Mark Jacobson Toyota

Edwin Caldwell is One Helluva Guy. My wife and I recently went intentionally to Mark Jacobson Toyota due to their incredible reputation in the North Carolina Triangle (Durham, Raleigh, My wife and I recently went intentionally to Mark Jacobson Toyota due to their incredible reputation in the North Carolina Triangle (Durham, Raleigh, Chapel Hill). We came in without warning and received incredible customer service that included listening to our needs, adapting to those needs, and presenting us with our options--along with a few perks that included camaraderie, food and drink, and photographs of the event. We got a fair price on a trade-in, and we love our new 2015 Toyota Prius. More

2015 Camry LE I started shopping for a 2015 Camry LE last week ( Nov 5th, 2014 ) at a dealership in Raleigh North Carolina. Big mistake. ( very very bad experience I started shopping for a 2015 Camry LE last week ( Nov 5th, 2014 ) at a dealership in Raleigh North Carolina. Big mistake. ( very very bad experience ). I'm so glad that I purchased my 2015 Camry LE on November 12, 2014 from Mark Jacobson Toyota in Durham North Carolina. My sales consultant was Paul Graham and the sales manager was Justin Jones. Both offered me the best customer service and honered me the price I was willing to pay. I have been driving the car for two days. I am very pleased with thevehicle and the way I was treated. I would recommend Mark Jacobson Toyota over the other guys any days of the week. Thanks guys. More

Chris Johnson Exemplifies Customer Service Excellence I purchased my 2015 Corolla LE from Mark Jacobson Toyota and had an excellent overall experience, largely because of the excellent customer service pr I purchased my 2015 Corolla LE from Mark Jacobson Toyota and had an excellent overall experience, largely because of the excellent customer service provided by Chris Johnson. This was my first car-buying experience, and I was very nervous about making such a major financial decision. Chris was extremely knowledgeable about the features of the car and explained everything to me in detail. When we began discussing my financing options, I never at any time felt as though he was pressuring me to make a decision. Throughout the process, he was patient, professional, and responsive. While I did visit other dealerships in the area, none provided the same welcoming environment or genuine sense that my business is valued that I received at Mark Jacobson. I would, without hesitation, highly recommend Chris Johnson, as well as Mark Jacobson Toyota in general, to anyone interested in purchasing a new car. More

GREAT EMPLOYEE BARBARA DECATUR IS AN EXCELLENT EMPLOYEE. SHE HAS BEEN A GREAT HELP TO ME SINCE JULY 2007 WHEN I GOT MY FIRST NEW CAR. NOW, I HAVE PURCHASE TWO MORE. BARBARA DECATUR IS AN EXCELLENT EMPLOYEE. SHE HAS BEEN A GREAT HELP TO ME SINCE JULY 2007 WHEN I GOT MY FIRST NEW CAR. NOW, I HAVE PURCHASE TWO MORE. THANKS More

An Great Dealership with an Awesome Team!! During my visit to Mark Jacobson on Sunday, November 9, 2014 I was extremely pleased with the superior customer service I received. The salesman that During my visit to Mark Jacobson on Sunday, November 9, 2014 I was extremely pleased with the superior customer service I received. The salesman that I spoke with over the phone (Mario) was currently assisting another customer and they provided me with a manager (Luke) to show me a selection of vehicles. He was called away and provided me with another sales person (Tom Coffey) to finish assisting me in my search. We made our decision and continued into the dealership to finish the purchase. In there, everyone we came in contact with was just as friendly. They offered drinks and popcorn while we waited (which our wait was extremely short). The gentleman behind the counter (Charlie) working on the approval was extremely helpful with the process as well. The whole proceedure was flawless and I will highly recommend Mark Jacobson Toyota to all my family members, friends and co-workers. This is my 2nd vehicle that I have purchase from this dealership and will return in the event I need another vehicle in the future. They always make you feel like family and the dealership is always spic and span clean. Two thumbs up to ALL! Thanks for everything! More

Excellent Sales Associate and Management From Start to Finish, I was treated with a lot of LOVE. Claudio Acevedo is outstanding and helped me find my car. I will come back to this dealership From Start to Finish, I was treated with a lot of LOVE. Claudio Acevedo is outstanding and helped me find my car. I will come back to this dealership again for another vehicle and I recommend this dealership to anyone looking to get a car. Great customer service, great Sales Associate, and great management. Big Thank-you to Sales Associate Claudio Acevedo for helping me find the right vehicle in the pre-owned car department. More

Great dealer to work with!! We had a wonderful experience at Marc Jacobson! We worked with Mark Eskew and he was great from start to finish. He was very knowledgable and honest. We had a wonderful experience at Marc Jacobson! We worked with Mark Eskew and he was great from start to finish. He was very knowledgable and honest. We have already told a few friends about him and hopefully they will take our word that he was great to work with! The other guys working at the pre owned store were very friendly even though we were working with someone else. During the car hunt we went to many dealers and non of them treated us as nice as the guys at Marc Jacobson! We purchased a ford mustang from a Toyota dealer because we got better service and a better deal than at the actual ford dealer in durham! We will buy again from mark Jacobson! More

Awesome! I went in thinking I was going to get a used car that I probably wouldn't be happy with, because I just needed a car since my recent one broke down. I I went in thinking I was going to get a used car that I probably wouldn't be happy with, because I just needed a car since my recent one broke down. I came out with a brand new 2015 Corolla and I couldn't be more excited. Everyone was super friendly and extremely helpful. The price was pretty amazing considering everything. Our family has been with Mark Jacobson Toyota for a while and each time we get over the top, great service! More

highlander purchase I worked with Rob Gunter to purchase this vehicle. Rob was extremely friendly and helpful and great to work with. The finance person, Tay, also ende I worked with Rob Gunter to purchase this vehicle. Rob was extremely friendly and helpful and great to work with. The finance person, Tay, also ended up getting me a very good rate with extra coverage. Great team to work with here. More

Return Back to my Roots!!! Thank you Mark Jacobson & Team!! This is my second purchase from this dealership, and nothing but awesome service, friendly staffing, and smooth rides Thank you Mark Jacobson & Team!! This is my second purchase from this dealership, and nothing but awesome service, friendly staffing, and smooth rides. I bought my first Toyota Corrolla in 2005, salesman Ian Edgington, was the best, told him what all I was looking for, and boom I drove off lot in a new car. Here nine years later, in need of a new automobile, I decides to pay Mark Jacobson another visit. Of course who looks after me, Ian Edgington, my same rep, with the same friendly service, same passion. Thanks so much Ian, drove off lot in another reliable vehicle!! More