Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,548 reviews
July 11, 2014
New Prius C. Thanks Chris Johnson One of the better dealer experiences I've ever had and my first buy outside of Honda. Chris went above and beyond to answer all my questions and meet One of the better dealer experiences I've ever had and my first buy outside of Honda. Chris went above and beyond to answer all my questions and meet my demands. Everyone I met at MJ was concerned that I was happy with my purchase. Left me feeling they were more than just interested in making a sale but in forming an ongoing relationship. Strongly recommend this dealership! More
by ehondos
Employees Worked With
Chris Johnson
July 08, 2014
Mark Eskew is the BEST! Mark made it fun and easy to ride off in my new Toyota Corolla!! He has great customer service skills and a pleasing personality. He wasn't pushy or f Mark made it fun and easy to ride off in my new Toyota Corolla!! He has great customer service skills and a pleasing personality. He wasn't pushy or fake like most car salesmen. If you go to this dealership I highly recommend asking for Mark Eskew; he will take good care of you and find the car of your dreams. More
by EaglePride
Employees Worked With
Mark Eskew
July 05, 2014
Merry Happy! I called Mark Jacobson Toyota Sat. June 28th to ask about any deals. Chris Johnson came to the phone and asked me how he could help. He told me that I called Mark Jacobson Toyota Sat. June 28th to ask about any deals. Chris Johnson came to the phone and asked me how he could help. He told me that the deal was $5000 off any Camry on the lot. I told him that I was interested in a white Camry. He asked if I would like to come to speak to him in person. I told him that I would be there within an hour. When I arrived, he came out to greet us with a big smile! Chris offered to drive an LE around to park it beside an SE. When I compared the two styles, I decided on the SE. Chris worked with Emory to give us several payment options. The huge deal made the payments affordable, within our budget. I highly recommend Chris Johnson for anyone looking for a Toyota. He went the extra mile to make the whole experience fun! More
by merrjane
Employees Worked With
Chris Johnson and Emory Parsons
July 02, 2014
Flew from Maryland It was easy working with Mark Askew over the phone. The service in person was even better, Incredible experience all around at Mark Jacobson dealersh It was easy working with Mark Askew over the phone. The service in person was even better, Incredible experience all around at Mark Jacobson dealership. More
by AnnapolisJeep
Employees Worked With
mark Askew
June 28, 2014
Review Great experience. Luke and Edwin were friendly and knowledgeable. Both made buying process as easy as possible. Drove out the door in just a couple Great experience. Luke and Edwin were friendly and knowledgeable. Both made buying process as easy as possible. Drove out the door in just a couple of hours. Would buy from again. More
by 2014AvalonBuyer
Employees Worked With
Edwin, Luke
June 28, 2014
Terrific salesman. Mario Love was wonderful. I had to buy a new car immediately to drive across country for a family crisis. I was exhausted and stressed, but he was c Mario Love was wonderful. I had to buy a new car immediately to drive across country for a family crisis. I was exhausted and stressed, but he was compassionate and helped me find the perfect car within minutes. The price was exactly what I was quoted by AARP, and he very graciously set up the bluetooth (which I've never had), explained the car's features, and made sure I was comfortable and ready to hit the road. Tay Page did my financing. She was great too. There was a bank that wanted to see a statement, and she dealt with them so I could just get my financing and leave. Both were extremely polite and kind--and very helpful. I recommend these two professionals wholeheartedly. More
by dfrega
Employees Worked With
mario love, Tay Page
June 27, 2014
The rarest Corolla on the lot. 25 words just aren't enough to explain how awesome Mario D. Loves passion for his customers are, yet alone the services offered from Toyota. 25 words just aren't enough to explain how awesome Mario D. Loves passion for his customers are, yet alone the services offered from Toyota. More
by pnewby08
Employees Worked With
Mario D. Love, Doug Hanenberg, Tay Page
June 23, 2014
Thank you Mario Love for your great service I visited Marc Jacobson Toyota just to see what sales that and ended up buying Toyota Camry. Mario Love was incredibly knowledgeable and helped me pic I visited Marc Jacobson Toyota just to see what sales that and ended up buying Toyota Camry. Mario Love was incredibly knowledgeable and helped me pick a car I liked. Thank you Mario for your great help More
by rgmswia
Employees Worked With
Mario Love
June 23, 2014
Painless! This was my first time buying a new car, Chris Johnson made the experience of buying my perfect Corolla painless and memorable! From start to finish This was my first time buying a new car, Chris Johnson made the experience of buying my perfect Corolla painless and memorable! From start to finish they kept me in the loop of what was going on. I did not feel like my time was wasted AT ALL. Thanks to all who worked so hard to send me out of the lot on Saturday!! More
by Malissa777
Employees Worked With
Christopher Johnson
June 21, 2014
Anthony Davis TUNDRA 1794 .... I had a great experience while purchasing my vehicle at Mark Jacobson Tayota. My sales rep, Ian Edgington, was very professional and informative.I nev I had a great experience while purchasing my vehicle at Mark Jacobson Tayota. My sales rep, Ian Edgington, was very professional and informative.I never felt like I was being push or cornered into buying my TUNDRA 1794. Great job Ian Edgington you will see me again. More
by ADavis53
Employees Worked With
IAN EDGINGTON
