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Mark Jacobson Toyota
Durham, NC
2,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,545 reviews
June 17, 2014
Good Experience Getting the Car I Wanted Chris Johnson and the team at Mark Jacobson Toyota were very good to work with to find the right car for me. The test drives were hassle-free, and low Chris Johnson and the team at Mark Jacobson Toyota were very good to work with to find the right car for me. The test drives were hassle-free, and low pressure. He worked with me to get down to a price that was right for me - finding a car with fewer bells and whistles, which was exactly what I wanted. End of the day it was a pretty easy process and I got the car I wanted at a price that worked. Thanks Chris! More
by accounts
Employees Worked With
Chris Johnson
June 16, 2014
Awesome experience I stopped by mark Jacobson Toyota just to look at a newer Camry. I was met by Barbara Decatur who was the sweetest and friendliest salesperson I had e I stopped by mark Jacobson Toyota just to look at a newer Camry. I was met by Barbara Decatur who was the sweetest and friendliest salesperson I had ever met. I explained that my 2001 Camry had just about 200,000 miles and I loved the newer camrys. I told her my situation and asked her could she help me get a new car. Straight up she told me she would do her best. I have never had an easier or faster car buying experience as I did with mark jacobson Toyota. Hands down the best car buying dealership ever. And the best sales lady who worked to get me the car I wanted with the best payment option. I recommend Barbara Decatur and the team at mark jacobson Toyota to anyone. I def will go back there for future vehicle purchasing. More
by Daveman
Employees Worked With
Barbara Decatur
June 15, 2014
New Tacoma Dealership was very easy to work with. Claudio did an excellent job in following up once we realized the first vehicle I was looking at had a lot of Dealership was very easy to work with. Claudio did an excellent job in following up once we realized the first vehicle I was looking at had a lot of miles on it. He worked out a deal for a vehicle that had a few extras for only a couple of hundred dollars more. Much better deal actually. He was a pleasure to work with. More
by bethovermanlasater
Employees Worked With
Claudio
June 13, 2014
very satisfied--thank you MR. JAY BAZOOBAND! Coming to Mark Jacobson Toyota was a bit nerve racking for me because I was buying my first car. I did not know what to expect. as soon as I walk-in t Coming to Mark Jacobson Toyota was a bit nerve racking for me because I was buying my first car. I did not know what to expect. as soon as I walk-in the door, the receptionist greeted me and they seemed so nice and approachable. I ask for Mr. Jay Bazooband (which my uncle recommended), he was so nice, professional, helpful and very patience. He helped me pick the right car for me, showing me different cars that suits me ( since I have no idea on what to get) until I decided to go with the Toyota Corolla Sport. Mr. Jay handled everything so efficiently, that same day I took home my very first car. I would definitely recommend Mark Jacobson Toyota and Mr. jay Bazzoband to my friends and family. More
by kctabaquero
Employees Worked With
jay bazooband
June 13, 2014
Sales Manager Working with Tay was like a breathe of fresh air. So pleasant and easy to work with. She went the extra mile to assist me and my daughter. I will def Working with Tay was like a breathe of fresh air. So pleasant and easy to work with. She went the extra mile to assist me and my daughter. I will definitely come back to this dealership. More
by sowens403
Employees Worked With
Tay Page
June 11, 2014
Awesome! Rob was great at helping us trade in our car for a new Prius! Very pleasant to work with, I definitely recommend! He was great! Rob was great at helping us trade in our car for a new Prius! Very pleasant to work with, I definitely recommend! He was great! More
by Breezee
Employees Worked With
Rob Gunter
June 10, 2014
My dreams of owning a RAV4 comes true!!!! I went into Mark Jacobson with an offer through my job at Duke for a GREAT price on my trade in. I knew that my 14yr old car with 280,000 miles on it I went into Mark Jacobson with an offer through my job at Duke for a GREAT price on my trade in. I knew that my 14yr old car with 280,000 miles on it would not be worth much and it wasn't (blue book value: $300). But after using my incentive, I was very impressed with what they offered me for my trade-in ($3,000). I had conversed back and forth with Mario Love through e-mails and texting to find my PERFECT vehicle. I knew what I was looking for. For years I had dreamed of owing a RAV4. He found me the RAV4 of my dreams and had it ready for me to test drive with I came in for my appt. He was very thorough and knowledgeable. He made things go very smoothly. Azza helped me through the signing of my paperwork and found me a better rate and deal than expected. I was so very happy when I finished and was able to "ring the bell". That gave me great pleasure!!! I would recommend them to all my friends and family who are looking to buy a Toyota. More
by onegreatcma
Employees Worked With
Mario Love
June 06, 2014
I am very happy with my Prius V purchase from Mark Jacobson We went promptly met on the sales lot by Alex, and he did a great job explaining about the different Prius models and their features. When he was not We went promptly met on the sales lot by Alex, and he did a great job explaining about the different Prius models and their features. When he was not sure about a feature or function we asked about, he found a colleague quickly who could explain it. He patiently walked us through thenegotiations of the price of the car we wanted wanted and value of the trade-in we wished to sell. And after the sell, he did a great job followup to be sure we we happy with the enw car and di not have any questions. Thanks for a great experience. More
by bobturnage9
Employees Worked With
Alex Dias
June 06, 2014
Turning "just looking" into "buying!" I stopped by Mark Jacobson Toyota on my way home from TJ Max 2 weeks ago because I was thinking about a new Toyota since I was very happy with my Pri I stopped by Mark Jacobson Toyota on my way home from TJ Max 2 weeks ago because I was thinking about a new Toyota since I was very happy with my Prius, but it was getting on in years ( just like me) and I thought it was time for a replacement. I met Alex Savio Dias who was very helpful and not at all like the high pressure salesmen that I do not like. I knew what I was looking for but did not know which model would be best for me. I wanted something a little peppier than my Prius, but that would be less expensive and still get good gas mileage. He showed me several 2014 Corollas and explained all the new design features. I did not recognize the stodgy old Corolla. Alex was very patient and spent a lot of time with me. When I saw the Corolla LE Eco Plus, I fell in love with it. Of course the key issue was the trade in for my Prius. I was pleasantly surprised when I was told what the trade in figure would be. I told Alex that I would be driving to New York the following week. He told me that I could do it in my new Corolla. I was concerned about cleaning out the Prius - no problem. I drove my new car home a few hours later. Everything was handled so efficiently thanks to Alex and Emory Parsons who took care of the financial details for me. I stopped by the next day and Alex helped me with setting up the Bluetooth so I could listen to my music and podcasts on my trip north. I am a happy lady. More
by Kate4414
Employees Worked With
Alex Dias
June 05, 2014
Friendly, low-pressure, efficient service Everyone at Mark Jacobson Toyota was extremely helpful, courteous, knowledgeable, and a pleasure to do business with. Drew Fergus has a very relaxed, Everyone at Mark Jacobson Toyota was extremely helpful, courteous, knowledgeable, and a pleasure to do business with. Drew Fergus has a very relaxed, low key approach and he makes clear all the options, letting the customer make a decision without pressure. John Kimsey is a whiz at tracking down financing options, and making the paperwork efficient and painless. I highly recommend this dealer's recently-opened pre-owned car showcase--great selection of vehicles at good prices, many with Toyota's LIfetime Guarantee. Check it out! More
by kmcdouall
Employees Worked With
Drew Fergus, John Kimsey
