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Mark Jacobson Toyota
Durham, NC
2,550 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,550 reviews
November 30, 2014
Excellent Customer Service...Thanks, Mike! It had been quite a while since I purchased a vehicle, so I was both inexperienced and apprehensive. Mike Koestner was very friendly and provided exce It had been quite a while since I purchased a vehicle, so I was both inexperienced and apprehensive. Mike Koestner was very friendly and provided excellent customer service, and Darris McCarty took the time to answer all of my questions. Thank you! More
by Cnelson22
Employees Worked With
Mike Koestner
November 30, 2014
Great Salesperson ! Paul Graham was very patient, helpful and never pushy. He made sure we got what we wanted. He worked.with our family this summer and again this week t Paul Graham was very patient, helpful and never pushy. He made sure we got what we wanted. He worked.with our family this summer and again this week to get us in the right vehicle. More
by dawmunoz
Employees Worked With
Paul Graham
November 29, 2014
it was great, had me in a car immediately. loved it!! I absolutely love MARK ESKEW, this is actually the 2nd car i have purchased from him this year. Mark is a great person as well as sells representative I absolutely love MARK ESKEW, this is actually the 2nd car i have purchased from him this year. Mark is a great person as well as sells representative. I sent my info over to him and the next day he had me in a car! Not just any car the car I actually wanted, even with not so good credit! He work so hard to be patient with me (trust me this isn't easy) and even went out of his way to send pictures of EVERY car i "THOUGHT" about getting. He is very honest and actually cares about whats best for you and your family, its not just a sell to him so dont be surprised 6mo. later when you get a phone call asking how's that car coming along! If your like me and you total your car within the first 5mo you'll be ecstatic to hear that voice, especially when he says "no worries you bought GAP insurance" More
by Danielle Payne
Employees Worked With
mark eskew
November 29, 2014
"Yes We Can" is true Mark Jacobson Toyota dealership truly employs top notch sales reps. People who not only talks the talk but walks the talk. Mark Eskew was spot on with Mark Jacobson Toyota dealership truly employs top notch sales reps. People who not only talks the talk but walks the talk. Mark Eskew was spot on with every detail and delivered unselfishly exactly as he said he would do. The "Yes We Can" motto is true and so is the positive attitude displayed throughout the sales staff. After having visited other dealerships I realized I should have come to Mark Jacobson Toyota first. Thank you so much for a wonderful experience but most of all for granting us a wonderful Christmas this year. Mark Eskew, thank you for your trust and faith as well as the encouragement bestowed in me and also for your tirelessly and unselfish dedication with going the distance. The "Yes We Can" motto has proved itself with me here at Mark Jacobson Toyota and can do so with those who are willing to take the first step just as I have. THANK YOU ALL More
by GaryLward
Employees Worked With
Mark Eskew
November 29, 2014
John Flanagan was great! I just purchased my first car here and absolutely loved it! John did a wonderful job handling my inexperience with buying a vehicle. It was quick and I just purchased my first car here and absolutely loved it! John did a wonderful job handling my inexperience with buying a vehicle. It was quick and easy and I did not feel like I was taken advantage of because of my youth. I would definitely recommend this dealership. More
by caitlin.pate.1
Employees Worked With
John Flanagan, Doug Hanenberg, Tay Page
November 27, 2014
Super friendly environment Mike and Anthony were very patient with me in the selection process and even after I left with the car, they communicated very well with me to make su Mike and Anthony were very patient with me in the selection process and even after I left with the car, they communicated very well with me to make sure I have everything I needed and absolutely enjoy my new car. More
by Samuel Oyenekan
Employees Worked With
Mike Koestner & Anthony Vu
November 27, 2014
Sandra was great Sandra was very informative and got exactly to the point. I felt that the staff was for the customer and not any other reason. It was truly a great ex Sandra was very informative and got exactly to the point. I felt that the staff was for the customer and not any other reason. It was truly a great experience. More
by devin rauson
Employees Worked With
Tay Page
November 26, 2014
Great people that treat u like family Rob Gunter is the sales consultant to see. Very knowledgeable and will help u get the vehicle u want at the best price. Don't waist your time at anot Rob Gunter is the sales consultant to see. Very knowledgeable and will help u get the vehicle u want at the best price. Don't waist your time at another dealership. More
by Df62226
Employees Worked With
Rob Gunter
November 26, 2014
An Fantastic Experience This was my first visit at Mark Jacobson and I can say it was an pleasant one. I was nervous going by myself looking for a vehicle, but the minute I w This was my first visit at Mark Jacobson and I can say it was an pleasant one. I was nervous going by myself looking for a vehicle, but the minute I walked in the building they were nothing but helpful. John you are awesome and I thank you. Keep doing what you do!!!!I will see you next year hopefully to upgrade. More
by Tanisha Vaughn
Employees Worked With
JOHN FLANAGAN
November 25, 2014
2015 RAV4 Barbara Decatur did a great job showing me the different options available, and getting the best discounts. Go see Barbara at Mark Jacobson Toyota. G Barbara Decatur did a great job showing me the different options available, and getting the best discounts. Go see Barbara at Mark Jacobson Toyota. Great good!! More
by beforewhit
Employees Worked With
Barbara Decatur
