Mark Jacobson Toyota

Pleasant and fun...A very pleased customer I purchased a 2013 Camry from Mark Jacobson Sunday, Mar 15, 2015. It had been 13 years since I'd bought a car and I was somewhat apprehensive about t I purchased a 2013 Camry from Mark Jacobson Sunday, Mar 15, 2015. It had been 13 years since I'd bought a car and I was somewhat apprehensive about the process after so long, with not much of a trade in. I had nothing to worry about. Mike Koestner, my sales consultant's professionalism, knowledge of product, and patience made this experience not only a pleasant one, but a fun one. And I LOVE my candy apple red Camry!!! More

west_ashley89 Cearia Thomas Was such a pleasure!!!! I absolutley enjoyed my service!!! She came and got me on a rainy Sat. morning!! I purchased my car on 3/14/2015 Cearia Thomas Was such a pleasure!!!! I absolutley enjoyed my service!!! She came and got me on a rainy Sat. morning!! I purchased my car on 3/14/2015!! We even test drove to starbucks! The financial group over there was also just so greatful to me and helped me with everything!! I would go back 100 times to buy a car from Cearia!! Well tell you the trought from all of whom i came in contact with over the past two weeks!! :) Ashley More

A very HAPPY BIRTHDAY CUSTOMER A great birthday gift for me from me with Bruce Wilkerson help. He was a great salesman. He stop me from going to Drive Time on my birthday by talking A great birthday gift for me from me with Bruce Wilkerson help. He was a great salesman. He stop me from going to Drive Time on my birthday by talking me into coming there the day before. I was in tears when they told me that i could drive away in my new car the same day. Bruce made my 50th birthday the best. Thanks all for hiring him and trusting in me. I'm loving my 2014 Toyota Camry. GOOOOOOOOOOOOOOOOOOO Bruce keep up the great work and become employee of the year...... THANKS MARY L JACKSON THE BAGEL LADY More

Couldn't be happier!!! When my wife and I purchased our new Camry, we were amazed at how helpful their employees were in finding the right car for us. When my wife and I purchased our new Camry, we were amazed at how helpful their employees were in finding the right car for us. More

A Happy Family! In the years that passed since I purchased my last car, 13 years ago, I gained a husband and two children. It came time to retire my little car and t In the years that passed since I purchased my last car, 13 years ago, I gained a husband and two children. It came time to retire my little car and trade it in for a larger family vehicle. I hesitated for the longest time to do so because I dreaded the car buying process. My husband and I visited Mark Jacobson pre-owned one morning and were so fortunate to connect with Carl Claiborne. He was able to answer our millions of questions (big and small) and he quickly made us feel at ease. I felt the Mark Jacobson team as a whole was very transparent at all stages of the car-buying process and made great efforts to make us feel comfortable and confident in our decision making. At the end of the day, we had a brand new-to-us Sienna and we left the dealership in our new family car as one very happy family. Thanks so much to the team, and especially to Carl. You left a great impression on all members of our little family and made this experience a happy one. More

Just what I needed No hassle experience and much more. This was a car buying experience that I actually enjoyed rather than dreaded. Ian, my salesperson, and Tay, the fi No hassle experience and much more. This was a car buying experience that I actually enjoyed rather than dreaded. Ian, my salesperson, and Tay, the finance manager were friendly, professional and efficient. I've had my new Corolla two days and have already heard from a manager at Mark Jacobson, just checking in on my experience thus far. This is the second car I've gotten from Mark Jacobson and both experiences were stellar. This is an operation of excellence from top to bottom. More

A Most Pleasant and Rewarding Experience In early January (1/8), my wife and I went to Mark Jacobson Toyota to have our then current Toyota Camry (2014) updated on a recall. While there, we In early January (1/8), my wife and I went to Mark Jacobson Toyota to have our then current Toyota Camry (2014) updated on a recall. While there, we decided just to look at the cars on display in the showroom. While we were looking around, Tom Coffey, whom we worked with on our 2014 model, came to meet us. We fully enjoyed our time then and were very content to talk with him again. He asked about us and wondered if we were interested in looking at a new car. We thought ‘why not?’ and proceeded to do that. There was absolutely no pressure regarding a sales promotion or approach and he was so friendly just to talk with about the newer vehicles. He offered to have us look at a new model and, as we did that, he suggested a test drive (without any ‘you really have to do this’). As we finished that and returned to the showroom, he came to us with a cost for the new vehicle and this looked so pleasing that we just had to accept. What an amazing adventure for us, since we went there without any inclination to purchase a new vehicle at that time. Tom was delightful to talk with and to consider what genuinely was in our best interests. We returned home with a new car, no payments and a deeper friendship with Tom than we enjoyed previously. In view of this experience and others, we would truly recommend the Mark Jacobson Toyota dealership, and especially Tom Coffee, for any automobile purchase. John and Linda Laetz More

Friendly and helpful! I went to trade in my car today, and Saundra McKinney was friendly, helpful, and patient as I searched for the right car and price! The whole staff w I went to trade in my car today, and Saundra McKinney was friendly, helpful, and patient as I searched for the right car and price! The whole staff worked with me to make sure I was taken care of. My family has bought many cars from Mark Jacobson Toyota, and we will continue to do so! More

Best Treatment EVER!!! Thanks Ian Hi: I am not a person who purchases cars everyday so of course when one goes to the dealership you are always nervous. I was taken care of on time Hi: I am not a person who purchases cars everyday so of course when one goes to the dealership you are always nervous. I was taken care of on time and the sales manager that I had awas Ian Edington. He was the best ever and did not haggel my sister and I and was VERY honest and upfront with us and did not take the entire day...which was the best. He knew how to get us in the car that we needed and was again very upfront with us and this is mostly appreciative of consumer at least for me. I was hoping to have the best experience and I did and will return to purchase my 4th toyota in about 3 years. We love toyota cars/trucks and will always be fans of the brand! Thanks so much, Ian for making our experience a great one! Norma Taylor and Karen Kee More

Great experience When we walked in, we were pleasantly greeted by Claudio, who spent several hours with us on a Friday afternoon and evening looking at, and driving ca When we walked in, we were pleasantly greeted by Claudio, who spent several hours with us on a Friday afternoon and evening looking at, and driving cars. We were ready to leave, having exhausted everything in our price range, when Claudio informed us that there were a couple of recent trade ins which had not yet been processed, that might work for us. We went across the street, and there was a vehicle that was a possibility. We agreed to return Saturday morning for a test drive. We ultimately purchased that vehicle, because Claudio knew what we were looking for, and knew that he did not have a comparable vehicle readily available. My opinion is that he earned the extra effort award, and was one of the most pleasant salesman with whom I have dealt. He never resorted to the cheesy "what do I have to do?" line, but instead made sure that he helped us find what we wanted. I would recommend Claudio to anyone looking for a pre-owned vehicle. More