
Mark Jacobson Toyota
Durham, NC
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Helped my search for new car end and made me buy my car It was a nice experience in buying my new Toyota Highlander. I had to work with Luke and Steve. I was very comfortable with them in this buying proces It was a nice experience in buying my new Toyota Highlander. I had to work with Luke and Steve. I was very comfortable with them in this buying process. I felt like I got a new friend along with my new car. Steve, you were amazing. I could see you love your job and was willing to help us and explore the different options. Without you and Luke, I am not sure if I would have ended up buying another Toyota vehicle for my family. I did visit different dealers and I almost buy my car from Hendrick, but the sales person I was working with me and his manager was literally rude, and just walked away from them. But the experience I had since I entered Mark Jacobson, was totally different and was very comfortable all through my buying process More
Utterly Painless I hate buying cars, and I dread it every time, but the good folks at Mark Jacobson made it easy, especially Thomas Coffey. He was the opposite of the I hate buying cars, and I dread it every time, but the good folks at Mark Jacobson made it easy, especially Thomas Coffey. He was the opposite of the high-pressure car salespeople I've encountered in past purchases. He gave us the information and let us make our decision without coercion. We never felt like he was upselling us or trying to trick us into paying for extras we didn't want. In the end we actually got a BETTER deal than we were asking for (of course, the fact that it was New Year's Eve may have had a little something to do with that, but I'm not complaining!) Highly recommended! More
Mary Garrison is AWESOME!!! SUPERIOR CUSTOMER SERVICE My experience was the best ever at Mark Jacobson Toyota. The day that I called MJ Totoya, Mary Garrison picked up the phone and from there my experie My experience was the best ever at Mark Jacobson Toyota. The day that I called MJ Totoya, Mary Garrison picked up the phone and from there my experience was grand. During that present time, I wasn't ready to purchase, however Mary remained in contact with me almost every other week to determine how things was going and to provide me with their most updated inventory. Mary provided the most customer focused service that I will never forget. She was very patient, caring and attentive to my needs. In fact, the entire staff that I met was ultra customer focused. All of the staff that I met that day, worked to make the vehicle that I was interested in right for me. I will be sure to share my experience with all of my friends and family and highly recommend them to Mark Jacobson Toyota, especially Mary in the Used Auto Sales Department. More
Good stuff. David Levithan and Justin Jones went above and beyond to make us feel welcome and get us in the right vehicle. Well done guys. Thanks, Mike and Meli David Levithan and Justin Jones went above and beyond to make us feel welcome and get us in the right vehicle. Well done guys. Thanks, Mike and Melissa More
AWESOME! I will not buy anywhere else! If you need a car, buy from Frank Adams, Jr. At Mark Jacobson Toyota. He goes above and beyond to make your car buying experience a breeze-a pleasure If you need a car, buy from Frank Adams, Jr. At Mark Jacobson Toyota. He goes above and beyond to make your car buying experience a breeze-a pleasure to work with. He is professional, very friendly and does everything he can to get you in the car you want. He also calls periodically throughout the year to check and make sure eveything is going well. I just recently purchased my 4th vehicle from Frank and will not buy anywhere else! I also had pleasure of working with Tay Page for the paperwork involved. What a joy she is to work with. So if your in need of a car, go see Frank Adams, Jr. At Mark Jacobson Toyota! More
Awesome dealer I highly recommend Ramzi! Awesome experience! I am driving off with a smile! I will recommend Ramzi to my family and friends! I will never go anywher I highly recommend Ramzi! Awesome experience! I am driving off with a smile! I will recommend Ramzi to my family and friends! I will never go anywhere else if Ramzi is at Mark Jacobson Toyota. More
BEST DEALERSHIP IN NC We have bought 6 Toyotas here in the past 8 yrs, fast sale, friendly salesman super service . Jay Bazooband ROCKS A SALE. Very helpful salesman,really We have bought 6 Toyotas here in the past 8 yrs, fast sale, friendly salesman super service . Jay Bazooband ROCKS A SALE. Very helpful salesman,really helpful on finding what you want whether you're buying new or used as we have bought both over the yrs.always calls to check to make sure all is good after the sale More
Great My mother and I both have toyotas. we love them! purchased both from Toyota of durham now Marc Jacobson toyota. that just shows how long we have been My mother and I both have toyotas. we love them! purchased both from Toyota of durham now Marc Jacobson toyota. that just shows how long we have been customers. Everyone has always been nice. Customer service is grade A. I need the Toyota people to go down the street and train the BMW people about customer Service. Will continue to purchase from here. More
Best Deals and Superb Experience The very first visit to dealership walked out with new vehicle. Low monthly payment and excellent quality of car. I received superb service from sales The very first visit to dealership walked out with new vehicle. Low monthly payment and excellent quality of car. I received superb service from sales agent to financing to general manager. Truly everyone was genuine and working in my favor. More
Best car buying experience I've ever had! Like many folks, I have always dreaded buying a car. Mainly I couldn't stand the waiting, wondering what was going on, and the feeling of being caught Like many folks, I have always dreaded buying a car. Mainly I couldn't stand the waiting, wondering what was going on, and the feeling of being caught in a weird game. Thanks to Alex Savio Dias of MJ- I had the total opposite experience. It was actually enjoyable and fun. Thank you so much! More