
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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What a wonderful experience! I had an appointment with Ms. Saundra McKinney. She was prompt, professional, and very attentive. I wasn't sure about trading my car in, but she asked I had an appointment with Ms. Saundra McKinney. She was prompt, professional, and very attentive. I wasn't sure about trading my car in, but she asked me what I wanted/needed. My first concern was the monthly payments and price budget. When I told her what I didn't want to pay she understood me and try pushing or putting me into something that wouldn't make me happy. I really appreciate Ms. McKinney's help in making such a great purchase! Thank you, S. Spann More
Trust worthy I have visited several dealerships and websites searching for my Sienna SE. I found several in the area and I contacted few of them but, they did not I have visited several dealerships and websites searching for my Sienna SE. I found several in the area and I contacted few of them but, they did not make feel that I was important enough to gain my business. When I arrived to Mark Jacobson Toyota and I was received by Mr. Flanagan he immediately gave brief and honest answers to my concerns. After that moment everything work out they way I expected in the process. I definitely recommend this dealership and especially Mr. Flanagan's attention and service. More
Saundra was awesome! Saundra was very helpful and accommodating for a first time buyer like me! She went above and beyond to help me get into my first brand new car. Saundra was very helpful and accommodating for a first time buyer like me! She went above and beyond to help me get into my first brand new car. More
Great Derrika did a great job at convincing me that mark Jacobson was the right place to purchase my next car even though I went there just to see their inv Derrika did a great job at convincing me that mark Jacobson was the right place to purchase my next car even though I went there just to see their inventory. She start showing me around and the rest is history and unstop of that the car I got has lifetime warranty on it. Thanks again Derrika I think I got the deal of the century. More
MY New to me Venza We needed a second car, thought the Scion would be a perfect fit however my partner who is 6'4" couldn't sit in it comfortably. We met Mike Koestner We needed a second car, thought the Scion would be a perfect fit however my partner who is 6'4" couldn't sit in it comfortably. We met Mike Koestner while test driving the Scion. He totally understood our predicament. Mike encouraged us to come and see what he had across the road at the pre-owned lot. Today we went back to see what Mike might have I too had done a bit of research on the website. Mike greeted us with hugs and smiles like long lost family. We test drove one car and as we were explaining what was wrong about this particular car, Mike was in the back seat finding us a car we hadn't considered. It is now sitting in my driveway!!! Mike listened to what we needed the most important being a tie between gas milage, budget and if John could sit /drive the car comfortably. Mike delivered on all fronts. He took extra good care of us and I would not only go back to him again I highly recommend Mike Koestner for buying a car from. Lets face it car buying is stressful and having it made such an easy task was a treat. More
Dealership Review Best service I have ever had in purchasing a vehicle. Fast, friendly and priced well. I will highly recommend this dealership. Very friendly people. Best service I have ever had in purchasing a vehicle. Fast, friendly and priced well. I will highly recommend this dealership. Very friendly people. Really enjoyed the experience. More
Christmas in February I went to Mark Jacobson, not knowing what to expect because I was still paying on my other car, and I didn't think I could afford to get a new car. I I went to Mark Jacobson, not knowing what to expect because I was still paying on my other car, and I didn't think I could afford to get a new car. I spoke with Sheyi, and the longer he listened to me the more he became involved in granting my wish. It was a well orchestrated process. I was dealt with in a professional manner by Sheyi and Jay, and they were genuinely concerned about making my wish come true. I don't know what Mark Jacobson does to take care of his employees, because I was at the receiving end of it and I would like to go on record to say "love it." Everyone I came in contact with rolled out the red carpet for me and I felt wonderful, not like I was at a dealership. In the end they delivered, and I rolled out with a brand new 2015 Corolla that I absolutely love. I am over the moon with Mark Jacobson Toyota, and I want to say thank you to Sheyi and Jay for a Christmas present in February! More
Top Notch experience There is no mistaking true genuine customer service when you experience it. At Mark Jacobson Toyota we have a dealership for life. They go out of thei There is no mistaking true genuine customer service when you experience it. At Mark Jacobson Toyota we have a dealership for life. They go out of their way to ensure the customer is satisfied. Words cannot do them justice, pay them a visit and just see for yourself. Ask for Alex Dias. More
The most comfortable car buying experience ever! Tia and Luke were so easy to work with ? it was well worth the drive. We were so impressed with the staff we are looking at buying a Tundra from the Tia and Luke were so easy to work with ? it was well worth the drive. We were so impressed with the staff we are looking at buying a Tundra from them as well. More
sixth car I have purchased from them. Great experience Excellent experience. Knowledgable sales and finance staff. Low pressure but effective. Bought at car in two days and have no regrets. No need to Excellent experience. Knowledgable sales and finance staff. Low pressure but effective. Bought at car in two days and have no regrets. No need to look further. Excellent service department too. Best free coffee in town. Tip of the hat to Jay B More