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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
July 28, 2024
Great team as we picked up our new Prius that came in this week. We knew a few months ago there was a low supply of cars and Zach kept us updated on progress. Great experience! this week. We knew a few months ago there was a low supply of cars and Zach kept us updated on progress. Great experience! More
by tkgosse
Employees Worked With
Zachariah Sanders-Featherstone
July 23, 2024
We had a great experience working with Charlie Browning. We were taking our time searching for the car we wanted - and he came up with a solution that worked out even better for us. We were taking our time searching for the car we wanted - and he came up with a solution that worked out even better for us. More
by Mark
Employees Worked With
Charles Browning
July 22, 2024
Absoutlely stellar service. Amazing people who truly care. I could not be more thankful for the incredible care and experience I was greeted with! Amazing people who truly care. I could not be more thankful for the incredible care and experience I was greeted with! More
by cjrhodes13
Employees Worked With
Edwin Caldwell, Christopher Johnson, Mike Standridge
July 20, 2024
Excellent customer care during the purchase process. Pleasure to do business with Jezrael who made sure I was more than adequately informed. I highly recommend! Pleasure to do business with Jezrael who made sure I was more than adequately informed. I highly recommend! More
by Nick
Employees Worked With
Jezrael Cuellar
July 18, 2024
I have bought/leased at least ten cars/trucks from MJT. I am treated like family there. I have confidence in the character/honesty of the salesmen/finance officers that I deal with in my transactions. I am treated like family there. I have confidence in the character/honesty of the salesmen/finance officers that I deal with in my transactions. More
by lannyt
Employees Worked With
Kareem, Edwin Caldwell, Frank Adams, Christopher Johnson
July 08, 2024
Please disregard my recent critical review wherein I speculated that my phone might have be stolen at MJ. I was in error. When I saw my glove compartment had been opened and the contents scattered on speculated that my phone might have be stolen at MJ. I was in error. When I saw my glove compartment had been opened and the contents scattered on the passenger seat and my phone was missing. I assumed foul play however, I've learned the mechanics need to go in there to perform a function. The phone, who knows, no one answers and there was no tracking setup. MJ very generously is buying me a phone to replace. It's not an expensive phone but I appreciate the gesture. My apologizes for my paranoia. More
by Hugheen
Employees Worked With
Fredericks, Jeffries?
July 02, 2024
Salesman Todd was thorough and informative, not pushy, but Courtney was the employee who clarified everything and made us want to stay and buy our new Cross SE from Mark Jacobson. Kudos to Courtney! but Courtney was the employee who clarified everything and made us want to stay and buy our new Cross SE from Mark Jacobson. Kudos to Courtney! More
by lizbeth.videau
Employees Worked With
Courtney , Todd Anderson
June 14, 2024
As a first time buyer, I felt extremely satisfied with the service and professionalism at this dealership. They answered all my questions thoroughly, were personable, and polite. Kariem was an excellent e the service and professionalism at this dealership. They answered all my questions thoroughly, were personable, and polite. Kariem was an excellent employee to work with! More
by emilybanks1d
Employees Worked With
Kariem El-Tanany
June 01, 2024
My salesman Alex Tillit really went above and beyond to make sure I left with a vehicle I was happy with and even finance Genesis was amazing and very informative and helpful. Loving my new car! Thank yall make sure I left with a vehicle I was happy with and even finance Genesis was amazing and very informative and helpful. Loving my new car! Thank yall so much for making me feel so welcome More
by Loriwhaley1971
Employees Worked With
Genesis and Alex Tillit
