
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,549 reviews
A Most Pleasant and Rewarding Experience In early January (1/8), my wife and I went to Mark Jacobson Toyota to have our then current Toyota Camry (2014) updated on a recall. While there, we In early January (1/8), my wife and I went to Mark Jacobson Toyota to have our then current Toyota Camry (2014) updated on a recall. While there, we decided just to look at the cars on display in the showroom. While we were looking around, Tom Coffey, whom we worked with on our 2014 model, came to meet us. We fully enjoyed our time then and were very content to talk with him again. He asked about us and wondered if we were interested in looking at a new car. We thought ‘why not?’ and proceeded to do that. There was absolutely no pressure regarding a sales promotion or approach and he was so friendly just to talk with about the newer vehicles. He offered to have us look at a new model and, as we did that, he suggested a test drive (without any ‘you really have to do this’). As we finished that and returned to the showroom, he came to us with a cost for the new vehicle and this looked so pleasing that we just had to accept. What an amazing adventure for us, since we went there without any inclination to purchase a new vehicle at that time. Tom was delightful to talk with and to consider what genuinely was in our best interests. We returned home with a new car, no payments and a deeper friendship with Tom than we enjoyed previously. In view of this experience and others, we would truly recommend the Mark Jacobson Toyota dealership, and especially Tom Coffee, for any automobile purchase. John and Linda Laetz More
Best Treatment EVER!!! Thanks Ian Hi: I am not a person who purchases cars everyday so of course when one goes to the dealership you are always nervous. I was taken care of on time Hi: I am not a person who purchases cars everyday so of course when one goes to the dealership you are always nervous. I was taken care of on time and the sales manager that I had awas Ian Edington. He was the best ever and did not haggel my sister and I and was VERY honest and upfront with us and did not take the entire day...which was the best. He knew how to get us in the car that we needed and was again very upfront with us and this is mostly appreciative of consumer at least for me. I was hoping to have the best experience and I did and will return to purchase my 4th toyota in about 3 years. We love toyota cars/trucks and will always be fans of the brand! Thanks so much, Ian for making our experience a great one! Norma Taylor and Karen Kee More
Friendly and helpful! I went to trade in my car today, and Saundra McKinney was friendly, helpful, and patient as I searched for the right car and price! The whole staff w I went to trade in my car today, and Saundra McKinney was friendly, helpful, and patient as I searched for the right car and price! The whole staff worked with me to make sure I was taken care of. My family has bought many cars from Mark Jacobson Toyota, and we will continue to do so! More
My new family car!!!!! I had a wonderful experience with Bruce. I came to the dealership with my fiancé, my daughter, and my 72-year old grandmother. What a combination righ I had a wonderful experience with Bruce. I came to the dealership with my fiancé, my daughter, and my 72-year old grandmother. What a combination right? Bruce did a great job to keep us all, including my two year old happy for 6 hours so they could work out a deal with the bank because of the fact that I have no credit at all and just switched job titles not being able to price my income. I not sure of who the financial person was who worked with the bank for me but he did an amazing job as well . Bruce made my new car experice great. He took me across to another lot to look at some other options for me. He also gave me certain options that he thought would work with my situation, payment, and warranty. Thanks Bruce you made my first new car experience the best it could be. My grandma and Kaydyn also enjoyed the pizza. Thanks again mark Jacobson Toyota. More
" car purchase" I would just like to say how pleased I am with my experience at Mark Jacobson Toyota. From the first time I spoke with Bruce Wilkerson until I go I would just like to say how pleased I am with my experience at Mark Jacobson Toyota. From the first time I spoke with Bruce Wilkerson until I got my car he has been nothing but very professional, personable and polite. What I really liked was that I didn't have to spend hours at the dealership,. Mr. Wilkerson was able to do a lot of the paperwork over the phone. I was already disappointed from being turned down by one dealership and was about to give up but Bruce was able to lift my spirits and get some hope. He was very cheerful and encouraging-he took my info and started the process right away. He promised to do his best so i wouldn't be disappointed a second time. Even with my credit problems he was able to get me into a car. I was estatic when he called and told me I was approved! Bruce is the best-his personality makes you want to do business with him and I found him to be very professional and he kept me informed through the whole process all the while encouraging me to not give up. Mark Jacobson Toyota is fortunate to have him as an employee. More
Great experience When we walked in, we were pleasantly greeted by Claudio, who spent several hours with us on a Friday afternoon and evening looking at, and driving ca When we walked in, we were pleasantly greeted by Claudio, who spent several hours with us on a Friday afternoon and evening looking at, and driving cars. We were ready to leave, having exhausted everything in our price range, when Claudio informed us that there were a couple of recent trade ins which had not yet been processed, that might work for us. We went across the street, and there was a vehicle that was a possibility. We agreed to return Saturday morning for a test drive. We ultimately purchased that vehicle, because Claudio knew what we were looking for, and knew that he did not have a comparable vehicle readily available. My opinion is that he earned the extra effort award, and was one of the most pleasant salesman with whom I have dealt. He never resorted to the cheesy "what do I have to do?" line, but instead made sure that he helped us find what we wanted. I would recommend Claudio to anyone looking for a pre-owned vehicle. More
total package i have bought 2 cars in 2 yrs from there. this dealership made it happen when others couldnt or wouldnt. after the deal, the service is great! i cant i have bought 2 cars in 2 yrs from there. this dealership made it happen when others couldnt or wouldnt. after the deal, the service is great! i cant think of anything negative to say about my experiences there. seeing the owner there shows he not only cares but hes on top of his business. my salesman "Jay" was awesome! everyone i have worked with there over the 2 years i have been dealing with Mark Jacobson Toyota have really gone over and above expectations. they spoil you. i have recommended this dealership a few times already. Tell them Lori P. sent ya! More
New Car I went to the Mark Jacobson Toyota Dealership on the last Saturday of February. I was met by David Levithan, a new salesperson. He turned out to be a I went to the Mark Jacobson Toyota Dealership on the last Saturday of February. I was met by David Levithan, a new salesperson. He turned out to be a great person and very helpful! David spent all afternoon with me and we were able to close the deal, for a new Prius. He spent time on Monday, to show me how to to set up my phone to download to the cars bluetooth! Basically, he and Justin Jones, the sales manager, were very helpful & friendly! Thankyou very much! John 111 More
Smooth Treatment was absolutely great. Was treated with great respect and he made the purchase quick and easy. I will recommend this dealership as a whole Treatment was absolutely great. Was treated with great respect and he made the purchase quick and easy. I will recommend this dealership as a whole More
New car Camry 2015 hybrid Sales representative ceria Thomas has done exceptionally well , help through buying process features ,price, insturace details help till drop off car Sales representative ceria Thomas has done exceptionally well , help through buying process features ,price, insturace details help till drop off car in cold weather with heavy snow! Great team More