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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
April 01, 2014
Great Job Mark Jacobson for having an employee that cares about the customer and there budgets! Randy, really is a great asset to a company that employs "great people"! Randy helped me and did not rush or pr about the customer and there budgets! Randy, really is a great asset to a company that employs "great people"! Randy helped me and did not rush or pressure me to do the repairs that was needed for my vehicle. I want to commend Randy for being a gentleman(and a handsome one at that) for being so professional and courteous. More
by angelclay
Employees Worked With
Randy Pettiford
March 27, 2014
Wow, exemplary is an understatement when it comes to Marc Jacobson Toyota. From the time I entered the building I received the best customer service anyone could've asked for. At first when I came to the lot Jacobson Toyota. From the time I entered the building I received the best customer service anyone could've asked for. At first when I came to the lot I only intended on browsing around awhile. I knew that I had poor credit and that mountains would have to be moved if I were to drive out of there with a car. However, by the end of the day, I was exiting the lot with a 2012 Chevrolet Impala! But none of this would have been possible if it wasn't for Alex Dias. He took me on a wonderful test drive and remained by my side the entire time. He could have been off working with other customers but he made me his number one priority that day and for that, ALEX DIA, I am forever grateful. You and your team's compassion, commitment, and outstanding hospitality is what will always make Marc Jacobson stand out above the rest. I'm definitely happy about the car I chose and I will remain a customer for life!! Thank you guys!! More
by bc118
Employees Worked With
Alex Dias, Doug Hanenberg, Tay Page
March 27, 2014
Perfect fit Salesperson wasn't pushy and work at my pace and had only my interest in mind. One of the best buying experiences I have ever had. Salesperson wasn't pushy and work at my pace and had only my interest in mind. One of the best buying experiences I have ever had. More
by buttsd
Employees Worked With
Jay Bazooband
March 25, 2014
I had a great experience with Frank Adams at Marc Jacobson Toyota! He was very personable and treated my father and I very well. He found me a great deal and went above and beyond my expectations! If Jacobson Toyota! He was very personable and treated my father and I very well. He found me a great deal and went above and beyond my expectations! If you're looking for a car Mark Jacobson Toyota is the place to look and ask for Frank Adams he's great!!!! More
by briteeyes35
Employees Worked With
Frank Adams
March 24, 2014
Best car buying experience imaginable. I was in the top 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situ 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situation and letting me make decisions at my own pace. He never lost his cool and I ended up with a great vehicle and a great deal on my trade-in. These folks are fair, approachable, and professional. Highly recommended! More
by pilatesenthusiast
Employees Worked With
Tom Coffey
March 22, 2014
Frank was amazing. He did everything he said that he would. I will recommend him and the dealership to everyone I know interested in buying a car. would. I will recommend him and the dealership to everyone I know interested in buying a car. More
by jackyb
Employees Worked With
Frank Adams
March 21, 2014
Mr. Dias was very helpful in finding me a car that fit all of my requirements: good gas mileage, reliability and my budget. I did not have much to work with in that my current car was a pile of junk and all of my requirements: good gas mileage, reliability and my budget. I did not have much to work with in that my current car was a pile of junk and on it's last leg, yet, Mr. Dias managed to get me a great deal on a trade in, a great used Mazda (2012) with only 37,000 miles and financing that rivaled the State Employees' Credit Union. I really appreciated all of the other employees who helped me, too, like the used car specialist on the lot (sorry! Cannot recall his name!) and Sheyi Bucknor-Smartt. I am very happy with my purchase! Mr. Dias surpassed my expectations! More
by ddavisomburo
Employees Worked With
Alex Savio Dias
March 19, 2014
In our opinion Scott Parrish's service has been exemplary! All our interactions with him for the past year have been our pleasure. He is knowledgeable, efficient, informative and polite. We have exemplary! All our interactions with him for the past year have been our pleasure. He is knowledgeable, efficient, informative and polite. We have called Scott with several emergency road problems and throughout the process of getting our vehicle to the dealership he was great. We are confident that our vehicle is well-maintained at Mark Jacobson Toyota because of Scott and the ServiceTeam. Rodney T Holland More
by Louiseholland21
Employees Worked With
Scott Parrish, Assistant Service Manager
March 18, 2014
We came into the Service Dept on a Friday and was greeted by Randy Pettiford. Randy was great with the approach and was very pleasant to deal with. I had not planned on spending any money but when Randy was by Randy Pettiford. Randy was great with the approach and was very pleasant to deal with. I had not planned on spending any money but when Randy was conversing with another customer, we were listening on how his sales approach and that "big smile" that he came with and I told my wife, I'm glad we are dealing with him. not only did we agree to fix the vehicle, but will be back next week to do a more extensive repair with Randy! Thanks Randy for your professionalism and see you soon!!!! More
by barrybaltimore
Employees Worked With
Randy Pettiford
