
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,550 reviews
Pleasant Exerience Went to Mark Jacobson Toyota because I had heard they are highly ranked with their service department. My intention was to view the current inventory. Went to Mark Jacobson Toyota because I had heard they are highly ranked with their service department. My intention was to view the current inventory. I was greeted by friendly faces in the reception area. I explained what I wanted in a car, and was shown a model that matched my needs. After a test drive with a salesman that walked through all the features, I went back to the store and purchased the car. I was made to feel important, I felt very comfy, and was overjoyed at the entire experience. I will definitely go back and I will recommend this dealership to all my friends. More
Great Service I recently made a purchase of a 2014 Toyota Corolla at Mark Jacobson Toyota. My sales person was Barbara D. I can't say thank you enough to her for al I recently made a purchase of a 2014 Toyota Corolla at Mark Jacobson Toyota. My sales person was Barbara D. I can't say thank you enough to her for all the help and assistance she provided. She answered every question and made sure I was comfortable with everything. I will be back and recommend everyone stop by and check them out. More
Great Experience I was in the market for a used Toyota 4Runner. Edwin was my salesperson and went over and beyond to make sure that all of my questions were answered a I was in the market for a used Toyota 4Runner. Edwin was my salesperson and went over and beyond to make sure that all of my questions were answered and that I got a great deal. I highly recommend him and Mark Jacobson Toyota. This is my second vehicle purchased from the dealership and I couldn't be more pleased. Thanks again Edwin!! More
Great Service Thanks to Rashawn Bass for providing friendly and prompt customer service. I usually don't bring my vehicle to this dealership due to proximity, but I Thanks to Rashawn Bass for providing friendly and prompt customer service. I usually don't bring my vehicle to this dealership due to proximity, but I will start bringing it more often due to excellent customer service. More
Great price, poor work They sold me a lemon at a great price. The backup sensor and theft alarm don't work. I have been to service center twice and they claim that they fix They sold me a lemon at a great price. The backup sensor and theft alarm don't work. I have been to service center twice and they claim that they fix it but neither the sensor nor the alarm work. The price was great though. More
Car number two This is the second car I got from Mark Jacobson Toyota. My salesman, Brandon Lucas, is the bomb.com. I honestly had no intentions on getting my new Ca This is the second car I got from Mark Jacobson Toyota. My salesman, Brandon Lucas, is the bomb.com. I honestly had no intentions on getting my new Camry; I promised Brandon I'd be there and since I'm a woman of my word, I showed up. The only thing I planned to do was entertain him for an hour and politely turn him down. Brandon is super knowledgeable, cheerful, and not pushy; I'm still find it hard to believe that this was his first car. His follow-up skills are impeccable. It was a great experience for sure. More
Grateful I am 47yrs old and I have never brought a new car before always purchased used. Working with Barbara Decatur made this experience very pleasant,she ne I am 47yrs old and I have never brought a new car before always purchased used. Working with Barbara Decatur made this experience very pleasant,she never made my wife and I feel as if we where just a sale. Working with us on a holiday with the banks closed she told us what she could do and did it,no pressure just straight forward with honesty and integrity. We are proud owners of a 2015 Toyota Corolla........ thank you Barbara for going the extra mile with us... Reginald McNair More
Back again.. Thanks to Ian! Just purchased another car from here today. The great customer service and getting the right price without any back and forth keeps us going back. Pur Just purchased another car from here today. The great customer service and getting the right price without any back and forth keeps us going back. Purchased 3 cars from here and sent my mother here because I knew she would be taken care of. I can't say enough about Ian Edgington. He has been taking care of us for years and we will continue to go back thanks to the great service from him along with Charlie and Emory. More
My favorite "new used car" :) I haven't purchased a car in ten years and the experience I had while at Mark Jacobson Toyota of Durham, NC was unlike any other I've had. From the co I haven't purchased a car in ten years and the experience I had while at Mark Jacobson Toyota of Durham, NC was unlike any other I've had. From the courteous employee greetings to the test drive to the signing to the driving off the lot with my "new used car" (very gently used but new to me!), I was taken care of in the most professional yet personal and thorough manner by Mr. Mike Koestner. On top of all of that, I even got to meet Mr. Mark Jacobson! I enjoyed my experience here and will definitely be recommending them to anyone that I can. More
Great Buying Experience These are some of the nicest sales people I have met. They make sure you are taken care of from the moment you walk onto the lot until you leave & the These are some of the nicest sales people I have met. They make sure you are taken care of from the moment you walk onto the lot until you leave & then they call & make sure all is still ok. Ramzi Alshamali is a great person to work with. I had a few problems & he made sure I had his phone number & email so I could send him a message anytime to have things taken care of. Luke Czubay is a very nice & professional person to work with. He also went out of his way to make sure we were taken care of during & after our purchase. I bought a used car & during the time of waiting in between paperwork & other things, cars were rolling out the showroom one right after the other. I was impressed with everyone. I have even recommended this dealership to a couple of people looking to buy a vehicle. The prices seem reasonable also. If you are in the market to buy, check them out. You want be disappointed & you may even walk "ride" out of there in a new ride. More