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Mark Jacobson Toyota
Durham, NC
2,549 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,549 reviews
April 23, 2015
Cearia Thomas is Incredible!!! My first time at this dealer ship ended up being the best shopping experience I have ever had. Cearia is a pleasure to work with and I would not think My first time at this dealer ship ended up being the best shopping experience I have ever had. Cearia is a pleasure to work with and I would not think twice about working with her again or sending any other potential customers her way. She is very friendly, knowledgeable and went above and beyond to make sure I got what I wanted and I was a satisfied customer. More
by dre2nyc3
Employees Worked With
Cearia Thomas
April 23, 2015
Great Experience Wonderful experience! Treated like family. They were out for my best interest in finding the perfect car for me. Ramzi has helped my family buy 2 cars Wonderful experience! Treated like family. They were out for my best interest in finding the perfect car for me. Ramzi has helped my family buy 2 cars now and treated us with the most respect and patience. Was never pushy. Took multiple cars on test drives and was pretty indecisive. I ended up walking away with a 2014 Kia Forte! Happy, happy girl! Ramzi is definitely your guy to help you find the right car for you. More
by Cshiflett
Employees Worked With
Frank Barnet
April 21, 2015
New Sienna I have purchased 2 vehicles from Frank in the last 3 years. He is a pleasure to work with and puts the customer first. I'll definitely work with him a I have purchased 2 vehicles from Frank in the last 3 years. He is a pleasure to work with and puts the customer first. I'll definitely work with him again in a few years More
by Gheying
Employees Worked With
Doug Hanenberg
April 21, 2015
great customer service Had a great experience in buying a new car at Mark Jacobson. Contacted thru online with some questions about a corolla and camry. Chris Johnson was qu Had a great experience in buying a new car at Mark Jacobson. Contacted thru online with some questions about a corolla and camry. Chris Johnson was quick to email me back with answers and made follow up calls. Chris Johnson, salesperson took care of us from to start to finish. He did great job!! Thank you Chris. More
by goodman
Employees Worked With
Jeff Pope
April 21, 2015
Excellent Customer Service Contacted Mark Jacobson online about a Camey. Ari was quick to email me back with a few different options and then also make follow up phone calls to Contacted Mark Jacobson online about a Camey. Ari was quick to email me back with a few different options and then also make follow up phone calls to see if I was still interested. Well almost a week later I can say through all the excellent customer service and very helpful staff I am now a proud owner of a new 2015 Toyota Camry. The test drive allowed me to get the feel of the vehicle and how well it drove. Ari was very helpful in all aspects of the Camry and gave me all pros and cons. I would recommend Mark Jacobson in Durham for your next car!! More
by pamyers91
Employees Worked With
Ari Tanz
April 21, 2015
Great Experience My experience at Mark Jacobson went better than expected. It began a little challenging but working Saundra McKinney we were able to figure it out and My experience at Mark Jacobson went better than expected. It began a little challenging but working Saundra McKinney we were able to figure it out and now I have a happy son :-) which equals happy mom to see that smile More
by VLM
Employees Worked With
Saundra McKinney- Charlie and Emory
April 21, 2015
Frank Adams is a very caring salesman for his customers. I have purchased 2 vehicles from Frank in 5 years. He is a top of the chart sales man, puts the customer first, remarkable listening skills. I have purchased 2 vehicles from Frank in 5 years. He is a top of the chart sales man, puts the customer first, remarkable listening skills. More
by Grandma's house
Employees Worked With
Frank Adams
April 21, 2015
Mary Garrison is Awesome! Thank you Mark Jacobson for Mary Garrison! She was professional, helpful, and provided phenomenal customer service. I inquired online on a Wednesday n Thank you Mark Jacobson for Mary Garrison! She was professional, helpful, and provided phenomenal customer service. I inquired online on a Wednesday night. Mary called me Thursday morning at 9 am. I completed the application online, scheduled an appointment to drive a vehicle at 4:30 pm and I was home in my driveway with my 2012 Camry Special Sport Edition V6 at 8:00 pm! I am a customer for life and plan on referring all my family and friends!? Angela Davis More
by HappyOwner2015
Employees Worked With
Mary Garrison
April 19, 2015
It was good.. It was good. I came in and some one helped me when I pulled up on the lot.. They were very help fill .. I would recommend people to come to mark Jacob It was good. I came in and some one helped me when I pulled up on the lot.. They were very help fill .. I would recommend people to come to mark Jacobson. . More
by rodriguez08797
Employees Worked With
cloudo
April 19, 2015
Updated review Good dealership who makes things right. Had initial bad response but actual face to face is awesome and best way to work deals here. Very good. Good dealership who makes things right. Had initial bad response but actual face to face is awesome and best way to work deals here. Very good. More
by JB
Employees Worked With
Frank Barnet
