Mark Jacobson Toyota

Edwin is the man! I recently purchased a 2014 4-Runner from Mark Jacobson Toyota in Durham, and I couldn't be happier. I was recommended Edwin from a friend, and I woul I recently purchased a 2014 4-Runner from Mark Jacobson Toyota in Durham, and I couldn't be happier. I was recommended Edwin from a friend, and I would highly recommend him to anyone looking to purchase a car. He has a wonderful personality while still remaining professional. More

2nd time buyer I spent an afternoon with Carl Claiborne last week and drove home in 2011 Ford Escape. Carl was very patient with me and answered all of my questions. I spent an afternoon with Carl Claiborne last week and drove home in 2011 Ford Escape. Carl was very patient with me and answered all of my questions. He really went out of his way to make sure that I was purchasing something that I wanted and would enjoy driving. My overall experience was great. More

Straightforward honest sales Leo Sullivan provided a good understanding of the vehicle and honest with all aspects of the sale. He took the time to understand our expectations for Leo Sullivan provided a good understanding of the vehicle and honest with all aspects of the sale. He took the time to understand our expectations for a purchase and delivered what we wanted. We appreciated the easy process and negotiations for purchase. We would highly recommend purchasing a car at Mark Jacobson Toyota. More

purchased a new Camry Hybrid John Flanagan was our salesman. He provided great service,courteous and patient rather than pushy. His knowledge of the mechanics of the cars and the John Flanagan was our salesman. He provided great service,courteous and patient rather than pushy. His knowledge of the mechanics of the cars and the differences between them gave us confidence to make our decisions. Very happy with our experience. More

Purchased a 2015 Tacoma Both Louis and the sales manager of the truck center were great to work with! I love the fact that there are so many former military members working Both Louis and the sales manager of the truck center were great to work with! I love the fact that there are so many former military members working in the center. Louis was amazing to work with and truly did everything he could to get us in our new truck. He gave us space when we needed to talk and was there to answer every question we had. The test drive showed us all aspects of the truck and Louis was very knowledgeable. The entire process went very smoothly and the truck was presented to us clean and ready to go. I had an issue with the tint on one of the windows a few weeks later and not only was it handled much faster than expected, they filled up my tank for me too! From start to finish this was a great experience and I would definitely buy from them again. They did everything they could to get me in this truck and I couldn't be more satisfied. More

Car Purchase Mark Jacobson Great experience purchasing a new car after a trade in. Salesrepresentative Barbara Decatur was friendly and very knowledgeable. Business manager She Great experience purchasing a new car after a trade in. Salesrepresentative Barbara Decatur was friendly and very knowledgeable. Business manager Sheyi Smartt also made sure I had everything in order and was patient throughout the process. Great price! Great service! Great people! More

The service at Marc Jacobson is phenomenal I recently came in to get my well-worn van serviced at Mark Jacobson. While waiting, Edwin Caldwell from sales offered me water and asked if he could I recently came in to get my well-worn van serviced at Mark Jacobson. While waiting, Edwin Caldwell from sales offered me water and asked if he could help me. I explained I was not in the market for a new van but needed mine repaired. Mr.Caldwell made me feel extremely comfortable, showed me a few vans and even walked with me back to the mechanic and helped explain the problems my van was having in laymen's terms. I was impressed with Mr. Caldwell's attentiveness and knowledge. I have always disliked going to get my car serviced, but Mr. Caldwell's help made it a pleasant experience. Even more special, when I told a few friends about my experience, they knew exactly which employee I was talking about because Mr. Caldwell had helped them at various times, too! When I do eventually by a new car, I will certainly go to him. I have never, ever thought about recommending a car sales person, but Mr. Caldwell has changed all that. Thank you so much! More

Jay Bazooband is exceptional I just had an excellent experience with Jay Bazooband at Mark Jacobson. I came in Sunday afternoon looking to buy a new car, with a very specific idea I just had an excellent experience with Jay Bazooband at Mark Jacobson. I came in Sunday afternoon looking to buy a new car, with a very specific idea of what I wanted. Jay listened carefully to what I wanted, found me the perfect car, got me a great price, and had me out the door with my new wheels in just a few hours. No smarmy high-pressure sales tactics, just attentive, knowledgeable, responsive, and a real pleasure to do business with. We've bought cars from Mark Jacobson Toyota for years and always been very happy, but Jay made this my best car buying experience yet. I will definitely continue to buy from Mark Jacobson and I'll always ask for Jay. I'd highly recommend talking to him if you are considering buying a Toyota. More

Easy and helpful Rob Gunter was extremely helpful in helping me find a new car. He allowed me to ask plenty of questions and took time to thoughtfully answer them. A Rob Gunter was extremely helpful in helping me find a new car. He allowed me to ask plenty of questions and took time to thoughtfully answer them. Anthony was also very helpful as he completed timely paperwork and did many of the DMV processing tasks for me. More

Third time was the charm!!! I actually drive an hour and 15 minutes to get my car service at Mark Jacobson Toyota. I had not been please with the department service…. and fig I actually drive an hour and 15 minutes to get my car service at Mark Jacobson Toyota. I had not been please with the department service…. and figured this will be the last pea in the pot. Bryan Newton was awesome!!! He discuss options that I needed to do with my vehicle; to continue to get the best service out my vehicle and gave me three different quotes for tires. Not pushy with services… just understanding and easy to relate. The experience was worth an hour and 15 minute drive. More