Mark Jacobson Toyota

Grateful I am 47yrs old and I have never brought a new car before always purchased used. Working with Barbara Decatur made this experience very pleasant,she ne I am 47yrs old and I have never brought a new car before always purchased used. Working with Barbara Decatur made this experience very pleasant,she never made my wife and I feel as if we where just a sale. Working with us on a holiday with the banks closed she told us what she could do and did it,no pressure just straight forward with honesty and integrity. We are proud owners of a 2015 Toyota Corolla........ thank you Barbara for going the extra mile with us... Reginald McNair More

Back again.. Thanks to Ian! Just purchased another car from here today. The great customer service and getting the right price without any back and forth keeps us going back. Pur Just purchased another car from here today. The great customer service and getting the right price without any back and forth keeps us going back. Purchased 3 cars from here and sent my mother here because I knew she would be taken care of. I can't say enough about Ian Edgington. He has been taking care of us for years and we will continue to go back thanks to the great service from him along with Charlie and Emory. More

My favorite "new used car" :) I haven't purchased a car in ten years and the experience I had while at Mark Jacobson Toyota of Durham, NC was unlike any other I've had. From the co I haven't purchased a car in ten years and the experience I had while at Mark Jacobson Toyota of Durham, NC was unlike any other I've had. From the courteous employee greetings to the test drive to the signing to the driving off the lot with my "new used car" (very gently used but new to me!), I was taken care of in the most professional yet personal and thorough manner by Mr. Mike Koestner. On top of all of that, I even got to meet Mr. Mark Jacobson! I enjoyed my experience here and will definitely be recommending them to anyone that I can. More

Great Buying Experience These are some of the nicest sales people I have met. They make sure you are taken care of from the moment you walk onto the lot until you leave & the These are some of the nicest sales people I have met. They make sure you are taken care of from the moment you walk onto the lot until you leave & then they call & make sure all is still ok. Ramzi Alshamali is a great person to work with. I had a few problems & he made sure I had his phone number & email so I could send him a message anytime to have things taken care of. Luke Czubay is a very nice & professional person to work with. He also went out of his way to make sure we were taken care of during & after our purchase. I bought a used car & during the time of waiting in between paperwork & other things, cars were rolling out the showroom one right after the other. I was impressed with everyone. I have even recommended this dealership to a couple of people looking to buy a vehicle. The prices seem reasonable also. If you are in the market to buy, check them out. You want be disappointed & you may even walk "ride" out of there in a new ride. More

IMPECCABLE CUSTOMER CARE & SERVICE FROM IAN EDGINGTON!!!!!! I've always hated the entire "car buying experience", but Ian Edgington at Mark Jacobson Toyota of Durham, NC made my recent car buying experience so I've always hated the entire "car buying experience", but Ian Edgington at Mark Jacobson Toyota of Durham, NC made my recent car buying experience so easy! Ian is a wonderful, knowledgeable Toyota salesperson with a GREAT personality! Most of my past car buying experiences have been an intimidating process accompanied by an intimidating salesperson. However, Ian has proven himself to be the EXCEPTION!!!! I simply gave my Camry "wish list" to Ian & HE MADE IT HAPPEN!! This is my third Camry & I've also owned two 4runners, so it was a "no brainer" that I would purchase another Toyota & I am glad that I purchased my new car from Mark Jacobson Toyota. I am beyond satisfied with the purchase of my new 2014 Toyota Camry & I have Ian Edgington to thank for assisting me with my purchase! THANK YOU SO MUCH, IAN!!!!!! More

La experiencia mas divina! La experiencia que tuve con Mark Jacobson Toyota fue divino! Trabaje con Frank Adams y desde el momento que llegue me aseguro que el haria todo lo po La experiencia que tuve con Mark Jacobson Toyota fue divino! Trabaje con Frank Adams y desde el momento que llegue me aseguro que el haria todo lo possible para ayudar me en buscar un carro que me pudiera llevar al trabajo y la escuela. Sin pensar, el trabajo y hiso todo para que yo pudiera sacarme un carro del 2015! Yo reccomendaria a Mark Jacobson Toyota a todas las personas quien buscan un carro y yo reccomendaria a Frank Adams quien les ayude. Gracias a Dios tengo un carro y gracias a Frank Adams tengo pagos que yo puedo pagar. Mark Jacobson Toyota es el dealer donde todos deben ir! More

Excellent Care that Went Above and Beyond what was Expected I had the pleasure of purchasing a car on September 30, 2014. Our Sales representative, Jay Bazooband, was an outstanding representative and offered m I had the pleasure of purchasing a car on September 30, 2014. Our Sales representative, Jay Bazooband, was an outstanding representative and offered my family the best customer care. Jay was in demand that day we and he worked so hard to keep us in the loop as to when he would be free to meet and answer our questions. While we waited, he made it possible for us to have access to look at a few different cars which allowed my husband and I the time we needed to form our own opinions about the car we were considering. Mr. Bazooband was respectful of the fact that we needed more than an "on -the- spot" time-frame to make a decision. He followed up with us the day after and upon our return he focused his time on us. He invited us to test drive the car again and answered all of our questions. Once we made the decision and purchased our car he went the extra mile and sat with me in the car and gave me a step by step break down of all the intricate details of how the car worked. I have already taken the time to refer friends and family members to MJ and specifically, Mr. Bazooband. Thanks for all your help! I love my Rav4! More

The right people to work with Had a great experience at MJ Toyota because Mario Love made the purchase of a new car very hassle free. His customer orientation and professionalism w Had a great experience at MJ Toyota because Mario Love made the purchase of a new car very hassle free. His customer orientation and professionalism were outstanding. He knows his product, is accommodating and was very easy to work with. My wife and I were on a tight time frame and with the exceptional assistance from business manager Tay Page we accomplished our goal of purchasing the car we wanted quickly ,at the right price and with no trauma. This is the first car we have purchased at MJ but, it will not be the last because of the fantastic service provided by Mario and Tay. Highly recommend this dealership. Millard and Giselle More

New Tacoma I had a great experience At Marc Jacobson with Luis Pietri. As an active member of the US Army Luis understood my situation and was never pushy and al I had a great experience At Marc Jacobson with Luis Pietri. As an active member of the US Army Luis understood my situation and was never pushy and always available for any question. Luis worked with me to get the best possible deal which is a far cry from other car dealers I dealt with. Absolutely outstanding service and experience and I would highly recommend him to anyone looking for a new truck. More

Scion FR-S, New Purchase Just want to say that my experience with Mark Jacobson Toyota has always been GREAT. While I know and have dealt with several of the sales staff over Just want to say that my experience with Mark Jacobson Toyota has always been GREAT. While I know and have dealt with several of the sales staff over the years, this year it is "Alex Dias". He "rocks", took time with me to ensure that I was acclimated to all features on my New SCION FR-S. I challenge my friends, family and co-workers to find a better dealership than MJ Toyota, with confidence, "I say it's not going to happen". Thanks MJ Toyota and Alex Dias, great experience !!! Cathy Peters More