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Mark Jacobson Toyota

Durham, NC

4.8
2,550 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service! Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area. - All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty! - We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell. - We provide truck maintenance and repairs. - We have our own Durham Body Shop to help you with collision repairs - We offer diagnostic testing and state inspections. - We have a fully stocked Toyota parts and truck accessories facility. - We have a professional finance department to help you arrange car loans and leases that fit your budget. - Our truck center staff is friendly, knowledgeable and enthusiastic. We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,550 reviews

October 27, 2014

Wonderful Experience It took a long time, but we pretty much had the best, most friendly, most non-sketchy car buying experience ever with Chris Johnson at Mark Jacobson T More

by firstpancake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Tay Page
October 25, 2014

Awful Experience I decided on a Sunday I wanted a new car. since Marc Jacobson was opened and they had a few in stock we took the hour ride over there. although frien More

by Venzaowner2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Flanagan
Oct 27, 2014 -

Mark Jacobson Toyota responded

We are sorry that Southeast Toyota was unable to approve your leasing request. Your first application on the Sunday was submitted to us using the automated Get Pre-Approved program on our website during off-hours. While this provides a general credit overview, everything is still subject to final bank approval. In this case, Southeast Toyota required a specific score from one of the major agencies, and Southeast Toyota Finance is not open Sundays. That is why they waited until Monday to look at your lease application. That said, we were able to offer you several retail options. But whether leasing or buying, there was simply no way to achieve the requested payment on the vehicle you selected, even with the discount we offered (and submitted to the banks). Again, we apologize for any inconvenience and disappointment.

October 25, 2014

Mike Koestner made buying a car fun! Mike Koestner, my sales consultant, was very pleasant to me and to my son-in-law, who had driven in to Durham from Charlotte today to help me select t More

by dovesarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koestner, Herbie Nelson, Luke, Ken
October 24, 2014

friendly associate really pleased with the service of mr claudio acevedo. he was very friendly with my three grand children ages 3,4 and 5. he popped fresh popcorn and More

by Ella Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
claudio acevedo
October 24, 2014

Top Cabin in Customer service Working with John Lau was nothing short of relaxing. Working with him and Frank Barnet was none other than first rate. In my 68 years i have never be More

by casper12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barnet
October 23, 2014

Salesman Rob Gunter I have been looking for months for a specific type of car at a specific price. I was considering multiple brands. I have never owned a Toyota before t More

by KkRr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gunter
October 22, 2014

Thanks, Claudio & Darris! I had a great experience at Mark Jacobson Toyota last week! Everyone on the team was so pleasant to deal with; especially my salesperson Claudio Aceve More

by sharae.m.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Acevedo
October 21, 2014

Mike Koestner rocks! My husband and I stumbled upon Mark Jacobson Toyota while searching for a new car. We ended up buying a pre-owned 2012 Toyota Highlander pretty much o More

by EmmerP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koestner
October 20, 2014

Great experience. My experience at Marc Jacobson Toyota was hassle free. Everyone was very friendly and professional. I found exactly what I wanted and I am loving it. More

by lc012005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias
October 20, 2014

great experience I bought a used Nissan Sentra. My salesperson was Carl Claiborne. He was very nice and had good knowledge of the car. He was very helpful during my ex More

by blue.nissan06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Claiborne
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