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Mark Jacobson Toyota

Durham, NC

4.8
2,545 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,545 reviews

January 09, 2023

Excellent experience with salesman, William Bradford--extremely helpful, caring, and professional. Love our new Toyota William helped us purchase. The manager, financial guy, and dealership are More

by Michaeljoan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Salesman, William Bradford
January 07, 2023

My husband found the vehicle he wanted and Mr. Bradford assisted us very well. Thanks so much! More

by tammidavis23
Recommend Dealer
Yes
Employees Worked With
W. Bradford
January 06, 2023

If I could give 0 stars I would. I dropped my 2020 Toyota Camry off after the sunroof would not close. I was told that they could reset the sunroof and close it for me as this has ha More

by mlgravley0323
Recommend Dealer
No
Employees Worked With
Mario
January 06, 2023

Michael Adams and Glenn Waldroup make a great team. My purchasing experience could not be better. Communication was open and honest. Process was fast and friendly. I am proud to call Michael, Glenn & M More

by Chuck N
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Adams and Glenn Waldroup
January 05, 2023

Purchased a 2011 Volvo xc70. Windshield leaks profusely at top seal where glass meets roof panel. The Mark Jacobsen management refuses to address the problem. Beware of this snak More

by Al T.
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
ta
January 02, 2023

Great service! ! Sales consultant showed us what we we’re looking for. He walked us thru the process. More

by Alexisrivas93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashar Ali
January 02, 2023

My first experience with this dealership. Deja Johnson was my sales consultant and provided first rate, professional service. I leased the car I wanted with no hassle or pressure. Very sat More

by egwsocial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deja Johnson
January 01, 2023

My first time coming to this dealer ship I was treated with good customer service I got the car I wanted with no problems and I want to thank Ahmad for helping me through the process he did a wonderful gr More

by Shelba Lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad
December 23, 2022

We traveled 3 hours and was very satisfied with the experience. Ahmed had all of the information for our purchase ready upon arrival. I would recommend this dealership. More

by Eddie.sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tauqeer Ahmed
December 19, 2022

Bashar was VERY professional and made the entire process extremely EASY. 10/10 would recommend. Best experience ever! More

by safwanali
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bashar Ali
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