
Mark Jacobson Toyota
Durham, NC
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Awesome, had a representative who had a great attitude. I actually got there not planning on purchasing a SUV. I later met Bruce Wilkerson later on that night where his personality made me immedialety think I actually got there not planning on purchasing a SUV. I later met Bruce Wilkerson later on that night where his personality made me immedialety think he is the type of person with a bubbly personality I would like to give my business to. We had another representative assist us but I told the manager I preffered to do business with Mr. Wilkerson. He made us feel like he wanted to get the best deal and not just that he made my husband and I feel like we really mattered. Unlike some car dealerships I actually enjoyed this trip to Frank Anderson Toyota. On top of the delicious popcorn everyone made us feel welcomed. More
Great experience I had a great experience. Everyone was so nice and professional. Even thought it took a long time it was well worth it in the end. I had a great experience. Everyone was so nice and professional. Even thought it took a long time it was well worth it in the end. More
A good vehicle from a reputable dealership We went for our oil change and service of our Tacoma, we heard this lady offering trade in to another customer...and there it all started.... To Jason We went for our oil change and service of our Tacoma, we heard this lady offering trade in to another customer...and there it all started.... To Jason Schiffman, who was very honest and helpful with decision making, thank you for working with us and the truck department manager in rate and interest adjustment, making it for us to be comfortable with monthly payment To Tay -for clearly explaining all those "numbers" thank you. In short everyone here in this dealership are professional and friendly. By the way my 2 kids were so happy to ring your bell. JDJD Quintos More
Jason Schiffman is the best After a multiple bad experiences at other dealerships, I decided to email Mark Jacobson Toyota to see if they had a specific truck I was looking for. After a multiple bad experiences at other dealerships, I decided to email Mark Jacobson Toyota to see if they had a specific truck I was looking for. I got responses from them immediately and they seemed to really care. (I also emailed two other places but did not hear anything back from them for days.) The sales consultant I worked with, Jason Schiffman, was extremely helpful and understanding from the beginning. Being a minority woman looking for a truck, I wasn't treated seriously at other dealerships. Jason listened to me and accepted all my specific preferences I had, and found the exact truck for me. He was very honest and kept all his promises. Once Jason found a truck, the rest was so quick and easy. The atmosphere at the Mark Jacobson Toyota was very friendly, which I didn't feel at any other dealership. I will definitely go back to Jason for my next car purchase, and I would recommend my friends to go see Jason when they need a truck! Thank you so much Jason!!! More
Great dealership to work with Great experience at this dealership. Everyone was extremely friendly and concerned that your needs were met. My salesman, Bruce Wilkerson, treated me Great experience at this dealership. Everyone was extremely friendly and concerned that your needs were met. My salesman, Bruce Wilkerson, treated me like he had known me for years from the minute I walked in the door. They didn't try to push anything on me from getting a higher priced car, to any extras. They were concerned only in meeting my desired needs for the payment, mileage, and model of car I wanted as close as possible. Would highly recommend giving them a look before making a final decision on a dealership to work with. More
Robert Gunter Very friendly Sales person, Not pushy, willing to listen to what I wanted and accomodated me. Fastest car buying experience I have ever had. Staff w Very friendly Sales person, Not pushy, willing to listen to what I wanted and accomodated me. Fastest car buying experience I have ever had. Staff was quick and knowledgeable. More
The only place to buy! Frank Adams is the man! If you need a car go see Frank. Very professional and courteous. He will do everything he can to get you in the car you are lo Frank Adams is the man! If you need a car go see Frank. Very professional and courteous. He will do everything he can to get you in the car you are looking for. And the paperwork was a breeze-Tay made it very simple and quick. This is the 4th vehicle I have purchased from Frank & MJ Toyota. I will not shop anywhere else. MJ Toyota has a customer for life! More
Experience with Cearia Thomas Cearia Thomas provided excellent customer service and addressed all questions posed. She went the exta mile to ensure that I was a satisfied customer Cearia Thomas provided excellent customer service and addressed all questions posed. She went the exta mile to ensure that I was a satisfied customer. I bought a new car and she made the process seamless.-Jay More
Car Purchase John was my sales person and he was good at showing the car I purchased. He was very good at showing me the features of the car. I purchased the 2015 John was my sales person and he was good at showing the car I purchased. He was very good at showing me the features of the car. I purchased the 2015 Toyota Camry The only thing that didn't sit with me is I asked to see a Camry with a sun roof and the acct manger told me oh we don't get a lot of the cars with sun roof . So I felt like my dream or want wasn't fulfilled . I love my car but the sunroof would have completed it ! More
My New Toyota Corolla S I went to Mark Jacobson on Saturday, March 14, 2015 and was met at the door by Leo Sullivan. Leo greeted us with big smile and asked if anyone was hel I went to Mark Jacobson on Saturday, March 14, 2015 and was met at the door by Leo Sullivan. Leo greeted us with big smile and asked if anyone was helping us and I said no and he asked if he could be of assistance. I told him that I wanted to look at some of the used Camry's. He proceeded to talk and I filled out paperwork and he said that I was approved to get a new Camry but I did not really care for the new Camry so I chose the Corolla S. I also got a great deal for the 2012 Ford Focus that I traded in. I was very impressed with my salesman Leo he was so helpful and kind and had the biggest smile and sense of humor through my whole buying processing. All the managers were extremely wonderful and I even got to see Mr. Jacobson himself. I love my new corolla and thanks Mark Jacobson Toyota. If you are in need of a new car just go on down to Mark Jacobson Toyota and make sure you ask for Leo Sullivan and he will get you into a car. Thanks Debora Smith... More