
Mark Jacobson Toyota
Durham, NC
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My new family car!!!!! I had a wonderful experience with Bruce. I came to the dealership with my fiancé, my daughter, and my 72-year old grandmother. What a combination righ I had a wonderful experience with Bruce. I came to the dealership with my fiancé, my daughter, and my 72-year old grandmother. What a combination right? Bruce did a great job to keep us all, including my two year old happy for 6 hours so they could work out a deal with the bank because of the fact that I have no credit at all and just switched job titles not being able to price my income. I not sure of who the financial person was who worked with the bank for me but he did an amazing job as well . Bruce made my new car experice great. He took me across to another lot to look at some other options for me. He also gave me certain options that he thought would work with my situation, payment, and warranty. Thanks Bruce you made my first new car experience the best it could be. My grandma and Kaydyn also enjoyed the pizza. Thanks again mark Jacobson Toyota. More
" car purchase" I would just like to say how pleased I am with my experience at Mark Jacobson Toyota. From the first time I spoke with Bruce Wilkerson until I go I would just like to say how pleased I am with my experience at Mark Jacobson Toyota. From the first time I spoke with Bruce Wilkerson until I got my car he has been nothing but very professional, personable and polite. What I really liked was that I didn't have to spend hours at the dealership,. Mr. Wilkerson was able to do a lot of the paperwork over the phone. I was already disappointed from being turned down by one dealership and was about to give up but Bruce was able to lift my spirits and get some hope. He was very cheerful and encouraging-he took my info and started the process right away. He promised to do his best so i wouldn't be disappointed a second time. Even with my credit problems he was able to get me into a car. I was estatic when he called and told me I was approved! Bruce is the best-his personality makes you want to do business with him and I found him to be very professional and he kept me informed through the whole process all the while encouraging me to not give up. Mark Jacobson Toyota is fortunate to have him as an employee. More
total package i have bought 2 cars in 2 yrs from there. this dealership made it happen when others couldnt or wouldnt. after the deal, the service is great! i cant i have bought 2 cars in 2 yrs from there. this dealership made it happen when others couldnt or wouldnt. after the deal, the service is great! i cant think of anything negative to say about my experiences there. seeing the owner there shows he not only cares but hes on top of his business. my salesman "Jay" was awesome! everyone i have worked with there over the 2 years i have been dealing with Mark Jacobson Toyota have really gone over and above expectations. they spoil you. i have recommended this dealership a few times already. Tell them Lori P. sent ya! More
New Car I went to the Mark Jacobson Toyota Dealership on the last Saturday of February. I was met by David Levithan, a new salesperson. He turned out to be a I went to the Mark Jacobson Toyota Dealership on the last Saturday of February. I was met by David Levithan, a new salesperson. He turned out to be a great person and very helpful! David spent all afternoon with me and we were able to close the deal, for a new Prius. He spent time on Monday, to show me how to to set up my phone to download to the cars bluetooth! Basically, he and Justin Jones, the sales manager, were very helpful & friendly! Thankyou very much! John 111 More
New car Camry 2015 hybrid Sales representative ceria Thomas has done exceptionally well , help through buying process features ,price, insturace details help till drop off car Sales representative ceria Thomas has done exceptionally well , help through buying process features ,price, insturace details help till drop off car in cold weather with heavy snow! Great team More
Smooth Treatment was absolutely great. Was treated with great respect and he made the purchase quick and easy. I will recommend this dealership as a whole Treatment was absolutely great. Was treated with great respect and he made the purchase quick and easy. I will recommend this dealership as a whole More
What a wonderful experience! I had an appointment with Ms. Saundra McKinney. She was prompt, professional, and very attentive. I wasn't sure about trading my car in, but she asked I had an appointment with Ms. Saundra McKinney. She was prompt, professional, and very attentive. I wasn't sure about trading my car in, but she asked me what I wanted/needed. My first concern was the monthly payments and price budget. When I told her what I didn't want to pay she understood me and try pushing or putting me into something that wouldn't make me happy. I really appreciate Ms. McKinney's help in making such a great purchase! Thank you, S. Spann More
Trust worthy I have visited several dealerships and websites searching for my Sienna SE. I found several in the area and I contacted few of them but, they did not I have visited several dealerships and websites searching for my Sienna SE. I found several in the area and I contacted few of them but, they did not make feel that I was important enough to gain my business. When I arrived to Mark Jacobson Toyota and I was received by Mr. Flanagan he immediately gave brief and honest answers to my concerns. After that moment everything work out they way I expected in the process. I definitely recommend this dealership and especially Mr. Flanagan's attention and service. More
Saundra was awesome! Saundra was very helpful and accommodating for a first time buyer like me! She went above and beyond to help me get into my first brand new car. Saundra was very helpful and accommodating for a first time buyer like me! She went above and beyond to help me get into my first brand new car. More
Great Derrika did a great job at convincing me that mark Jacobson was the right place to purchase my next car even though I went there just to see their inv Derrika did a great job at convincing me that mark Jacobson was the right place to purchase my next car even though I went there just to see their inventory. She start showing me around and the rest is history and unstop of that the car I got has lifetime warranty on it. Thanks again Derrika I think I got the deal of the century. More