Mark Jacobson Toyota

Very happy with my new car and the service I got from mike K Mike Klein was very helpful, he did all he can to help me get the car I wanted. He did a fantastic job! I love my new car and thanks to him! Mike Klein was very helpful, he did all he can to help me get the car I wanted. He did a fantastic job! I love my new car and thanks to him! More

Very positive purchase experience I chose Mark Jacobson Toyota for my new car because I had heard such wonderful things about the service there from friends. Because I have a long com I chose Mark Jacobson Toyota for my new car because I had heard such wonderful things about the service there from friends. Because I have a long commute, I knew I wanted a Prius. Everyone I know who has one loves it! When I arrived at Mark Jacobson, Sam had the three Priuses I had looked at online by the door, ready for the test drive. He had a great job explaining the features (big differences from the 2003 Honda I'd been driving!). He was very helpful and professional in handling the sales process. Sam even helped me return the rental I was driving. I particularly appreciate that there were no raised eyebrows or remarks about a woman buying a car by herself. This was a nice change from the experience other female friends had found at other auto dealers. All in all, I wouldn't hesitate to recommend Sam and Mark Jacobson Toyota. More

Recommenadation of sales team Pre-owned Dealershp(:)) I had a very bad experience at the new car showroom on July 12, 2017. I was asked by the receptionist to go outside and wait and a salesman would be r I had a very bad experience at the new car showroom on July 12, 2017. I was asked by the receptionist to go outside and wait and a salesman would be right out to help me. I waited 15 minutes and no one came out to greet me. I went back in and asked her again. She said please go back outside and I will send someone right away. I waited another 20 minutes outside, still no salesman!! I walked through the showroom and got in my car and left without even a hello!! I had made my mind up that another dealership would get my business. On July 14, 2017, I decided to just ride through the pre-owned lot. Immediately a sales consultant by the name of Ramzi Alshamali approached me. I shared with him what happened when I visited the new car showroom. He was very unhappy and told me he would take very good care of me. Ramzi also called the manger of the new car store to let him know of my experience.. I also met the sales manager of the pre-owed dealership Rob Vulgamott. They both are the apitamy of what customer service should be! They went over and beyond to make sure I was a satisfied customer. I love my vehicle and could not have asked for a better sales team to help me accomplish this!! Kudos to Ramzi and Rob!! They were so caring and nice!! I will not forget their exemplary attitudes and how much they enjoy what they do.. Barbara Dixon new owner of a limited edition Avalon!!! More

Your Experience Matters Here If you are looking for a dealer and Sales Consultant who is only focused on your wants/needs, and they treat you like a highly valued customer, then g If you are looking for a dealer and Sales Consultant who is only focused on your wants/needs, and they treat you like a highly valued customer, then go see Frank Disalvo at Mark Jacobson in Durham, NC. The price was set at a good deal and they worked with us still. We've tested out 6 dealerships from Smithfield to Raleigh, and Frank at Mark Jacobson Toyota trumps all! Thanks Mark and Frank! More

Wonderful experience My hisband and I came out very happy with the whole experience. Frank was wonderful to the both of us and made sure we were comfortable and happy with My hisband and I came out very happy with the whole experience. Frank was wonderful to the both of us and made sure we were comfortable and happy with our purchase. He answered all our questions and was very patient with us. Highly recommend him!!! More

Exceptional Service Look for Leo Sullivan as your sales consultant if you are looking to get a new car at Mark Jacobson Toyota. I had to lease a new car at the dealership Look for Leo Sullivan as your sales consultant if you are looking to get a new car at Mark Jacobson Toyota. I had to lease a new car at the dealership and the entire process went by smoothly and hassle free. Leo was patient to explain all my options and then he showed me to each car that I was interested in. He made the paper work part as simple as possible. We left the place with a new car and a wonderful experience. More

My fourth Toyota Very pleasant. Derek made the Experience friendly and personal. Best buying experience I've ever had. Kim was always present and accessable with hel Very pleasant. Derek made the Experience friendly and personal. Best buying experience I've ever had. Kim was always present and accessable with help. They made sure I got everything I wanted and then some More

great environment and service here is nice, they have plenty of cars to choose . Leo helps a lot when choosing cars. Thanks a lot. you will definitely find environment and service here is nice, they have plenty of cars to choose . Leo helps a lot when choosing cars. Thanks a lot. you will definitely find your ideal car there More

Good experience All the staff members I worked with were professional and helpful. The salesman I worked with, Mike, was very helpful. He took the time to explain the All the staff members I worked with were professional and helpful. The salesman I worked with, Mike, was very helpful. He took the time to explain the many facets and features of the cars and worked hard to get the best deal possible. More

Awesome I worked with Sam last time I was there to buy a new car and he was absolutely amazing. He was patient with me and worked with me knowing I had to be I worked with Sam last time I was there to buy a new car and he was absolutely amazing. He was patient with me and worked with me knowing I had to be to work later. He was texting me prior to me coming in, always informing me of the deals and keeping in contact with me. He was awesome to work with and highly recommend him to anyone. More