
Mark Jacobson Toyota
Durham, NC
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Toyota purchase 4/4/15 Bruce Wilkerson was so helpful I highly recommend him he was so friendly and helpful and very knowledgable about the car I purchased 5 stars across th Bruce Wilkerson was so helpful I highly recommend him he was so friendly and helpful and very knowledgable about the car I purchased 5 stars across the board!!!!! More
Excellent experience I was very happy with my experience working with this dealership and our dealer- Claudio. I really liked how he texted me pictures and updates, inste I was very happy with my experience working with this dealership and our dealer- Claudio. I really liked how he texted me pictures and updates, instead of calling. It worked well for me because of my schedule and it felt low pressure. He was also helpful even after our purchase, answering any questions I had. We got a great car for a great deal and would definitely recommend our friends and family to shop with Claudio as well! More
A good choice it was a very pleasant experience from the salesman David Levithan. We went there on a cold Saturday at 7:00 PM for test drive. David was very polite it was a very pleasant experience from the salesman David Levithan. We went there on a cold Saturday at 7:00 PM for test drive. David was very polite and not pushy. He worked for us until 9:30 PM. Great customer service and he answer every detailed questions. We decided to buy it the following day! We appreciate it and thank you! More
Gary's Tundra I would recommend this dealership to anyone looking for a Toyota. Beginning with the sales department, it was a very pleasant experience from the sa I would recommend this dealership to anyone looking for a Toyota. Beginning with the sales department, it was a very pleasant experience from the salesman Luis Pietri to the sales manager Bob Joyce. A really great experience throughout the dealership, the owner should be proud to have such a fine dealership with really great employees. More
SECOND TIME AROUND AND EXTREMELY HAPPY This is my SECOND BUYING EXPERIENCE with Mark Jacobson Toyota!---A first-rate organization, totally professional. Barbara Decatur (Sales Executive) g This is my SECOND BUYING EXPERIENCE with Mark Jacobson Toyota!---A first-rate organization, totally professional. Barbara Decatur (Sales Executive) gathered information regarding what I brought to the table with my trade-in and along with my interests in leasing a truck helped to make it happen. Barbara showed me a good selection of the type of vehicles I wanted. (No pressure - just met my goals), followed by clear/concise financial info from a very professional/kind Charlie Gery (Sales Manager) on my trade-in/leasing my selected truck, followed by a meeting with Charlie Garrett (Finance Manager) who explained the financial/lease process and my signing the paperwork --- totally professional/informative/helpful sales experience in meeting my goals at Mark Jacobson Toyota! It doesn't get any better than this. : More
Luis: a quick promised call back I came into the dealership where the trucks are and spoke with Luis. I told him what I wanted and gave him my number to call me with an answer because I came into the dealership where the trucks are and spoke with Luis. I told him what I wanted and gave him my number to call me with an answer because I had a doctors appointment to go to. Before I could get to my doctor appointment Luis called back with what I wanted to hear. By the time a competition dealership called me I was signing papers with Luis and had to tell that salesman he was too late. I love my truck and I am a new believer in Toyota. More
Tundra purchase I decided on a raining FRIDAY at 3:30 to go purchase a tundra. Luis was very polite and not pushy. At 6:30 I was driving off the lot. Great customer s I decided on a raining FRIDAY at 3:30 to go purchase a tundra. Luis was very polite and not pushy. At 6:30 I was driving off the lot. Great customer service as always! Thanks again, and I will be back and will continue to send customers your way. More
Outstanding Jason McBride, Assistant Service Manager, recently went above and beyond providing outstanding customer service when I traded-in my 2005 Prius for a n Jason McBride, Assistant Service Manager, recently went above and beyond providing outstanding customer service when I traded-in my 2005 Prius for a new 2015 Prius. Jason was helpful, responsive, provided me with his work cell phone, and even removed the after-market Thule roof rack from my 2005 Prius and kept it safe in his office until I could come pick it up. I always loved my 2005 Prius and I thought that someday I would likely replace it with a newer Prius, and now Jason has also secured my loyalty to the Service Department at Mark Jacobson Toyota. Thanks Jason! More
" Outstanding" Extremely professional & helpful. Definitely not your typical car dealership – provides a pleasant experience. Barbara Decatur is one of the best sale Extremely professional & helpful. Definitely not your typical car dealership – provides a pleasant experience. Barbara Decatur is one of the best sales professionals I have ever dealt with while looking for a car. The dealership also has great inventory. Overall experience was great. I would recommend this dealership to all my friends. Especially, Barbara Decatur as they salesperson to contact. More
Excellent buying experience. Best price anywhere. We were able to get the car we wanted at a great price, and we got top price for our trade-ins too. We especially appreciate the outstanding service p We were able to get the car we wanted at a great price, and we got top price for our trade-ins too. We especially appreciate the outstanding service provided by sales consultant John Flanagan. Thank you! More