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Mark Jacobson Toyota
Durham, NC
2,612 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. We are conveniently located in Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,612 reviews
November 08, 2025
Stopped by this dealership today to view a truck and was given OUTSTANDING customer service from Will Juelfs. He knew my situation and still gave me his undivided attention and great conversation. His sales given OUTSTANDING customer service from Will Juelfs. He knew my situation and still gave me his undivided attention and great conversation. His salesmanship and personality was top notch. I will definitely be back to get that truck as soon as possible and will recommend Will whenever someone is looking for a vehicle. More
by Andre
Employees Worked With
Will Juelfs
October 31, 2025
They are very accommodating and nice. The place is nice and clean. Easy to navigate around. On the other hand, Mr. Charles Browning “Charlie Brown” was very helpful in helping me find t The place is nice and clean. Easy to navigate around. On the other hand, Mr. Charles Browning “Charlie Brown” was very helpful in helping me find the car I wanted. He was accommodating and also very helpful. He even adjusted the car seat for me so i would be comfortable to test drive the car. More
by Kimchi
Employees Worked With
Charles Browning “Charlie Brown”
October 25, 2025
Brandon was so helpful to me! He was clear, organized, and patient with me. He made my experience really enjoyable and I couldn’t be happier with my new car. He was clear, organized, and patient with me. He made my experience really enjoyable and I couldn’t be happier with my new car. More
by amy.cash33
Employees Worked With
Brandon
October 25, 2025
I highly recommend Aeris Hauser at Mark Jacobson Toyota in Durham, who assisted me with the purchase of my new 2025 Toyota RAV4 XLE Hybrid SUV on Saturday, October 5, 2025. Aeris listened carefully to m in Durham, who assisted me with the purchase of my new 2025 Toyota RAV4 XLE Hybrid SUV on Saturday, October 5, 2025. Aeris listened carefully to my needs and concerns, finding the right vehicle in the color and style I preferred. She assisted me in trading in my 2018 Sienna, helping me to understand all the new features since then, and patiently and clearly answered my questions, making me feel comfortable throughout the process. I left feeling confident and well-informed in my decision and happy with my experience. Aeris is a knowledgeable, trustworthy, understanding, good-humored, and professional salesperson. She even made time to help me weeks later, to comprehend and review the car's features again. I am delighted with my new vehicle and am pleased to endorse Aeris Hauser at Mark Jacobson Toyota in helping you purchase your next car. More
by kim.werfel
Employees Worked With
Aeris Hauser
October 24, 2025
Let’s just say I definitely kept Randy, Jeff, and Mr. Adams on their toes! I gave them a hard time (okay, maybe more than once 😅), but they rolled with it, gave me plenty of laughs, and somehow still ma Adams on their toes! I gave them a hard time (okay, maybe more than once 😅), but they rolled with it, gave me plenty of laughs, and somehow still managed to get me into the perfect car. Great people, great service, and they didn’t even charge extra for my sense of humor. Highly recommend Mark Jacobson Toyota! More
by Andrea
Employees Worked With
Randy, Jeff, Mr. Adam’s
October 24, 2025
Devin, Dasia and Kerry were so helpful! They made this experience so warm, welcoming, and quick but very thorough! Kerry has an AMAZING team behind him with these two, they’re great at what They made this experience so warm, welcoming, and quick but very thorough! Kerry has an AMAZING team behind him with these two, they’re great at what they do! More
by Dre’Yon
Employees Worked With
Devin Dasia
October 07, 2025
Just wanted to tell you about the Great Customer service I just received at Mark Jacobson Toyota! Aeris stops by my restaurant all the time and always told me to come see her when I was ready for a new car. I just received at Mark Jacobson Toyota! Aeris stops by my restaurant all the time and always told me to come see her when I was ready for a new car. I finally did and I’m so glad I did! All I can say is WOW ! Aeris helped me get me New Rav 4 Hybrid and she made everything Super easy from start to finish! Aeris is Bery Professional, Patient and Really knows her stuff! She took the time to explain all the features and made sure I felt confident before driving off the lot ! If you’re looking for a new car , definitely go see Aeris she will take great care of you !!!!! Thank you very much Aeris (( Mark Jacobson is so lucky to have such a Great Salesperson like Aeris )) I will be back for my next car for sure. More
by GAMBLE0673
Employees Worked With
Aeris
