
Mark Jacobson Toyota
Durham, NC
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Charles Browning was very helpful in helping me . Really enjoying my camry, it has everything I was looking for in my next car. I would buy from them again when looking to a car. Really enjoying my camry, it has everything I was looking for in my next car. I would buy from them again when looking to a car. More
Our sales person Alesha were outstanding I love how she works in handling her customers. We felt very comfortable with her and she went over and beyond her call of duty as a sales person. Great worker Mark works in handling her customers. We felt very comfortable with her and she went over and beyond her call of duty as a sales person. Great worker Mark Jacobson has there More
Satisfied repeat customer We have purchased numerous vehicles from Mark Jacobson Toyota over the years. Alex is outstanding and he always makes the process simple and efficien We have purchased numerous vehicles from Mark Jacobson Toyota over the years. Alex is outstanding and he always makes the process simple and efficient. We highly recommend them for your next automobile purchase. More
Barbara found the perfect truck for our business Shopping for a vehicle is never easy. We got to Toyota having something in mind and told Barbara Decatur what we wanted. There was an issue with the k Shopping for a vehicle is never easy. We got to Toyota having something in mind and told Barbara Decatur what we wanted. There was an issue with the key lock box at the Toyota Truck building so she had to run back to the main building. Once she got back she realized someone had organized the truck keys wrongly and so, once again, she had to run back up to find the correct keys. I felt bad for her but once she found all the correct keys she was able to point us to the exact truck that had all of the features we were looking for. She was extremely helpful and made what could be a rather frustrating experience, simple and easy. The only bad thing was all of the paperwork but you are going to get that anywhere you go. Excellent service and staff. Excellent and reliable Vehicles. More
Great Customer Service ! Charlie Browning was a pleasure to work with as well as the Sales Manager and the Finance Manager. No issues at all, VERY PROFESSIONAL STAFF!!. Charlie Browning was a pleasure to work with as well as the Sales Manager and the Finance Manager. No issues at all, VERY PROFESSIONAL STAFF!!. More
We had a great experience buying our new Toyota at Mark Jacobson. Charlie Browning was a pleasure to work with and his follow up has been really excellent. We would highly recommend both Charlie & the Ma Jacobson. Charlie Browning was a pleasure to work with and his follow up has been really excellent. We would highly recommend both Charlie & the Mark Jacobson. More
Two words: Jeff Cobb. I had an AMAZING experience purchasing my vehicle, due to his vast knowledge of each vehicle, gentle guidance, and honest insight. Great salesman. Highly recommend. purchasing my vehicle, due to his vast knowledge of each vehicle, gentle guidance, and honest insight. Great salesman. Highly recommend. More
Alex at Mark Jacobson Toyota was a pleasant and courteous salesman who gently guided me through the process of my purchase of a Honda CRV. I highly recommend Alex and Mark Jacobson. This is our second purcha salesman who gently guided me through the process of my purchase of a Honda CRV. I highly recommend Alex and Mark Jacobson. This is our second purchase there. More
Commitment to customer care Recently I became a happy owner of a Rav 4 from Mark Jacobson Toyota. Working with Jeffrey and the purchase process was a pleasure. They really do say Recently I became a happy owner of a Rav 4 from Mark Jacobson Toyota. Working with Jeffrey and the purchase process was a pleasure. They really do say "Yes" to making sure the customer is satisfied in the vehicle they select. More
Finally Out of a Lease! I leased a Camry from another dealership and from the beginning told them something was not right. I was ignored. When I asked how I could get out of I leased a Camry from another dealership and from the beginning told them something was not right. I was ignored. When I asked how I could get out of the lease, they said I could not. I was stuck with a car that was not right and I did not enjoy driving. I moved to Durham and brought my car to get the 20,000 mile service. I was treated so well, I could not believe it. I rented a car to drive to Georgia for a family funeral (could not put the miles on a lease!). Barbara in the rental department is the BEST ever. When I drove the Corolla, it just reinforced what I knew...there was something wrong with the Camry. When I returned the rental, I asked to be directed to the sales department, hoping to buy the rental car. That did not happen, but Ola, Sheyi and Robert worked some magic and I drove home in a new Corolla. These men stayed very late helping me and I appreciate their professionalism and kindness, but most of all getting me out of a lease and into a car that I can enjoy driving. Thank you fellas and Barbara for your excellent service. They really do treat people like family here, a welcome change from the other dealership. More