Mark Jacobson Toyota

Excellent Customer Service Tiara was a very knowledgeable and helpful salesperson. She listened to our expectations and concerns and made it a good buying experience. Tiara foll Tiara was a very knowledgeable and helpful salesperson. She listened to our expectations and concerns and made it a good buying experience. Tiara followed up after our purchase to ensure we didn't have any additional questions that she could assist with. More

Efficient and Enjoyable Car Buy Experience A trusted friend recommended Mark Jacobson Toyota but especially Edwin Caldwell to assist us in our car buying experience. We first met Edwin on a Su A trusted friend recommended Mark Jacobson Toyota but especially Edwin Caldwell to assist us in our car buying experience. We first met Edwin on a Sunday and bought a new Prius Monday. Edwin and his team were first class and made our new purchase not a stressful one, but an enjoyable experience. We are happy to have worked with Edwin and will continue to do so in the future. For anyone looking to purchase a new vehicle, Edwin makes the process easy. Thanks, -Duff and Shad More

Salesman review Edwin Caldwell is a great salesman. He sold us our 2012 Toyota Prius C 2 years ago and on Sat. Dec, 20 we traded it for a 2014 Prius C. He not only Edwin Caldwell is a great salesman. He sold us our 2012 Toyota Prius C 2 years ago and on Sat. Dec, 20 we traded it for a 2014 Prius C. He not only makes the experience fun but is very helpful in explaining all aspects of the car. I highly recommend him for your next Car. He's the bomb!!!!! Bill and Julie McCray More

Great customer service Edwin was so helpful and followed up even after we bought a car to make sure we got all the included accessories, etc. He made the process easy with h Edwin was so helpful and followed up even after we bought a car to make sure we got all the included accessories, etc. He made the process easy with his good humor and hard work. I would have no reservations about going back to Mark Jacobson for our next car. More

Great Experience Steve Martinez was great. Extremely professional, very friendly. No games, very straightforward. Went to 3 other dealers before MJ, but by far best Steve Martinez was great. Extremely professional, very friendly. No games, very straightforward. Went to 3 other dealers before MJ, but by far best experience was at MJ. Great overall experience with everyone at the dealership. More

"Great experience" On Jan 17,2015 my wife and I went to Mark Jacobson Toyota to lease a car.We met Jay Bazooband . He was very was very knowledgeable , friendly and nice On Jan 17,2015 my wife and I went to Mark Jacobson Toyota to lease a car.We met Jay Bazooband . He was very was very knowledgeable , friendly and nice.He helped us to lease a car.My income is low but Jay and his manager (Kim) many time try for us and finely we leased a Toyota Corolla Eco .We are very happy about our experience . We want to thank Jay for his assistant. Best Wishes Adel More

Must visit MJ-Durham before buying new Toyota/Scion in RTP. I visited 3 dealers in the area on same day to check PriusC availability and prices. I treated all 3 dealers with same information, respect, intentio I visited 3 dealers in the area on same day to check PriusC availability and prices. I treated all 3 dealers with same information, respect, intention and process of price discovery as close bid OTD price. I told all 3 that i will be walking in at one of you at 9:15am Next day and the best offer will win. I do not need any more counter offer, email followup or phone follow-ups. MJ-durham, gave me best price offer, were most professional and more knowledgeable about the products and customers. Steve Martinez was very professional auto sales rep and his Management is very professional.They are running a very tight ship and that's way they can offer best prices without any compromise in quality of service. Thanks to Steve and MJ-Durham. More

It get's better every time!! This is my 5th purchase from Mark Jacobson Toyota and the 4th from Frank Adams. That says it all, outstanding customer service from Frank and the enti This is my 5th purchase from Mark Jacobson Toyota and the 4th from Frank Adams. That says it all, outstanding customer service from Frank and the entire staff. I love my new Venza! This is my dealership for life!! More

Great experience He was very patient and not pushy at all. We were always treated well and came out with a great car at the end. The selection is great and new cars He was very patient and not pushy at all. We were always treated well and came out with a great car at the end. The selection is great and new cars come in all the time. More

Pleasure Dealing With Service Person Scott One of your service personnel, Scott, had recommended that I have my vehicle's valve cover gaskets replaced back in November 2014, since they were beg One of your service personnel, Scott, had recommended that I have my vehicle's valve cover gaskets replaced back in November 2014, since they were beginning to leak. I subsequently took my vehicle in on January 16, 2015 to have the gaskets replaced. Scott was a pleasure to deal with at the customer checkout area after service was completed. I received a pleasant surprise about the amount of the invoice from him, which made the experience all the better. All of your staff I spoke with that day were very friendly to talk to and deal with. I will continue bringing in my 2000 4Runner there for service in the future. Kevin S O'Donnell More