
Mark Jacobson Toyota
Durham, NC
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Great Job Randy has been my service advisor for four years and he has been outstanding! I would not go anywhere else unless he left! Way to "rock Randy"!!! Randy has been my service advisor for four years and he has been outstanding! I would not go anywhere else unless he left! Way to "rock Randy"!!! More
The best service ever Mr Pietri gave me the best service I ever had while buying a car. He was not pushy and even helped me with getting my insurance lower. I want to thank Mr Pietri gave me the best service I ever had while buying a car. He was not pushy and even helped me with getting my insurance lower. I want to thank him and Mark Jacobson. I will tell all my friends. Once again thank you. More
Ask for Barbara Decatur! We bought our first Camry last October. Barbara was our sales person, and it was such a great experience that when we wanted to buy a second car for We bought our first Camry last October. Barbara was our sales person, and it was such a great experience that when we wanted to buy a second car for our family we went straight to Barbara again. The paperwork was explained well by Tay, and she got us through it as quickly as possible. Just a great all round experience. More
Great 2014 RAV4 Buying Experience We decided that it was time to rade in our 2006 RAV4 for a new model. Since we had such great experience with that car and the Toyota service, we vis We decided that it was time to rade in our 2006 RAV4 for a new model. Since we had such great experience with that car and the Toyota service, we visited our local dealer, Mark Jacobson Toyota. Mike Koestner showed us the new models and answered some questions we had. He was polite and knowledgeable and didn't pressure us. We returned the next day and made a deal with him to purchase the car. Our experience was great. We drove off a short time later in our new RAV4 which we enjoy driving. If you need a good salesperson, ask for Mike. More
Just bought my second Sienna at Mark Jacobson After having my old Previa repaired at Mark Jacobson, when it was time to replace it, we went to MJ because we knew the service department so outstand After having my old Previa repaired at Mark Jacobson, when it was time to replace it, we went to MJ because we knew the service department so outstanding. We'd just been to a dealership of another brand across town and left dissatisfied, but when we got to Mark Jacobson, we knew we were in the right place. Tay Page had us drive a Sienna and said the van would speak for itself. No pressure- just confidence that the vehicle would sell itself. It did. Now I've returned to MK for another Sienna. This time Barbara Decatur helped us find the right van and the right deal, and now Tay is doing her magic with finance at the dealership. As a woman, it's terrific having no pressure, having your questions answered without condescension, and the dealership is always a nice experience. How many times do women say that about car dealerships or service departments? More
Alex Dias and Mark Jacobson...how refreshing! I thought it was time to write a review for Mark Jacobson Toyota and especially our salesman, Alex Dias. I just completed another transaction wit I thought it was time to write a review for Mark Jacobson Toyota and especially our salesman, Alex Dias. I just completed another transaction with Alex, this makes my third. I have purchased a New Toyota RAV4 for my wife, assisted my mother in buying a New Toyota Corolla and just purchased a Used Subaru Forester from the MJ Used lot. Alex has assisted me phenomenally each and every time. It is safe to say I am not the easiest customer to deal with. I know what I want and have a good idea of what it will take to earn my business. Alex does a very good job rolling with the process and making me feel in the end that I got what I wanted. Sometimes that is all a salesman needs to do. Alex is very polite, easy to talk to and generally just a friendly person. I have no issue recommending Alex and/or Mark Jacobson in the future. They are serious about selling cars and if given a chance will make a deal happen. Keep up the good work. More
Wonderful car buying experience! I went to Mark Jacobson Toyota some years ago when car shopping and was glad to have returned when I recently purchased my new corolla. The staff was I went to Mark Jacobson Toyota some years ago when car shopping and was glad to have returned when I recently purchased my new corolla. The staff was very friendly. Any question I had about a vehicle, warranty, anything, Mike quickly would find the answer for me. He treated me as if I were the most important client on the premises. I would highly recommend anyone who is looking to purchase a new Toyota to Mike at Mark Jacobson!! More
New RAV4 , thanks Rob Gunter was very professional and patient , we hand a very nice and great experience with him , also the Mark Jacobson toyota . Very friendly compa Rob Gunter was very professional and patient , we hand a very nice and great experience with him , also the Mark Jacobson toyota . Very friendly compare other dealership we went before . Thanks Rob , thanks everyone . More
student Well, where do I began. First off this has by far been the best dealer experience I've had in my years of living. I walked through the doors of Mark Well, where do I began. First off this has by far been the best dealer experience I've had in my years of living. I walked through the doors of Mark Jacobson on Tuesday morning with no intentions of leaving with a brand new vehicle. I am truly greatful. My salesman Ramzi and Herbie (finance guy) were the absolute Best. I never felt pressured and they didn't stop working until I was satisfied and said yes. These guys are great and I reccommend anyone to Ramzi. He won't stop until you are satisfied. I need at least and hour to talk about my wonderful experience. Just know that this was a Mercy Deal. I'm so happy I can finally ride in style and safe. The Glory is to God. More
2nd lease vehicle I was hesitant in leasing a vehicle. Mark Jacobson Toyota created an environment of trust with their employees. Edwin Caldwell took over from my fi I was hesitant in leasing a vehicle. Mark Jacobson Toyota created an environment of trust with their employees. Edwin Caldwell took over from my first Camry to fitting my car needs to a 2014 Camry. Edwin always followed up while I was in for the 25K provided service checks.. A great plus when one is considering a vehicle. He consistently treated me as I was his only customer. I do recommend Mark Jacobson Toyota to my friends and "Yes" Edwin I'll continue to be your # 1 fan in the Country. Enjoying your wheels, Nancy Alton More