
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Wonderful Experience It took a long time, but we pretty much had the best, most friendly, most non-sketchy car buying experience ever with Chris Johnson at Mark Jacobson T It took a long time, but we pretty much had the best, most friendly, most non-sketchy car buying experience ever with Chris Johnson at Mark Jacobson Toyota. We went in there knowing what we should pay, and were willing to pay, and got everything we wanted, including a lower interest rate than we could have gotten at our credit union (thanks Tay!). Excellent job all around. More
Awful Experience I decided on a Sunday I wanted a new car. since Marc Jacobson was opened and they had a few in stock we took the hour ride over there. although frien I decided on a Sunday I wanted a new car. since Marc Jacobson was opened and they had a few in stock we took the hour ride over there. although friendly. The prices of the vehicles are higher then else where ( I guess you pay upfront for that life time warranty, which a Toyota doesn't need) anyway they took nothing off the price, I had no trade. Then brought me a sheet with ridiculous numbers on it. We said NO and left. They decided to run my credit again on Monday. Without my permission, and left a message on my machine that said I couldn't lease only by. Well, I was already at the dealership where i got my 99 Camry. They found the car I wanted in the color and sent for it. When Toyota main finance got my paperwork it was a big mess. Needless to say I am enjoying my new 2015 Venza in Attitude Black loaded, that I got with a nice discount (more than 5,000 at Leith) DON'T go here. Not worth it. More
Mike Koestner made buying a car fun! Mike Koestner, my sales consultant, was very pleasant to me and to my son-in-law, who had driven in to Durham from Charlotte today to help me select t Mike Koestner, my sales consultant, was very pleasant to me and to my son-in-law, who had driven in to Durham from Charlotte today to help me select the right car to replace my old one. Mike was cheerful and knowledgable. We soon found what we wanted and had all the necessary papers signed with the help of the business manager, Herbie Nelson, another nice, respectful member of the group here. I had come in twice this past week to test drive a few Toyota Prius C models and a Corolla, and appreciated having some hot coffee with extra creams that Mike found for me here one morning. I also enjoyed some fresh popcorn today that Mike brought while I was waiting for things to get processed. Mike even made my old license plate look like new to match the new looking red 2013 Toyota Prius C that I ended up purchasing. It was a very happy experience all in all. I met other staff like Ken and the manager who were all very friendly. Mike and a nice young man, Luke, helped me get my iPhone contact numbers installed in the car's computer system and showed me how to enter in the speed dial numbers. Mike filled up the gas tank, and I drove my new car away, happy! I recommend that others come here to find a good used car, or a new one. The staff are attentive, friendly and helpful. Mike went the extra mile, as did Herbie Nelson. I am glad for the lifetime warranty, and feel that I will be well cared for here in the future. Thanks to them all for making me smile today! God bless them and my son in law who was also kind to come do this with me today! More
friendly associate really pleased with the service of mr claudio acevedo. he was very friendly with my three grand children ages 3,4 and 5. he popped fresh popcorn and really pleased with the service of mr claudio acevedo. he was very friendly with my three grand children ages 3,4 and 5. he popped fresh popcorn and sat them in front of a tv with cartoons to entertain them while my husband and i handled business. he even offered to send out for dinner for us all because it was getting late. i would definately consider mark jacobson the next time i am in the market for a car. i will also refer all of my family and friends to mark jacobson. More
Top Cabin in Customer service Working with John Lau was nothing short of relaxing. Working with him and Frank Barnet was none other than first rate. In my 68 years i have never be Working with John Lau was nothing short of relaxing. Working with him and Frank Barnet was none other than first rate. In my 68 years i have never been so professionaly serviced. The entire transaction was enjoyable. Some reviews ar nothing short of hype. From the New car side to the used car side, nothing but polished. John Lau and Frank Barnet were top of the chain in their fields. I would reccommend Mark Jacobson without a moment of reservation. More
Salesman Rob Gunter I have been looking for months for a specific type of car at a specific price. I was considering multiple brands. I have never owned a Toyota before t I have been looking for months for a specific type of car at a specific price. I was considering multiple brands. I have never owned a Toyota before this one. My salesman found me a Camry that is exactly what I was looking for. He obviously listened closely to what I wanted and matched it perfectly. He walked me through every step of the purchase and I could not be more thrilled. When I buy my next car, which will be a replacement for my SUV, Rob Gunter at Mark Jacobs will be the first person I call. I am sure he will again find me the perfect car. He has made me a Toyota convert. More
Thanks, Claudio & Darris! I had a great experience at Mark Jacobson Toyota last week! Everyone on the team was so pleasant to deal with; especially my salesperson Claudio Aceve I had a great experience at Mark Jacobson Toyota last week! Everyone on the team was so pleasant to deal with; especially my salesperson Claudio Acevedo! From first contact, Claudio was completely respectful and understanding of my car buying needs. He and MJT's sales manager Darris McCarty worked hard to make the car buying experience easy and expedient. These two gentleman put me into an automobile that I'm comfortable driving my family around in and I love the sense of style it gives me! For a great deal and a stellar sales team, I had a fantastic car buying experience and I highly recommend you stop by Mark Jacobson Toyota. Some key areas that impressed me about Mark Jacobson Toyota: *They acknowledged my military service and had veterans in key management positions at Mark Jacobson *Unlike other dealerships that I've visited, Claudio LISTENED to my needs and exceeding my expectations, producing a deal an affordable deal at the best possible rate. * A large selection of well maintained, gorgeous new and used automobiles. * Mark Jacobson has a commitment to the community that is apparent as soon as you step into the show room filled with paintings by local artists. *A beautiful, safe vehicle that my family and I will enjoy owning for many years to come! More
Mike Koestner rocks! My husband and I stumbled upon Mark Jacobson Toyota while searching for a new car. We ended up buying a pre-owned 2012 Toyota Highlander pretty much o My husband and I stumbled upon Mark Jacobson Toyota while searching for a new car. We ended up buying a pre-owned 2012 Toyota Highlander pretty much on the spot. The dealership was very clean and welcoming, and the lifetime warranty on the major components can't be beat. However, what really blew us away was Mike. Mike couldn't have been better. He was super accommodating (we had our young child with us), he was honest, he was forthcoming, and he didn't waste our time. He couldn't have been more helpful. Truly an outstanding guy, and an asset to Mark Jacobson Toyota. More
Great experience. My experience at Marc Jacobson Toyota was hassle free. Everyone was very friendly and professional. I found exactly what I wanted and I am loving it. My experience at Marc Jacobson Toyota was hassle free. Everyone was very friendly and professional. I found exactly what I wanted and I am loving it. Thanks to Alex and the Finance Manager! More
great experience I bought a used Nissan Sentra. My salesperson was Carl Claiborne. He was very nice and had good knowledge of the car. He was very helpful during my ex I bought a used Nissan Sentra. My salesperson was Carl Claiborne. He was very nice and had good knowledge of the car. He was very helpful during my experience. I also appreciate that he gave me a call after buying the car as well. I love my car and would definitely recommend this dealership. More