
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,549 reviews
The absolute best dealership experience I have ever had! If I could give 100 stars for Mark Jacobson Toyota I would! I have purchased many, many vehicles in my life but this dealership is by far the absolut If I could give 100 stars for Mark Jacobson Toyota I would! I have purchased many, many vehicles in my life but this dealership is by far the absolute best that I have ever dealt with. The atmosphere is relaxed and the staff is genuinly friendly, patient, and very professional, not to mention they have a great inventory. Thank you, Thank you, Thank you Justin Jones and Chris Johnson for all of your hard work and for helping us out. You are both amazing! More
Best Auto Dealer Experience in 60 years of Auto Ownership Was greeted by friendly staff at the door. Was introduced to Sales Consultant Jay Bazooband who listened closely to what I had determined that I wan Was greeted by friendly staff at the door. Was introduced to Sales Consultant Jay Bazooband who listened closely to what I had determined that I wanted. He then showed me what the dealership had available in the Avalon Touring Sedan model. He had my trade in evaluated while we talked about this and other models of the Avalon. He then shared with me what I wanted would cost and the value of my trade-in. I was singularly impressed with the fairness of the offer and determined that what I wanted would be secured from another dealership within 48 hours -- and that's exactly what happened. Jay and the dealership staff were professional and knowledgeable in every aspect of the transaction. Jay and his associates made it easy to buy an automobile from Mark Jacobson and when I purchase another auto, this is the dealership to which I will go without any hesitation. The best auto dealership experience I have ever had in the 60 years I have been in the auto purchasing market. More
Thank You Bruce This is the second vehicle that I purchased from Mark Jacobson but I never thought to pass the word about the customer service until last week when I This is the second vehicle that I purchased from Mark Jacobson but I never thought to pass the word about the customer service until last week when I had Bruce as my sales person. First off when I called about trading in my Mark Jacobson Toyota Bruce called me back and was more than attentive. He asked what time I was going to come over and he waiting. The thing that I loved the most about Bruce is he didn't seem like your typical pushy car sales person but he made me feel like I had known him for years. I have never seen someone that sells cars have such a great but genuine personality. I want to say that Bruce is the reason that I would take the time to say GO TO MARK JACOBSON AND ASK FOR BRUCE!!! Thank you so much for your hard work and dedication to me as a customer but the way you spoke so highly of the establishment you work for. If you want to buy a car and have an exceptional customer experience head to 15-501 and ask for Bruce!!! BTW, my Infiniti is AWESOME! Thanks!!!! More
Solid Truck buying experience knowledgeable. friendly in a real way. Took the time to understood what was important to me and than made it happen. Solid experience all the way arou knowledgeable. friendly in a real way. Took the time to understood what was important to me and than made it happen. Solid experience all the way around. More
Toyota purchase 4/4/15 Bruce Wilkerson was so helpful I highly recommend him he was so friendly and helpful and very knowledgable about the car I purchased 5 stars across th Bruce Wilkerson was so helpful I highly recommend him he was so friendly and helpful and very knowledgable about the car I purchased 5 stars across the board!!!!! More
Excellent experience I was very happy with my experience working with this dealership and our dealer- Claudio. I really liked how he texted me pictures and updates, inste I was very happy with my experience working with this dealership and our dealer- Claudio. I really liked how he texted me pictures and updates, instead of calling. It worked well for me because of my schedule and it felt low pressure. He was also helpful even after our purchase, answering any questions I had. We got a great car for a great deal and would definitely recommend our friends and family to shop with Claudio as well! More
A good choice it was a very pleasant experience from the salesman David Levithan. We went there on a cold Saturday at 7:00 PM for test drive. David was very polite it was a very pleasant experience from the salesman David Levithan. We went there on a cold Saturday at 7:00 PM for test drive. David was very polite and not pushy. He worked for us until 9:30 PM. Great customer service and he answer every detailed questions. We decided to buy it the following day! We appreciate it and thank you! More
Gary's Tundra I would recommend this dealership to anyone looking for a Toyota. Beginning with the sales department, it was a very pleasant experience from the sa I would recommend this dealership to anyone looking for a Toyota. Beginning with the sales department, it was a very pleasant experience from the salesman Luis Pietri to the sales manager Bob Joyce. A really great experience throughout the dealership, the owner should be proud to have such a fine dealership with really great employees. More
SECOND TIME AROUND AND EXTREMELY HAPPY This is my SECOND BUYING EXPERIENCE with Mark Jacobson Toyota!---A first-rate organization, totally professional. Barbara Decatur (Sales Executive) g This is my SECOND BUYING EXPERIENCE with Mark Jacobson Toyota!---A first-rate organization, totally professional. Barbara Decatur (Sales Executive) gathered information regarding what I brought to the table with my trade-in and along with my interests in leasing a truck helped to make it happen. Barbara showed me a good selection of the type of vehicles I wanted. (No pressure - just met my goals), followed by clear/concise financial info from a very professional/kind Charlie Gery (Sales Manager) on my trade-in/leasing my selected truck, followed by a meeting with Charlie Garrett (Finance Manager) who explained the financial/lease process and my signing the paperwork --- totally professional/informative/helpful sales experience in meeting my goals at Mark Jacobson Toyota! It doesn't get any better than this. : More
Luis: a quick promised call back I came into the dealership where the trucks are and spoke with Luis. I told him what I wanted and gave him my number to call me with an answer because I came into the dealership where the trucks are and spoke with Luis. I told him what I wanted and gave him my number to call me with an answer because I had a doctors appointment to go to. Before I could get to my doctor appointment Luis called back with what I wanted to hear. By the time a competition dealership called me I was signing papers with Luis and had to tell that salesman he was too late. I love my truck and I am a new believer in Toyota. More