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Mark Jacobson Toyota
Durham, NC
2,613 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. We are conveniently located in Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- We offer a 3-Day Exchange Policy on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,613 reviews
April 16, 2014
Oil Change I came in for an oil change and was welcomed immediately. Mark Jacobson Toyota is very generous with coupons. My complete oil change along with a br I came in for an oil change and was welcomed immediately. Mark Jacobson Toyota is very generous with coupons. My complete oil change along with a brake inspection was a very reasonable price after the coupon. I could not even purchase the oil and filter for the price it cost me to get the oil changed. The employees are always so nice to me. My daughter and I worked on homework in the children's play room, and they finished in a reasonable time. :) More
by jfkimrey
Employees Worked With
Scott and more
April 15, 2014
Personable with Excellent Service!!! Both my Sales agents (Ian and Gregory) and Financing agent (Emory) were very patient and personable. The cost for the new vehicle was within my means Both my Sales agents (Ian and Gregory) and Financing agent (Emory) were very patient and personable. The cost for the new vehicle was within my means and the trade in value of the old vehicle was fair. I look forward to purchasing my next vehicle there and would highly recommend to others. More
by keturne3
Employees Worked With
Ian Edgington
April 14, 2014
Smiling employees everywhere! Alex Dias was great and had a lot of patience. He never stopped the entire time that I was there. He stayed after closing and assisted me the next day Alex Dias was great and had a lot of patience. He never stopped the entire time that I was there. He stayed after closing and assisted me the next day when I came back. I also would like to say thank you Saji and to the finance guys for helping me be able to get my car. More
by customer9248
Employees Worked With
Alex Dias
April 02, 2014
Jay Bazooband Darris McCarty,Tay Page, and Jay Bazooband were a very great help in my experience with Mark Jacobson Toyota. especially Jay Bazooband who constantly Darris McCarty,Tay Page, and Jay Bazooband were a very great help in my experience with Mark Jacobson Toyota. especially Jay Bazooband who constantly called me to check and see if I was ok and getting all the correct information without him it would not have went as smooth. He should recieve a 10 in all categories and so should the other to they were all very professional and efficient in there service to me, I would definitly recommend friends and family to all these people. More
by rseymour2014
Employees Worked With
Jay Bazooband, Tay Page
April 02, 2014
Blessed I really enjoyed my experience and I LOVE MY CAR!!! Thanks guys, I appreciate all of your hard work and I'm honored to work with an amazing team! I really enjoyed my experience and I LOVE MY CAR!!! Thanks guys, I appreciate all of your hard work and I'm honored to work with an amazing team! More
by Jdturner14
Employees Worked With
Alex Dias , Frank Barnet
April 01, 2014
Great Job Mark Jacobson for having an employee that cares about the customer and there budgets! Randy, really is a great asset to a company that employs "great people"! Randy helped me and did not rush or pr about the customer and there budgets! Randy, really is a great asset to a company that employs "great people"! Randy helped me and did not rush or pressure me to do the repairs that was needed for my vehicle. I want to commend Randy for being a gentleman(and a handsome one at that) for being so professional and courteous. More
by angelclay
Employees Worked With
Randy Pettiford
March 27, 2014
Perfect fit Salesperson wasn't pushy and work at my pace and had only my interest in mind. One of the best buying experiences I have ever had. Salesperson wasn't pushy and work at my pace and had only my interest in mind. One of the best buying experiences I have ever had. More
by buttsd
Employees Worked With
Jay Bazooband
March 27, 2014
Wow, exemplary is an understatement when it comes to Marc Jacobson Toyota. From the time I entered the building I received the best customer service anyone could've asked for. At first when I came to the lot Jacobson Toyota. From the time I entered the building I received the best customer service anyone could've asked for. At first when I came to the lot I only intended on browsing around awhile. I knew that I had poor credit and that mountains would have to be moved if I were to drive out of there with a car. However, by the end of the day, I was exiting the lot with a 2012 Chevrolet Impala! But none of this would have been possible if it wasn't for Alex Dias. He took me on a wonderful test drive and remained by my side the entire time. He could have been off working with other customers but he made me his number one priority that day and for that, ALEX DIA, I am forever grateful. You and your team's compassion, commitment, and outstanding hospitality is what will always make Marc Jacobson stand out above the rest. I'm definitely happy about the car I chose and I will remain a customer for life!! Thank you guys!! More
by bc118
Employees Worked With
Alex Dias, Doug Hanenberg, Tay Page
March 25, 2014
I had a great experience with Frank Adams at Marc Jacobson Toyota! He was very personable and treated my father and I very well. He found me a great deal and went above and beyond my expectations! If Jacobson Toyota! He was very personable and treated my father and I very well. He found me a great deal and went above and beyond my expectations! If you're looking for a car Mark Jacobson Toyota is the place to look and ask for Frank Adams he's great!!!! More
by briteeyes35
Employees Worked With
Frank Adams
March 24, 2014
Best car buying experience imaginable. I was in the top 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situ 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situation and letting me make decisions at my own pace. He never lost his cool and I ended up with a great vehicle and a great deal on my trade-in. These folks are fair, approachable, and professional. Highly recommended! More
by pilatesenthusiast
Employees Worked With
Tom Coffey
