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Mark Jacobson Toyota
Durham, NC
2,551 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,551 reviews
March 03, 2025
This has been the best car buying experience I’ve ever had and definitely the type of experience that brings one back! I wanted to give kudos especially to Mr. Devin Scarborough, I gave this young man a c had and definitely the type of experience that brings one back! I wanted to give kudos especially to Mr. Devin Scarborough, I gave this young man a challenging time—I knew the comps within 100 miles I knew the specs and what the price should be. I already had my money in full so I was not willing to be taken advantaged of nor overcharged he picked up on my frustrations from prior experiences redirected that energy and we were all laughs and smiles from there! Mr Scarborough delivered, from his welcoming demeanor to his thorough informative professionalism there was no question this guy had me sold and did not even know it! He never pressured me or gave me ultimatums that made me feel like I had to do anything I did not want concerning my purchase nor haggled me for a decent price. He simply heard me out suggested models comparable to my request, when those available were not exactly what I wanted he researched models to bring to the dealership that would be more reflective of what I wanted, even negotiating a rental in my package while I waited for my brand new Corolla Cross XSE to be delivered—-unheard of! He maintained communication when the delivery schedule changed due to weather and made sure I was in the loop from start to finish, I honestly feel like I owe him—at the very least a lunch! Other dealers in my triad area, wanted to charge me waaay over the deal I closed with Mark Jacobson from Mr. Devin in sales to Mr. Frank explaining additional coverages to safeguard my investment in financing everyone was informative professional and courteous. I am definitely looking forward to returning soon to purchase the crown platinum with Mr. Devin Scarborough, please go see him he is very thorough pleasant and professional providing service you definitely will appreciate! I will always forward business to these guys since I’m a Toyota lady I’ll always make my purchases here forward no matter where I reside Mr. Devin gained them a lifetime customer, Thanks again Devin, I appreciate your service you made the experience a memorable one worthwhile the drive! -Ms. Munn More
by MunEE
Employees Worked With
Devin Scarborough , Frank Adams
February 20, 2025
Deja J. has been very responsive and patient throughout our car buying experience. We came in with a lease and wanted to purchase. She made it a welcoming, f has been very responsive and patient throughout our car buying experience. We came in with a lease and wanted to purchase. She made it a welcoming, friendly experience for a big decision. More
by sattayek
Employees Worked With
Deja Johnson
February 09, 2025
They gave me a lot for my trade in and I was able to go home satisfied with my purchase. Aeris Hauser was my sales rep she was great. home satisfied with my purchase. Aeris Hauser was my sales rep she was great. More
by Isaac Reynoso
Employees Worked With
Aeris Hauser, Oluseyi Bucknor-Smartt
February 07, 2025
We had an excellent experience purchasing a Rav4 with Aeris Hauser. Friendly, excellent communicator, honest, and most of all, offered us a great deal. Would love to work with her again when we need an Aeris Hauser. Friendly, excellent communicator, honest, and most of all, offered us a great deal. Would love to work with her again when we need another vehicle. More
by thomasgpeng
Employees Worked With
Aeris Hauser
January 31, 2025
Salesman Charles Browing is a great salesman to work with. The process was easy and hassle free. He ordered just the Camry we wanted. He was very knowledgeable and helpful with the features of the car with. The process was easy and hassle free. He ordered just the Camry we wanted. He was very knowledgeable and helpful with the features of the car. More
by ssaunders55
Employees Worked With
Charles Browning
January 31, 2025
Jezreal was great to work with. He took his time to show us various car options, listebed well and answered all of our questions. We were very pleased with the buying experience. He took his time to show us various car options, listebed well and answered all of our questions. We were very pleased with the buying experience. More
by BLTBoughtACar
Employees Worked With
Jezrael and Genesis
January 15, 2025
Todd Anderson my sales person was professional and worked with me to get the car I wanted at the price point I needed to get to. A positive experience overall with me to get the car I wanted at the price point I needed to get to. A positive experience overall More
by Terry.gildea
Employees Worked With
Todd Anderson
