Mark Jacobson Toyota

After a horrendous motor vehicle accident I found myself in need of transportation. I spent countless hours of research online of various makes, models, years, and dealerships (even all the way in Winston-S in need of transportation. I spent countless hours of research online of various makes, models, years, and dealerships (even all the way in Winston-Salem!) until I came across Mark Jacobson Toyota. I filled out the online forms for the various cars I was interested in that they had an inventory of. The online tools were a great asset and I intended to take full advantage of them. I was put in contact with Jeremy Bass. We had numerous conversations over email and he was very patient and cordial with me. I made a visit to the dealership with the family in tow and Jeremy showed us some used vehicles as well as new. There was no pressure to buy on the spot, which I was thankful for. I became very interested in one model I looked at that I had previously researched online but I wanted just a little more time to think it over. Jeremy was very helpful in giving me information about the various warranties available at the dealership. I must say, the limited lifetime powertrain warranty of some of their used cars is worth going to this dealership, as I have not found this anywhere else. After a week of mulling things over, in addition to test driving and looking at other dealerships, I knew no other dealership would be able to offer me what Jeremy could. So, I went back to meet with Jeremy and made one more pass at their used car inventory. I am glad I did. I test drove one more vehicle and fell in love with the car. It was a perfect fit for me, even more so than the model I had thought for a week on! Throughout the paperwork process Jeremy kept me informed. He is very personable and informative (we also shared a few laughs while we both waited) and I had the best time in buying the car! Once the car was purchased, I had the conundrum of how to get it home, as I was alone and had gotten there in a rental. No worries though, as Jeremy came to my rescue and drove it home for me! Being the first time I have bought a nearly new car, I was nervous, but Jeremy was with me 100% of the way. I highly recommend Mark Jacobson Toyota. It is my dealership of choice now, and should be yours too! Ask for Jeremy Bass and you will receive top notch customer service that goes above and beyond! More

The sales and finance team at Mark Jacobson Toyota provided me with outstanding service and a comprehensive understanding of the Prius. In particular, Ian Edginton exceeded my every expectation with provided me with outstanding service and a comprehensive understanding of the Prius. In particular, Ian Edginton exceeded my every expectation with keen insight, quick energy, and thoughtful and comprehensive explanations as I had never before purchased a Prius and was full of questions. His manner was respectful, patient, and kind; he could not have been more gracious and wonderful. I highly recommend Ian and other staff at the dealership! More

We went to purchase from Mark Jacobson Toyota because of a couple relatives recommendations on their Service Dept but found the best sales person in Chelsey Bentley! She listens and helps her customers unli a couple relatives recommendations on their Service Dept but found the best sales person in Chelsey Bentley! She listens and helps her customers unlike some salespeople I have dealt with in the past. It almost was like she worked for us and not Mark Jacobson. If you are thinking about a buying a car it would be well worth your time to see Chelsey and visit Mark Jacobson. More

We have purchased many cars over the past decades in four states, and by far Alex Savio Dias at Mark Jacobson Toyota in Durham, NC was the best salesperson we have ever experienced. Buying cars has never bee states, and by far Alex Savio Dias at Mark Jacobson Toyota in Durham, NC was the best salesperson we have ever experienced. Buying cars has never been an easy or truly enjoyable experience; however, considering the context of purchasing automobiles, Alex was the most knowledgeable, personable, and experienced salesperson we have met. He was patient and helpful in walking through the complicated negotiations and the eventual closing of the sale over a six-hour period from start to finish. We highly recommend the dealership and that potential customers request Alex Dias as a salesperson when they visit Mark Jacobson Toyota. I doubt you'll find a better one. More

Our experience at Mark Jacobson toyota was beyond words. I will definately be back to get a vehicle for my oldest son. we came home with 2 cars, even though we have credit issues, they helped us get the be I will definately be back to get a vehicle for my oldest son. we came home with 2 cars, even though we have credit issues, they helped us get the best price for both cars. Greg Todloski our sales consultant was the best. He answered every single one of our questions, had a super friendly attitude the whole time we spent with him. I truly felt I was being properly taken care of. GregTodloski is a great sales man, I will recomend him and Mark Jacobson toyota to all my friends! More

I had looked everywhere for a new vehicle, unsure of what I was going to buy, but I had a list of things that I wanted. When I went to a different Toyota dealership, I fell back in love with the 4-Runner, as I was going to buy, but I had a list of things that I wanted. When I went to a different Toyota dealership, I fell back in love with the 4-Runner, as I used to own one. Even though I was buying a 2013 after all the 2014's were out, none of the dealerships were willing to come down hardly at all on the list price. (And we were returning customers at that Toyota dealership.) So after that I was going to settle on a different vehicle, even though it wasn't my favorite. That's when Chelsey called from Mark Jacobson Toyota. My husband had placed a call to them asking about the 4-Runners on the lot, told her what I wanted, and what we wanted to pay. She was not only able to do that for us, but to get me what I wanted on my trade! The overall experience was great, from beginning to end, unlike some of the other dealerships I dealt with. They were pushy, or just not hearing what I wanted. We didn't have that problem at all with Chelsey, she was great to work with and even called to see how I was enjoying my new vehicle! More

Frank Adams did a great job in understanding what we were looking for in a used vehicle, answered all our questions, and was very professional. He treated the sale of the used Jeep as important to him as a looking for in a used vehicle, answered all our questions, and was very professional. He treated the sale of the used Jeep as important to him as a new Toyota. I would highly recommend Frank to other customers. More

Service was great! Never been so satisfied about a place except here.I will recommend this place to all my friends and family. Fantastic service! except here.I will recommend this place to all my friends and family. Fantastic service! More

I am very pleased with all that the dealership has done for me, and I would recommend them to anyone looking to buy a car. Barbra Decatur is a great salesperson and really took care of me. for me, and I would recommend them to anyone looking to buy a car. Barbra Decatur is a great salesperson and really took care of me. More

After looking for a used Toyota Yaris for many weeks, I found that Mark Jacobson Toyota had one on its lot. I had previously avoided these large car dealerships like the plague due to bad experiences (over found that Mark Jacobson Toyota had one on its lot. I had previously avoided these large car dealerships like the plague due to bad experiences (overly pushy car salesmen, high ticket prices, and unaffordable fees) in the past. I did NOT find that here. Alex welcomed me immediately and was very informative and kind the entire time we met with him. I took my time deciding whether or not to purchase the car and (even though it was getting close to closing time) never felt hurried. I am 100% satisfied with my vehicle, the price, and the time I spent at Mark Jacobson. Go here! More