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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
May 30, 2018
Leo Sullivan is the best! This was our first time buying a car and we were quite ill prepared for the process. Fortunately, we had the salesman Leo Sullivan helping us. He spen This was our first time buying a car and we were quite ill prepared for the process. Fortunately, we had the salesman Leo Sullivan helping us. He spent so much time with us working through everything we needed to do and making sure we were getting the best deal we could. He calmly and thoroughly explained everything we needed to know as well as giving great advise! Thank you Leo!! More
by MargOat
Employees Worked With
Leo Sullivan
May 29, 2018
will return for service and puchase L.Sullivan was exceptionally responsive, listened to our requests, and responded. Buying this car was truly a pleasant experience. This is our third L.Sullivan was exceptionally responsive, listened to our requests, and responded. Buying this car was truly a pleasant experience. This is our third Toyota purchased from this dealership. Will definitely return. More
by acox
Employees Worked With
Leo Sullivan
May 27, 2018
exceeded expectations! Our 5th purchase are Mark Jacobson Toyota, always great! Attention to detail, personal attention, and our salesperson Derek was excellent. Will gladl Our 5th purchase are Mark Jacobson Toyota, always great! Attention to detail, personal attention, and our salesperson Derek was excellent. Will gladly recommend them to friends and family!! More
by GoVikes
Employees Worked With
Derek Velazquez
May 26, 2018
Custocbcmer Srevice is Everything. Jeff Cobb online salesman gave top customer service to me and my husband.He helped us by explaining the whole process and features on 2018 Toyota Coro Jeff Cobb online salesman gave top customer service to me and my husband.He helped us by explaining the whole process and features on 2018 Toyota Corolla.Thanks. Mark Jacobson team and thanks Tianna We love our new 2018 Toyota Corolla More
by Vkstyle
Employees Worked With
Jeff Cobb and Tianna Roberts
May 14, 2018
Very satisfied customer! Barbara was extremely helpful throughout this process. She was upfront and honest and made sure that I was satisfied. I really appreciate everything Barbara was extremely helpful throughout this process. She was upfront and honest and made sure that I was satisfied. I really appreciate everything she did and will definitely recommend this dealership to others. More
by tcashgarrett
Employees Worked With
Barbara Decatur, Kim Danchulis
May 14, 2018
Very Satisfied Customer! Excellent customer service. Ian Edgington made the process so easy. I would highly recommend Ian and the dealership if you are shopping for a car. Excellent customer service. Ian Edgington made the process so easy. I would highly recommend Ian and the dealership if you are shopping for a car. Debbie Hackney More
by Debbie
Employees Worked With
Ian Edgington
May 11, 2018
Excellent customer service Great service. Michael McGee was very helpful. He understood my needs and accommodated them. No hard sell. I told him what I was looking for and he Great service. Michael McGee was very helpful. He understood my needs and accommodated them. No hard sell. I told him what I was looking for and he got it for me More
by Dudesicle
Employees Worked With
Michael McGee, Oluseyi Bucknor-Smartt
May 10, 2018
Alex Dias was smart, kind, patient and immensely helpful. I would without reservation recommend this dealership to others. I am additionally impressed both by the service department which I have used previous I would without reservation recommend this dealership to others. I am additionally impressed both by the service department which I have used previously as well as the public responsibility of Mark Jacobson Toyota for the larger Triangle community. More
by environmental guy
Employees Worked With
Alex Dias
May 10, 2018
Great experience Was taken through the process step by step with ease and much information. Derek did his best to provide me with all the things I needed to know about Was taken through the process step by step with ease and much information. Derek did his best to provide me with all the things I needed to know about the car I wanted and worked efficiently with giving me steps to take as a first time new car buyer More
by Carbuyer4678
Employees Worked With
Adam Sees, Derek Velazquez
May 07, 2018
Timely The experience was great. I came into the dealership with an appointment. I was seen right away. Customer Service was excellent. I have a had two chec The experience was great. I came into the dealership with an appointment. I was seen right away. Customer Service was excellent. I have a had two check-in calls since the purchase. Everything was professional. The most important fact that I want to be sure to expound upon is the time factor. My time is very valuable and I can't get it back once it is gone. The group were very aware of my time constraints and worked with me. I thank you. Angela P. More
by Timely1!
Employees Worked With
Barbara Decatur
