Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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It's been over a decade since the last time I bought a new car and I was very anxious about the process. Kevin found me exactly the car and options I wanted and then walked me through the whole process a new car and I was very anxious about the process. Kevin found me exactly the car and options I wanted and then walked me through the whole process -- financing, insurance, registration, everything. He even helped me get my new car home. It was a great experience and now I have a great new car. Thanks Kevin! More
Great Customer Service! Very professional. They worked with me on choosing my car and finding the best deal to finance it. Michael has been very professional in handling the sale and making me feel comfor with me on choosing my car and finding the best deal to finance it. Michael has been very professional in handling the sale and making me feel comfortable. More
Very nice guy! I am very happy with his customer service. Very professional guy. He was very friendly to me and I enjoyed doing business with him. Very professional guy. He was very friendly to me and I enjoyed doing business with him. More
I had my 2003 Toyota Matrix In for a recall and Frank was the kind gentleman who assisted me. I had never been there before and was pleasantly surprised at what a wonderful facility it is. Frank was very tho the kind gentleman who assisted me. I had never been there before and was pleasantly surprised at what a wonderful facility it is. Frank was very thorough in explaining what was done and most importantly he kept me updated through the process. He was both professional and genuinely nice. I will start bringing my vehicle there to be serviced from now on. More
Robert provided a sales experience. He helped me to solve my problems and was with me all the time to keep my purchasing on track. I would definitely recommend my friends and family to this dealership. Peopl my problems and was with me all the time to keep my purchasing on track. I would definitely recommend my friends and family to this dealership. People like Robert are great team player and make a successful team. More
Mark provided an honest and professional sales experience. He was knowledgeable and helped me navigate to find the right car that fit my needs. Buying a car is always intimidating given the high experience. He was knowledgeable and helped me navigate to find the right car that fit my needs. Buying a car is always intimidating given the high cost, but Mark and the team at the dealer made it as easy as possible without pushing for cars that I did not want or need. A respectful and professional team all around. More
The folks I talked most with, and who worked together well, were Drew Fergus and Frank Barnet and then later Tay Page. All were friendly and straight -- not trying to slide things by or force that a deal well, were Drew Fergus and Frank Barnet and then later Tay Page. All were friendly and straight -- not trying to slide things by or force that a deal had to work. More
Great salesman in mike Kaminski, you can tell he was a green horn but he knew the van I was looking at and made sure I got it for what I offered, would buy again from him. green horn but he knew the van I was looking at and made sure I got it for what I offered, would buy again from him. More
Kevin was very polite and helpful, he worked with me to get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica More
None of the ratings provided above is inflated. Here is why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson ca why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson car--a Camry--in 1997, so we have been coming back ever since. I estimate that during this time we have leased or purchased eight or so Mark Jacobson Toyotas. Except for one flat tire, these cars have needed nothing beyond the standard 5,000-mile check ups. Jay Bazooband is the only salesman whom we have used over the years, and that includes his help also in leasing a Corolla for our daughter (who has since moved to another city). He is knowledgeable, friendly, and trustworthy; every automobile salesperson ought to have his gently demeanor. I have known Charles Gery since he was twelve years of age, although he was working at the White House when we began our relationship with MJ Toyota. What a great man to have working for this dealership! Charles is fair, willing to work with the customer, and loyal. It is always a joy to see him and to know that I am in good hands as he works out pricing. I met Craig James for the first time today. In walking me through the document-signing process, Craig had done his preparatory work prior to my coming into his office, set just the right pace, and showed genuine interest in me and my family while also sharing something of himself and his family. That he drives each day from another city to be at work is a testament to his dedication. More










