Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Jacobson Toyota
Durham, NC
2,549 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,549 reviews
September 26, 2017
Great overall experience!! I was in the market for a new truck. I worked with Derek Velazquez of Mark Jacobson Toyota to find the perfect match and I am very satisfied with the I was in the market for a new truck. I worked with Derek Velazquez of Mark Jacobson Toyota to find the perfect match and I am very satisfied with the overall experience. Mr. Velazquez is very knowledgeable about the brand and products he sells. He goes above and beyond to make sure he answers any question the customer may have. I highly rate Derek Velazquez for providing a great overall experience for his customers. More
by Ben
Employees Worked With
Derek Velazquez
September 26, 2017
1st time buying a car I owe my wonderful 1st time purchasing a car too the most gentle and caring salesman that goes by the name David. He was the first one to contact me a I owe my wonderful 1st time purchasing a car too the most gentle and caring salesman that goes by the name David. He was the first one to contact me and made me feel right at home. Some people you can just tell they just in it for commission but he honestly was there to help ! I’d definely refer people to Mr.Levithan More
by Jhill
Employees Worked With
Frank Barnet, David Levithan, Jaquelyn Sanabria, Lavonne Adams, Frank Ciardullo, Mike Standridge
September 26, 2017
New Car I Enjoyed My Experience At The Mark Jacobson Toyota Dealership In Durham,NC They Treated My With Respect I Got An Excellent Deal With My Trade In Iam I Enjoyed My Experience At The Mark Jacobson Toyota Dealership In Durham,NC They Treated My With Respect I Got An Excellent Deal With My Trade In Iam Blessed To Have A Brand New Car With No Worries Mr.Leo My Salesman Took Great Care Of Me And Everything Was Too My Satisfaction And The Customer Service Was Execellent I Recommend Anyone To Come And Be Apart Of The Toyota Team They Really Care. More
by Jthomas25
Employees Worked With
Leo Sullivan
September 24, 2017
A Wonderful experience I'm so glad I went to Mark Jacobson. Leo Sullivan did everything possible to get the best deal for me. My 10 yr old was blown away when he saw our n I'm so glad I went to Mark Jacobson. Leo Sullivan did everything possible to get the best deal for me. My 10 yr old was blown away when he saw our new car. Absolutely love driving it! Mark Jacobson is the place to go when looking for a car. I will definitely be going back. More
by elizabeth11
Employees Worked With
Durhan, Leo Sullivan
September 22, 2017
Great experience This was a nice experience for me and my family. The people at mark Jacobson were very friendly and helpful. It was a great experience. This was a nice experience for me and my family. The people at mark Jacobson were very friendly and helpful. It was a great experience. More
by Sharnic
Employees Worked With
Barbara Decatur
September 21, 2017
Very professional Alex Dias was great. As a woman I appreciate the full respect of being an equal buyer in this transaction. I went to another place when the dealer di Alex Dias was great. As a woman I appreciate the full respect of being an equal buyer in this transaction. I went to another place when the dealer didn't even look at me. He only talked to my husband. We had a great experience at Mark Jacobs!! More
by Bull City
Employees Worked With
Alex Dias
September 21, 2017
Excellent Customer Service My husband and I have been using this dealership for over 20 years, and our experience with Ian Edgington all this time has been excellent. We trust h My husband and I have been using this dealership for over 20 years, and our experience with Ian Edgington all this time has been excellent. We trust his advise and recommendations because he listens and cares about the customer. We have been very happy driving Toyota Rav 4 and Camry More
by Marhta Crowley
Employees Worked With
Ian Edgington, Christopher Johnson
September 21, 2017
Great dealership - Absolutely the best! I cannot think of anything Mark Jacobson Toyota could do to improve the customer experience. The facility is modern, open, spotlessly clean, and a wel I cannot think of anything Mark Jacobson Toyota could do to improve the customer experience. The facility is modern, open, spotlessly clean, and a welcoming visual experience when you come in the front door. We were greeted immediately and directed to the staff who could assist us in our initial inquiries. The sales agent (Ian Edgington) was responsive to our inquiries without even an inkling of any pressure to buy - he was there to help us figure out exactly what we wanted, and to assist us in meeting those wants. The new vehicles have so many new features compare to the 2006 car we traded in that it's impossible to just peruse the manual and have a working knowledge of how to take advantage of them. Ian Edgington was very clear that, if we have any questions about how to operate any of the features, we should feel free to contact him or to drop by and have him demonstrate any feature or set of features. We have done that a couple times already, and he has been exceptionally helpful in getting to know our new car. He knows how the vehicles are operated and how to explain the operation(s) in clear and easily understood words and actions. We have not used the service department yet, but from what we saw, it looks like that department has the same excellent organization and service as the sales department. As the title to this post says, I cannot think of any way Mark Jacobson Toyota could improve it's operation and facility. More
by JStephs1952
Employees Worked With
Ian Edgington
September 21, 2017
Great Car, Great Experience Ian got us just the car we were looking for! He showed us all the new features, answered all of our questions and made buying simple. Ian got us just the car we were looking for! He showed us all the new features, answered all of our questions and made buying simple. More
by EleanorM
Employees Worked With
Ian Edgington
September 20, 2017
Great Car, Great Dealership They went out of their way to be friendly, helpful and accommodating. Offered so many amenities and continue to do so, especially with after sales exp They went out of their way to be friendly, helpful and accommodating. Offered so many amenities and continue to do so, especially with after sales expertise on "learning" the hybrid. So many services are gratis that other dealers don't provide. Great salesperson, very reasonable price and no pushy tactics. More
by evensongs12
Employees Worked With
Ian Edgington
