
Mark Jacobson Toyota
Durham, NC
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Excellent experience with salesman, William Bradford--extremely helpful, caring, and professional. Love our new Toyota William helped us purchase. The manager, financial guy, and dealership are Bradford--extremely helpful, caring, and professional. Love our new Toyota William helped us purchase. The manager, financial guy, and dealership are wonderful!! The manager came down in price also. No other dealer did that. Wonderful experience. Love our new car!! More
If I could give 0 stars I would. I dropped my 2020 Toyota Camry off after the sunroof would not close. I was told that they could reset the sunroof and close it for me as this has ha I dropped my 2020 Toyota Camry off after the sunroof would not close. I was told that they could reset the sunroof and close it for me as this has happened twice. After a week of my car being at the dealership I was informed that they couldn’t close it and instead Toyota would pay for the parts (7K) and I would need to pay for labor (5K). After discussing with the service manager that I would be picking my car up and not paying for any repairs I was told that I still owed $120 due to their attempt to close it. Why would I pay for any service that was not completed. The service manager told me “ do him a favor and never to bring my car in to that dealership”. Do yourself the favor and do not go to this establishment, especially where this level of disrespect to customers is allowed. More
Michael Adams and Glenn Waldroup make a great team. My purchasing experience could not be better. Communication was open and honest. Process was fast and friendly. I am proud to call Michael, Glenn & M My purchasing experience could not be better. Communication was open and honest. Process was fast and friendly. I am proud to call Michael, Glenn & Mark Jacobson my car dealer for many years to come. Thank you!!!!! Chuck N More
Purchased a 2011 Volvo xc70. Windshield leaks profusely at top seal where glass meets roof panel. The Mark Jacobsen management refuses to address the problem. Beware of this snak Windshield leaks profusely at top seal where glass meets roof panel. The Mark Jacobsen management refuses to address the problem. Beware of this snake pit More
My first experience with this dealership. Deja Johnson was my sales consultant and provided first rate, professional service. I leased the car I wanted with no hassle or pressure. Very sat Deja Johnson was my sales consultant and provided first rate, professional service. I leased the car I wanted with no hassle or pressure. Very satisfied with my experience. More
My first time coming to this dealer ship I was treated with good customer service I got the car I wanted with no problems and I want to thank Ahmad for helping me through the process he did a wonderful gr with good customer service I got the car I wanted with no problems and I want to thank Ahmad for helping me through the process he did a wonderful great job I would recommend more people to come to this dealership they treat you like family I would be getting my next car from them years from now but I will be back thank you Ahmad for your good customer service and also the Mark Jacobson Toyota family ☺️☺️☺️☺️☺️ More
We traveled 3 hours and was very satisfied with the experience. Ahmed had all of the information for our purchase ready upon arrival. I would recommend this dealership. experience. Ahmed had all of the information for our purchase ready upon arrival. I would recommend this dealership. More