyond in the process of helping us choose a quality car. We purchased an AWD RAV4 2015. The sales I am really grateful for Mr Lee. He went above and beyond in the process of helping us choose a quality car. We purchased an AWD RAV4 2015. The sales management team is outstanding. More

Great Customer experience Within 10 minutes of meeting the sales representative (Ian Edgington), I knew that I was going to receive outstanding care while purchasing a car. Th Within 10 minutes of meeting the sales representative (Ian Edgington), I knew that I was going to receive outstanding care while purchasing a car. There was an immediate sense that his concern was getting the car that I wanted in the price range I had in mind. It was less about him selling and more about him helping me through the process. In the end a fair price was negotiated and I never felt pressured to buy. All of the other folks involved in the process (service, finance, VIP) could not have been nicer or more professional. I will certainly go back to MJ Toyota! Thanks Ian. More

Excellent experience all around! Excellent customer service. Claudio Acevedo was a great employee who was really eager to be helpful and accommodating and to go the extra mile to mak Excellent customer service. Claudio Acevedo was a great employee who was really eager to be helpful and accommodating and to go the extra mile to make sure I was happy about the deal. He and all the other employees I talked to seemed to be people of high integrity and sincerity which I really appreciated and which gave me a sense of confidence and trust. Thanks for everything Claudio and your team! More

No Pressure Purchase I really enjoyed my car buying experience at Mark Jacobson Toyota. From the 1st day I arrived on the lot (not dressed to impress) the salesman (Ian Ed I really enjoyed my car buying experience at Mark Jacobson Toyota. From the 1st day I arrived on the lot (not dressed to impress) the salesman (Ian Edgingon) was called tot he front by the receptionist. He greeted me, and asked how could he help me. He asked me what type of car was I interested in, and what type did I currently drive. He asked if I was looking for a car that would handle about the same, and what color was I interested in. He introduced me to the Camry SE, and color of car that I chose. He explained I should be very comfortable in the car, and not take much adjustment for my style of driving. He immediately offered to take me for a test drive. I wasn't expecting that, because a lot of salesmen in this area don't seem to take people serious (as if we have a lot of time to waste). While driving, he introduced me to several of the car features, and we chatted along the way. I stated to him that I was not prepared to make a purchase immediately, because I wanted to weigh other options (other types/brands of cars). He stated he understood, but would love to do business with me. I told him I would make a decision within 2 weeks, but would certainly keep my no-hassle experience with him in mind. I informed him I would contact him regardless of my decision. After 2 weeks, I reached out to Ian, and we began the purchasing process. In the midst of the purchasing process, I was also introduced to Luke, another great salesman at the dealership. Once we settled on the right price and car options, a week later I became a 2015 Toyota Camry SE owner. Thanks to Ian and the Mark Jacobson sales team for your A+ customer service. More

Great Experience I had a great experience in getting my first car deal and getting helpful information with all the cars I looked at. So my experience was great throug I had a great experience in getting my first car deal and getting helpful information with all the cars I looked at. So my experience was great throughtout the whole visited. More

MY BEST CAR BUYING EXPERIENCE EVER I had the absolute best experience ever buying my 2015 Toyota Corolla S Plus. Chris Johnson made this buy a breeze!! He was so nice and friendly and I had the absolute best experience ever buying my 2015 Toyota Corolla S Plus. Chris Johnson made this buy a breeze!! He was so nice and friendly and stayed in touch with me even after business hours when I had questions!! I would recommend everyone go see him!! I got an awesome deal and he even ordered me the exact car I wanted since they didn't have the color and options I wanted on the lot! A+ sales rep and A+ dealership!! More