Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,612 reviews
Car Purchase Mark Jacobson Great experience purchasing a new car after a trade in. Salesrepresentative Barbara Decatur was friendly and very knowledgeable. Business manager She Great experience purchasing a new car after a trade in. Salesrepresentative Barbara Decatur was friendly and very knowledgeable. Business manager Sheyi Smartt also made sure I had everything in order and was patient throughout the process. Great price! Great service! Great people! More
purchased a new Camry Hybrid John Flanagan was our salesman. He provided great service,courteous and patient rather than pushy. His knowledge of the mechanics of the cars and the John Flanagan was our salesman. He provided great service,courteous and patient rather than pushy. His knowledge of the mechanics of the cars and the differences between them gave us confidence to make our decisions. Very happy with our experience. More
Straightforward honest sales Leo Sullivan provided a good understanding of the vehicle and honest with all aspects of the sale. He took the time to understand our expectations for Leo Sullivan provided a good understanding of the vehicle and honest with all aspects of the sale. He took the time to understand our expectations for a purchase and delivered what we wanted. We appreciated the easy process and negotiations for purchase. We would highly recommend purchasing a car at Mark Jacobson Toyota. More
Purchase of a 2015 Prius V I contacted 3 Toyota Dealers via the internet. Mark Jacobson's Sales Representative Thomas Coffey responded to my inquiry and follow concerns efficie I contacted 3 Toyota Dealers via the internet. Mark Jacobson's Sales Representative Thomas Coffey responded to my inquiry and follow concerns efficiently. Mr. Coffey was professional and it was by far my best experience in buying an automobile in the last 40 years. I made my first contact on Saturday, March 21 and because of his straight forward approach I drove away with a new vehicle the following day. My internet experience with the other two dealerships were tiresome and repetitive without answering my direct request request for a full breakdown of the basic price and any additional fees. Everyone I came in contact with at Mark Jacobson's dealership were friendly and professional. Buy your next vehicle at Mark Jacobson's and ask for Thomas Coffey. Sincerely, Ed from Pinehurst More
USAA auto purchase program Jacobson gave me the best price. David Levithan, my salesman, saw to it that there was no hassle. I replaced a 2003 Avalon with 80,000 miles on it. Jacobson gave me the best price. David Levithan, my salesman, saw to it that there was no hassle. I replaced a 2003 Avalon with 80,000 miles on it. More
Third time was the charm!!! I actually drive an hour and 15 minutes to get my car service at Mark Jacobson Toyota. I had not been please with the department service…. and fig I actually drive an hour and 15 minutes to get my car service at Mark Jacobson Toyota. I had not been please with the department service…. and figured this will be the last pea in the pot. Bryan Newton was awesome!!! He discuss options that I needed to do with my vehicle; to continue to get the best service out my vehicle and gave me three different quotes for tires. Not pushy with services… just understanding and easy to relate. The experience was worth an hour and 15 minute drive. More
Easy and helpful Rob Gunter was extremely helpful in helping me find a new car. He allowed me to ask plenty of questions and took time to thoughtfully answer them. A Rob Gunter was extremely helpful in helping me find a new car. He allowed me to ask plenty of questions and took time to thoughtfully answer them. Anthony was also very helpful as he completed timely paperwork and did many of the DMV processing tasks for me. More
Jay Bazooband is exceptional I just had an excellent experience with Jay Bazooband at Mark Jacobson. I came in Sunday afternoon looking to buy a new car, with a very specific idea I just had an excellent experience with Jay Bazooband at Mark Jacobson. I came in Sunday afternoon looking to buy a new car, with a very specific idea of what I wanted. Jay listened carefully to what I wanted, found me the perfect car, got me a great price, and had me out the door with my new wheels in just a few hours. No smarmy high-pressure sales tactics, just attentive, knowledgeable, responsive, and a real pleasure to do business with. We've bought cars from Mark Jacobson Toyota for years and always been very happy, but Jay made this my best car buying experience yet. I will definitely continue to buy from Mark Jacobson and I'll always ask for Jay. I'd highly recommend talking to him if you are considering buying a Toyota. More
The service at Marc Jacobson is phenomenal I recently came in to get my well-worn van serviced at Mark Jacobson. While waiting, Edwin Caldwell from sales offered me water and asked if he could I recently came in to get my well-worn van serviced at Mark Jacobson. While waiting, Edwin Caldwell from sales offered me water and asked if he could help me. I explained I was not in the market for a new van but needed mine repaired. Mr.Caldwell made me feel extremely comfortable, showed me a few vans and even walked with me back to the mechanic and helped explain the problems my van was having in laymen's terms. I was impressed with Mr. Caldwell's attentiveness and knowledge. I have always disliked going to get my car serviced, but Mr. Caldwell's help made it a pleasant experience. Even more special, when I told a few friends about my experience, they knew exactly which employee I was talking about because Mr. Caldwell had helped them at various times, too! When I do eventually by a new car, I will certainly go to him. I have never, ever thought about recommending a car sales person, but Mr. Caldwell has changed all that. Thank you so much! More
Chris Johnson Mr. Chris Johnson as well the staff was excellent people to deal with. My wife and I had excellent experience with Chris Johnson and Chris Johnson Toy Mr. Chris Johnson as well the staff was excellent people to deal with. My wife and I had excellent experience with Chris Johnson and Chris Johnson Toyota. We will continue to buy vehicles from Mark Jacobson Toyota. We highly recommend Mark Jacobson Toyota and Chris Johnson. We will advise anyone we come in contact with to buy a vehicle here. Excellent price, excellent service and all made us feel comfortable. We both agree this was the best experience with purchasing a vehicle. Thank you all! More










