Mark Jacobson Toyota

Excellent Car Buying Experience I was in the market for a new vehicle and was researching the Toyota 4Runner and Tacoma. Upon entering the Truck area I was greeted by salesperson Jas I was in the market for a new vehicle and was researching the Toyota 4Runner and Tacoma. Upon entering the Truck area I was greeted by salesperson Jason Schiffman and I explained to Jason what I was looking for in a vehicle and the 2 models I was considering. Jason took the time to show me the vehicles on the lot and we took each model for a test drive. Even though they were not exactly what I wanted they were close enough to test drive and help me determine which model if any I may want. At no time was I pressured to purchase anything. Jason was very patient to listening to all my questions and concerns as I tried to determine which vehicle would best suit my needs. I left with the info and at no time was pressured to stay or purchase anything. Several days later I came back to look at the vehicles and test drive them again. Jason was just as courteous, patient and helpful as before. I decided on the 4Runner with specific model/color/features. I let Jason know I did not like to haggle and expected a fair market value price. Jason found a vehicle which matched my requirements and at an excellent price that met my expectations. We made the deal and a few days later the 4Runner arrived and Jason picked me up at my home to take me to the dealership. The rest of the car buying process was just as smooth, professional and courteous. This was one of the best car buying experiences I have had and I would go back to purchase another vehicle. More

my second Prius from Mark Jacobson Toyota I was treated ver I was in the dealership a few dys ago I talked to Cathy in the used car dept. I told her what i needed and she took care of the rest. I had to compr I was in the dealership a few dys ago I talked to Cathy in the used car dept. I told her what i needed and she took care of the rest. I had to compromise on the color of the car but it was ok. I traded in the 2009 for a 2012 model. I has better navigation and other interfaces, better seat, i like it very much. Cathy did a great job as a sales person no complaints. Herbie in the business office did a wonderful job with all the paperwork. I have no negative coments to make. *** The reason I went back to Mark jacobson Toyota was the excelent service department and parts department. I have used them over the past 5 years. Great folks, It pays to get TOYOTA SERVICE AND PARTS... More

Mark Eskew was a great salesman, I enjoy working with him, he was very friendly and professional I would recommend Mark to my friends and relatives, he is the was a great salesman, I enjoy working with him, he was very friendly and professional I would recommend Mark to my friends and relatives, he is the best. More

Great place to buy a Toyota...Thanks EDWIN I visited this dealership awhile ago and I must say they are very professional and they keep customer service in mind when taking care of their custom I visited this dealership awhile ago and I must say they are very professional and they keep customer service in mind when taking care of their customers. I was not pressured to buy anything and I felt more relaxed than I would have at any other dealership. My salesman was Edwin and boy is he great. He has a lot energy and passion and knows how to take care of his customers. In the future I will come back to Mark Jacobson and I will definitely refer customers to Edwin. More

Wonderful Experience It took a long time, but we pretty much had the best, most friendly, most non-sketchy car buying experience ever with Chris Johnson at Mark Jacobson T It took a long time, but we pretty much had the best, most friendly, most non-sketchy car buying experience ever with Chris Johnson at Mark Jacobson Toyota. We went in there knowing what we should pay, and were willing to pay, and got everything we wanted, including a lower interest rate than we could have gotten at our credit union (thanks Tay!). Excellent job all around. More

Mike Koestner made buying a car fun! Mike Koestner, my sales consultant, was very pleasant to me and to my son-in-law, who had driven in to Durham from Charlotte today to help me select t Mike Koestner, my sales consultant, was very pleasant to me and to my son-in-law, who had driven in to Durham from Charlotte today to help me select the right car to replace my old one. Mike was cheerful and knowledgable. We soon found what we wanted and had all the necessary papers signed with the help of the business manager, Herbie Nelson, another nice, respectful member of the group here. I had come in twice this past week to test drive a few Toyota Prius C models and a Corolla, and appreciated having some hot coffee with extra creams that Mike found for me here one morning. I also enjoyed some fresh popcorn today that Mike brought while I was waiting for things to get processed. Mike even made my old license plate look like new to match the new looking red 2013 Toyota Prius C that I ended up purchasing. It was a very happy experience all in all. I met other staff like Ken and the manager who were all very friendly. Mike and a nice young man, Luke, helped me get my iPhone contact numbers installed in the car's computer system and showed me how to enter in the speed dial numbers. Mike filled up the gas tank, and I drove my new car away, happy! I recommend that others come here to find a good used car, or a new one. The staff are attentive, friendly and helpful. Mike went the extra mile, as did Herbie Nelson. I am glad for the lifetime warranty, and feel that I will be well cared for here in the future. Thanks to them all for making me smile today! God bless them and my son in law who was also kind to come do this with me today! More

friendly associate really pleased with the service of mr claudio acevedo. he was very friendly with my three grand children ages 3,4 and 5. he popped fresh popcorn and really pleased with the service of mr claudio acevedo. he was very friendly with my three grand children ages 3,4 and 5. he popped fresh popcorn and sat them in front of a tv with cartoons to entertain them while my husband and i handled business. he even offered to send out for dinner for us all because it was getting late. i would definately consider mark jacobson the next time i am in the market for a car. i will also refer all of my family and friends to mark jacobson. More

Top Cabin in Customer service Working with John Lau was nothing short of relaxing. Working with him and Frank Barnet was none other than first rate. In my 68 years i have never be Working with John Lau was nothing short of relaxing. Working with him and Frank Barnet was none other than first rate. In my 68 years i have never been so professionaly serviced. The entire transaction was enjoyable. Some reviews ar nothing short of hype. From the New car side to the used car side, nothing but polished. John Lau and Frank Barnet were top of the chain in their fields. I would reccommend Mark Jacobson without a moment of reservation. More

Salesman Rob Gunter I have been looking for months for a specific type of car at a specific price. I was considering multiple brands. I have never owned a Toyota before t I have been looking for months for a specific type of car at a specific price. I was considering multiple brands. I have never owned a Toyota before this one. My salesman found me a Camry that is exactly what I was looking for. He obviously listened closely to what I wanted and matched it perfectly. He walked me through every step of the purchase and I could not be more thrilled. When I buy my next car, which will be a replacement for my SUV, Rob Gunter at Mark Jacobs will be the first person I call. I am sure he will again find me the perfect car. He has made me a Toyota convert. More