Mark Jacobson Toyota

Seamless Purchase Cearia was exceptional when we purchased our 2013 Toyota Corolla. She made us very comfortable from the appointment till finish. There were never an Cearia was exceptional when we purchased our 2013 Toyota Corolla. She made us very comfortable from the appointment till finish. There were never any aggressive sales gimmicks. All of the paperwork was understandable and exactly as stated. Our girls are more than enjoying the car with all of the its extras. Cearia will sell us our next Toyota! More

Very nice experience My experience as a first time car buyer went well. I'm glad I chose Mark Jacobs Used Toyota. I would ddefinitely recommend this dealership! My experience as a first time car buyer went well. I'm glad I chose Mark Jacobs Used Toyota. I would ddefinitely recommend this dealership! More

Couldn't be happier with car buying experience Just had the best car buying experience of my life due mostly to the patience, knowledge and honesty of salesperson Jason Schiffman. He struck just th Just had the best car buying experience of my life due mostly to the patience, knowledge and honesty of salesperson Jason Schiffman. He struck just the right balance between contacting me enough but not too much as I contemplated where to make my purchase and which Tacoma was right foe me. Unlike sales staff at other dealerships (I spoke with 3) I never got the feeling I was being "sold" a car so much as "assisted" through a complicated purchasing decision. More

Excellent Customer Service! While in Oregon visiting family, I found a car I was interested in purchasing. I made contact with Mary Garrison. She was more than willing to listen, While in Oregon visiting family, I found a car I was interested in purchasing. I made contact with Mary Garrison. She was more than willing to listen, intently, to the details of my story, including my long distance, my trade in, it's value, my budget, and what I was hoping to accomplish during my car purchasing experience. She was a huge help and set up an appointment with me for when I was flying back to North Carolina. I attended that appointment, she was prepared. She knew what car I was interested in, where it was in the show room, and she was willing to go above and beyond when it came to working the manager, adjusting the numbers, all the way to calling in a mechanic to get the car out of the elevator in order for me to test drive it. She stayed late, she made sure every question was answered, and she was very comforting. I am a first time buyer and she made me feel so comfortable in my experience. This treatment was bar-none to any other dealership I attempted to work with during the 6 weeks I was shopping for a car. I would highly recommend this dealership. They were forward with me, honest, they did not hide any fees or charges, and they were willing to work with me and what I was looking for on all aspect of the car buying spectrum. And... I LOVE MY CAR! So that's a plus too. Rick Butterworth was the sales manager on staff the night I flew in to make the purchase and he was willing to listen to my budget, manipulate the numbers to work with what I had told him, and presented numbers that I could work with. I appreciated his honesty. Herbie Nelson was the business manager and he patiently waited for me to ask my thousands of questions to Mary and Rick. I test drove the car, made a few phone calls, and decided I would purchase the car well after their closing hours. I apologized over and over and he, with the two others, said it was no problem at all. This made me feel so much better and more comfortable. He explained everything fully, including gap insurance, and was able to help me work that in without breaking the budget that I had originally explained. Overall, I had an incredible buying experience with Mark Jacobson. I was so well taken care of. THANK YOU!! You are a very unique dealership and it is no mystery why you're so successful with the emphasis you place on customer service. More

Excellent Customer Service Tiara was a very knowledgeable and helpful salesperson. She listened to our expectations and concerns and made it a good buying experience. Tiara foll Tiara was a very knowledgeable and helpful salesperson. She listened to our expectations and concerns and made it a good buying experience. Tiara followed up after our purchase to ensure we didn't have any additional questions that she could assist with. More

Efficient and Enjoyable Car Buy Experience A trusted friend recommended Mark Jacobson Toyota but especially Edwin Caldwell to assist us in our car buying experience. We first met Edwin on a Su A trusted friend recommended Mark Jacobson Toyota but especially Edwin Caldwell to assist us in our car buying experience. We first met Edwin on a Sunday and bought a new Prius Monday. Edwin and his team were first class and made our new purchase not a stressful one, but an enjoyable experience. We are happy to have worked with Edwin and will continue to do so in the future. For anyone looking to purchase a new vehicle, Edwin makes the process easy. Thanks, -Duff and Shad More

Exceeded Our Expectations When it came to purchasing our new van, my wife and I had many apprehensions about dealing with ANY car dealerships. Justin Jones at Mark Jacobson Toy When it came to purchasing our new van, my wife and I had many apprehensions about dealing with ANY car dealerships. Justin Jones at Mark Jacobson Toyota made our car buying experience very easy. I will say that we already knew we wanted a Toyota Sienna so that part of the process was no problem and negotiations about price were handled with professionalism and tact like we've not experienced at other dealerships in the past. Justin always told us exactly what he could and could not do right up front and never made empty promises about price, options or financing. One particular thing that really stood out to my wife and I is the personal attention Justin took AFTER we left the dealership during the whole process. Well into the evening, but not too late, he continued to text us about the vehicle, all of our options with financing, vehicle choices, etc., and that he was sorry he couldn't spent more time with us due to the fact that he was being pulled in many different directions that day. To be frank and honest, I wanted to use a different dealer that was further away, but after our experience with Mark Jacobson Toyota I wouldn't hesitate to send my friends and family there and I HIGHLY recommend anyone who's in the market for a new or pre-owned vehicle to give them a call or to stop by their showroom, I am so glad we did!! More

Salesman review Edwin Caldwell is a great salesman. He sold us our 2012 Toyota Prius C 2 years ago and on Sat. Dec, 20 we traded it for a 2014 Prius C. He not only Edwin Caldwell is a great salesman. He sold us our 2012 Toyota Prius C 2 years ago and on Sat. Dec, 20 we traded it for a 2014 Prius C. He not only makes the experience fun but is very helpful in explaining all aspects of the car. I highly recommend him for your next Car. He's the bomb!!!!! Bill and Julie McCray More

Great customer service Edwin was so helpful and followed up even after we bought a car to make sure we got all the included accessories, etc. He made the process easy with h Edwin was so helpful and followed up even after we bought a car to make sure we got all the included accessories, etc. He made the process easy with his good humor and hard work. I would have no reservations about going back to Mark Jacobson for our next car. More

Great Experience Steve Martinez was great. Extremely professional, very friendly. No games, very straightforward. Went to 3 other dealers before MJ, but by far best Steve Martinez was great. Extremely professional, very friendly. No games, very straightforward. Went to 3 other dealers before MJ, but by far best experience was at MJ. Great overall experience with everyone at the dealership. More