
Mark Jacobson Toyota
Durham, NC
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Professional & Hassle Free I was 90% sure what I wanted during my online shopping experience on the company's website. Chris promptly contacted me back within 30 mins. The sun I was 90% sure what I wanted during my online shopping experience on the company's website. Chris promptly contacted me back within 30 mins. The sun was out, so I decided to browse the lot. As soon as I walked in 2 ladies at the front desk greeted me and pointed me in the right direction. I didn't tell Chris I was coming and he happened to be available and ready to explain & answer all of my concerns and questions about my first Toyota. He was a great listener & showed me everything I wanted to know about a Toyota when I was making my final decision. The cold bottled water & popcorn was lovely : ) Ms. Tay was impeccable & thorough during the paperwork process. The entire staff was friendly, professional, experts in their craft. They made my new car purchase pleasant & hassle free. I will recommend Mark Jacobson Toyota to others. More
Bruce is awesome! My husband and I brought two cars from Mark Jacobson Toyota and had a great experience each time! We recently bought a Hyundai Elantra from Bruce in t My husband and I brought two cars from Mark Jacobson Toyota and had a great experience each time! We recently bought a Hyundai Elantra from Bruce in the used car sells. He's awesome!!! He goes above and beyond to help his customers! We originally looked at a manual car and Bruce even tried to teach my husband how to drive stick shift! He waited about 45 minutes to see if my car (car previously bought in September) could get detailed. Like I said, Bruce goes above and beyond! He's really patient and easy-going. If you want a good car salesman who goes to the extra mile, GO SEE Bruce!!! More
Buy from Rick Moras! From the moment I arrived at the dealership I was given great costumer service by Rick Moras. He was very knowledgeable and friendly. He was able to a From the moment I arrived at the dealership I was given great costumer service by Rick Moras. He was very knowledgeable and friendly. He was able to answer every question I had and went of out his way to make my truck buying experience a great one. Everyone else I encountered at the dealership was the same way, very attentive and friendly service all around. More
Perfect! We worked with Tiara and Charlie and had a wonderful experience purchasing our new vehicle through Mark Jacobson. Tiara was very welcoming and went ou We worked with Tiara and Charlie and had a wonderful experience purchasing our new vehicle through Mark Jacobson. Tiara was very welcoming and went out of her way to make us comfortable. Charlie really worked with us and was very patient and nice. Thanks so much! More
David & Kim were amazing!! David Levithan and Kim made for the best car-buying experience I've ever had. They were helpful, honest, and really helped me out of a tough situation David Levithan and Kim made for the best car-buying experience I've ever had. They were helpful, honest, and really helped me out of a tough situation. David was very knowledgeable about the new Camry (which I ended up buying) and Kim made a loan work with fantastic terms, and made me a great deal. I'm very thankful for the help I received, and how pleasant of an experience it was. More
Good services, good hiring!! Have been getting my '04 Camry serviced here since I moved to the area nearly 2 years ago, and have been impressed with the level of service I receive Have been getting my '04 Camry serviced here since I moved to the area nearly 2 years ago, and have been impressed with the level of service I receive each time and how accommodating the staff here can be even when they mess up. That is what I call good business practices! Customer recovery is key! Now, I have a pre-owned '13 Camry and am already loving it! Bruce, my Sales Consultant was very friendly, addressed all my inquiries as best he could, and got me the deal I was looking for. All that in his first week on the job! Bruce has learned the Toyota way already. Thanks to the whole Mark Jacobson team! More
excellent service! Jay makes you feel welcome and helps find the right car! He looks out for you and the family needs . Definitely recommending him. Thank you! Jay makes you feel welcome and helps find the right car! He looks out for you and the family needs . Definitely recommending him. Thank you! More
First time buying a car, amazing experience Everyone was very helpful and allowed me to thoroughly look at the car I wanted. Claudio was very helpful and I didn't feel pressured to buy the car. Everyone was very helpful and allowed me to thoroughly look at the car I wanted. Claudio was very helpful and I didn't feel pressured to buy the car. I took the car out for two test drives to make sure it was the car for me and it was. I'm very happy with my new car and I'm also very thankful to Claudio for being very helpful and patient with me. More
My sales experience I was call by Mark Jacobson on Monday and was told to come in because they could give me a good deal on upgrading my 2010 Toyota Corolla to a newer mo I was call by Mark Jacobson on Monday and was told to come in because they could give me a good deal on upgrading my 2010 Toyota Corolla to a newer model. I was greeted by Mr. Flaganan and told him why I was there. He proceed to see what I wanted in a new car. I told him that I liked my Corolla I had if the possiblity exist for me to get a upgrade I would like the same type of vehicle. I went for a test drive in the car that I was aproved for and the ride was nice. I great appreciate Mr. Flanagan attitude and helpfulness in all aspect of my customer experince. He explained all the features of the car and what was different from my old car. He was very friendly and easy to talk to. I liked his patience and perserverance in helping me . I felt comfortable and at ease with him. More
Great experience with new lease! I had a very positive experience with leasing a vehicle for the first time at Mark Jacobsen Toyota. All staff members, from the front desk to sales sp I had a very positive experience with leasing a vehicle for the first time at Mark Jacobsen Toyota. All staff members, from the front desk to sales specialists and accounting department was very friendly and customer-oriented in their approach. The process was as simple as one could hope. Tom even went the extra mile to assist with returning my rental car. They were very helpful in comparing and contrasting the pros and cons of the buying vs. leasing process and answered all of my questions fully. I would highly recommend him and the Mark Jacobsen Toyota dealership. More