
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Purchase with trade-in Brought the whole family to help pick out which of the Sienna minivans that was on the lot that they all wanted. The kids had fun ringing the bell. Brought the whole family to help pick out which of the Sienna minivans that was on the lot that they all wanted. The kids had fun ringing the bell. More
2013 Toyota Venza I was in the market for a bigger car and I started my interaction with Mike Koestener. He was helpful and always kind and considerate of my circumsta I was in the market for a bigger car and I started my interaction with Mike Koestener. He was helpful and always kind and considerate of my circumstances,. He worked with John (Finance officer) who was very persistent in getting the right deal for me. He allowed me to make the decision based on my situation and we came up with the best deal for me. Thank you to both Mike and John for the advice and service. I will be back. More
Best Birthday Present Ever!! I was visiting my sister in North Carolina for my birthday. I was looking to purchase a used car. My sister decided we should go to the dealership whe I was visiting my sister in North Carolina for my birthday. I was looking to purchase a used car. My sister decided we should go to the dealership where she purchased her car. Chris was was not only able to put me into a car but I was also able to drive off the lot in a brand new one spending the same amount of money! I was extremely pleased with the entire staff they were all friendly and patient with me and all of my questions. I cannot ask for a better birthday gift!!!! More
My new truck buying experience at Mark Jacobson Toyota! I happened to drive by Mark Jacobson Toyota last week and noticed a truck very similar to ones I had seen while looking for a replacement truck online I happened to drive by Mark Jacobson Toyota last week and noticed a truck very similar to ones I had seen while looking for a replacement truck online. As luck would have it, I had time on the way home to stop and begin the Mark Jacobson experience. I had seen his commercials on TV for over the past 16 years and just as is shown on TV, they really provide everything they say and more. I was greeted by Rick Moras when I drive up. We talked and found that the used vehicle prices were nearly the same as what you could purchase a new vehicle for. I really enjoyed the entire experience! I told them my needs and my budget, they did the rest! Last Thursday I took delivery of a brand new 2015 Toyota Tundra SR! Cannot give praise any higher than the 5 stars, I would if I could! More
Gave us what we wanted we have small children so it was very hard to make them sit for very long. Our dealer was very friendly and helped use with our children and even let we have small children so it was very hard to make them sit for very long. Our dealer was very friendly and helped use with our children and even let them play in a few cars on the lot, David Levithan, even though he hasn't been there that long is a very good dealer and gave us what we needed the most and didn't try to sell us a dream. we will come back to get our Toyota serviced there even though there is a dealership closer to us. More
Easy transaction ever. This is my first and easiest transaction I have ever done in purchasing a car. This is due to the friendliness of the staff and easy to work with sta This is my first and easiest transaction I have ever done in purchasing a car. This is due to the friendliness of the staff and easy to work with staff. Easy financing and excellent price negotiation. More
The absolute best dealership experience I have ever had! If I could give 100 stars for Mark Jacobson Toyota I would! I have purchased many, many vehicles in my life but this dealership is by far the absolut If I could give 100 stars for Mark Jacobson Toyota I would! I have purchased many, many vehicles in my life but this dealership is by far the absolute best that I have ever dealt with. The atmosphere is relaxed and the staff is genuinly friendly, patient, and very professional, not to mention they have a great inventory. Thank you, Thank you, Thank you Justin Jones and Chris Johnson for all of your hard work and for helping us out. You are both amazing! More
Best Auto Dealer Experience in 60 years of Auto Ownership Was greeted by friendly staff at the door. Was introduced to Sales Consultant Jay Bazooband who listened closely to what I had determined that I wan Was greeted by friendly staff at the door. Was introduced to Sales Consultant Jay Bazooband who listened closely to what I had determined that I wanted. He then showed me what the dealership had available in the Avalon Touring Sedan model. He had my trade in evaluated while we talked about this and other models of the Avalon. He then shared with me what I wanted would cost and the value of my trade-in. I was singularly impressed with the fairness of the offer and determined that what I wanted would be secured from another dealership within 48 hours -- and that's exactly what happened. Jay and the dealership staff were professional and knowledgeable in every aspect of the transaction. Jay and his associates made it easy to buy an automobile from Mark Jacobson and when I purchase another auto, this is the dealership to which I will go without any hesitation. The best auto dealership experience I have ever had in the 60 years I have been in the auto purchasing market. More
Thank You Bruce This is the second vehicle that I purchased from Mark Jacobson but I never thought to pass the word about the customer service until last week when I This is the second vehicle that I purchased from Mark Jacobson but I never thought to pass the word about the customer service until last week when I had Bruce as my sales person. First off when I called about trading in my Mark Jacobson Toyota Bruce called me back and was more than attentive. He asked what time I was going to come over and he waiting. The thing that I loved the most about Bruce is he didn't seem like your typical pushy car sales person but he made me feel like I had known him for years. I have never seen someone that sells cars have such a great but genuine personality. I want to say that Bruce is the reason that I would take the time to say GO TO MARK JACOBSON AND ASK FOR BRUCE!!! Thank you so much for your hard work and dedication to me as a customer but the way you spoke so highly of the establishment you work for. If you want to buy a car and have an exceptional customer experience head to 15-501 and ask for Bruce!!! BTW, my Infiniti is AWESOME! Thanks!!!! More
Solid Truck buying experience knowledgeable. friendly in a real way. Took the time to understood what was important to me and than made it happen. Solid experience all the way arou knowledgeable. friendly in a real way. Took the time to understood what was important to me and than made it happen. Solid experience all the way around. More