
Mark Jacobson Toyota
Durham, NC
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Great Car Buying Experince with Ian Edgington Had a great experience in buying my new Toyota Corolla at Mark Jacobson. Our salesperson, Ian Edgington took great care of us. From start to finish, I Had a great experience in buying my new Toyota Corolla at Mark Jacobson. Our salesperson, Ian Edgington took great care of us. From start to finish, Ian was Awesome! I highly recommend Ian for your next Toyota. Thanks Ian. We love the new Corolla!! More
Best Car Buying Experience EVER!! I worked with Tiara Henderson in the purchase of my new Prius C on a cold dreary day this week. She was very knowledgeable, considerate, patient, and I worked with Tiara Henderson in the purchase of my new Prius C on a cold dreary day this week. She was very knowledgeable, considerate, patient, and kind. I spent more time switching the type of car I wanted, and walking her around in the rain, than it probably should have taken. She was patient the whole time, and answered all of my questions, with no problem. I wasn't rushed or made to feel stupid, when asking questions, as has happened at other dealerships. Thanks to Tiara, I have an awesome car, and I love it!! She's the best, and I'll recommend her to any of my family or friends, looking for a vehicle. More
Simply "the" best auto buying experience we've ever had! I got acquainted with the dealership after moving to the area a few years ago. They did an awesome job servicing my 2011 Tacoma so when it came to up I got acquainted with the dealership after moving to the area a few years ago. They did an awesome job servicing my 2011 Tacoma so when it came to upgrade to a newer year the deal was theirs to lose. I was not disappointed. Louis in the truck department was one of the most professional individuals from whom I have purchased a vehicle. I did a great deal of homework on the various auto sites (kbb.com, edmunds.com, etc.) We worked on getting a "best offer up front" established and when they put it on the table it was more than clear it was a fair deal. I liked the no haggling and the manner by which everyone we came in contact with conducted themselves. Their process for the purchase, the turnover process, the introduction to customer service and the follow up in the few days after I purchased my 2015 Tundra were all stellar. Trust is a difficult thing to earn and they sure earned mine by exceeding expectations every step of the way. More
Sales & Service Top Notch Recently purchased a new Sienna and had the best sales experience. We looked at several models and trims and our sales person was patient, always answ Recently purchased a new Sienna and had the best sales experience. We looked at several models and trims and our sales person was patient, always answering questions in a way that let us make the decisions in our time, rather than being pushy or just driving toward the more expensive option. Since the purchase, we've already had a scheduled maintenance and the service department has been equally pleasant. I'm especially impressed by their 20 mile radius shuttle service. Highly recommending Mark Jacobson! More
Awesome Leo Sullivan is the guy. He will stick with you to the end. Making sure you find the balance between your wants and needs. He will help you find the b Leo Sullivan is the guy. He will stick with you to the end. Making sure you find the balance between your wants and needs. He will help you find the best deal. And on the plus side he is very funny making the experience better. More
MADE BUYING A NEW CAR EASY i HAVEN'T PURCHASED A CAR IN 15 YEARS BECAUSE MY OTHER TOYOTA WAS JUST THAT RELIABLE BUT I HAD TO GIVE IT TO MY DAUGHTER WHOM IS IN HER 2ND YEAR OF CO i HAVEN'T PURCHASED A CAR IN 15 YEARS BECAUSE MY OTHER TOYOTA WAS JUST THAT RELIABLE BUT I HAD TO GIVE IT TO MY DAUGHTER WHOM IS IN HER 2ND YEAR OF COLLEGE. I HAD MY SISTER TO CALL AND SHE SPOKE WITH TIA AND WE WENT FROM THERE. TIA WAS VERY NICE AND DETAILED ABOUT THE CAR WE SEEN ONLINE. WE VISITED THE SITE AND WAS GREETED WITH WARM WELCOME. SHE EXPLAINED THE OPTIONS OF BUYING THE CAR AS WELL AS EDUCATING ME ABOUT THE CAR I WAS PURCHASING. I WILL REFER ANYBODY TO TIA SHE IS VERY KNOWLEDGE ABOUT HER JOB AND THE VEHICLES ON THE LOT. More
Amazing experience!!! Just bought my first car with Claudio Ascevedo. He is a very honest dealer and has not only helped me purchase a car, but also, he has helped my young Just bought my first car with Claudio Ascevedo. He is a very honest dealer and has not only helped me purchase a car, but also, he has helped my younger sister with her first car. He doesn't try to sell you just any car, he gets you the car that perfect for you and your budget. I did not feel pressured to buy. We just talked through my goals and my budget and we browsed. The entire staff was great!!! I traded in my old Avalon for a 2012 Nissan Altima that I absolutely LOVE!!! Thanks Claudio and the entire team at Mark Jacobson Pre-owned. I advise anyone looking for a vehicle to go see Claudio. He will get you on the right path!!!! SN: I didn't work with any other dealer besides Claudio. The review makes you pick a dealer from the list. More
Great service! Excellent staff Bought a new Corolla. Claudio was really helpful throughout the process! He made the entire process very easy! I highly recommend Mark Jacobson Toyota Bought a new Corolla. Claudio was really helpful throughout the process! He made the entire process very easy! I highly recommend Mark Jacobson Toyota to everyone! Anshul More
Pre Owned truck purchase I purchased a pre owned 2012 Chevrolet pickup. Salesman, Jason Schiffman and Mgr. Kevin Willis were very helpful and considerate in negotiating the I purchased a pre owned 2012 Chevrolet pickup. Salesman, Jason Schiffman and Mgr. Kevin Willis were very helpful and considerate in negotiating the final sale price. I was comfortable in the process and would do business with them again. Jason went the "extra mile" to make sure when I drove off the lot, the truck was fully serviced and he explained all the control features prior to driving. Good job... More
Upside Down I was able to purchase a brand new 2015 Toyota with the great help from Leo Sullivan. Leo was able to get me out of my 2011 Chevy Equinox, which I was I was able to purchase a brand new 2015 Toyota with the great help from Leo Sullivan. Leo was able to get me out of my 2011 Chevy Equinox, which I was upside down in. He made sure that my transition was an easy process. I was treated like a customer and not just someone who he could just make a deal with. He went the extra mile with my kids, sister, and myself. I would definitely do business with him again and will recommend my family and friends as well. I loved my buying experience. Tonya Small More